30-32 West 31st Street, NoMad, New York, NY 10001, United States
#214 of 426 hotels in New York
Guests' ChoiceBased on 808 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.2
Facilities
8.1
Staff
8.6
Value for money
7.7
Free WiFi
8.2
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End of dialog contentReviewed: 26 September 2024
Pavel
Czech Republicsmall room
Great location,
Stayed in August 2024
Reviewed: 14 September 2024
Dorcil
CanadaExcellent location, very helpful and friendly staff (front desk, housekeeping, maintenance, bar), clean room and a comfortable bed
Stayed in August 2024
Reviewed: 10 September 2024
Pearl
United StatesCan't think of any since I only stayed one night
Rooftop
Stayed in September 2024
Reviewed: 10 September 2024
Maria
IrelandCleanliness was excellent, location was excellent, staff very friendly and helpful too.
Stayed in September 2024
Reviewed: 10 September 2024
Maureen
United StatesSmall rooms. No room service.
Great location. Walkable stores/restaurants. Friendly and helpful staff.
Stayed in September 2024
Reviewed: 9 September 2024
Gabriella
ItalyThe fact that my card wasn't accepted for the payment. I had to use another one. But it's ok. These things can happen...
Good location, nice room. I loved the rooftop too.
Stayed in September 2024
Reviewed: 8 September 2024
Avrohom
United StatesRoom was not as in good condition as I expected The bed wasn't comfortable
Stayed in September 2024
Reviewed: 2 September 2024
Ken
CanadaI was a bit disappointed with a metal frame in the floor of my room that was not fully secured and cut the bottom of my foot from the sharp edge. I did report it to front desk and they fixed it right way.
The room was very comfortable and the best bathroom I loved the powerful shower. The location was perect close to everthing
Stayed in September 2024
Reviewed: 1 September 2024
Sonia
United KingdomGreat location off 5th Ave but 31st street was not so nice.
Great roof top bar & restaurant. Bedroom was spotless. Friendly staff.
Stayed in August 2024
Reviewed: 1 September 2024
Christine
Hong KongMinimal service and amenities
Location and cleanliness.
Stayed in August 2024
Reviewed: 26 August 2024
Ilsun
South KoreaKind staff and location
Stayed in August 2024
Reviewed: 24 August 2024
Hiên
VietnamRoom is not well soundproofed. Noise from next door was very disturbing
The location
Stayed in August 2024
Reviewed: 23 August 2024
Carolina
ColombiaThe rooms look old
Location and having a free drink at the rooftop per day of stay
Stayed in August 2024
Reviewed: 23 August 2024
Diego
United Stateslocation
Stayed in July 2024
Reviewed: 22 August 2024
Annette
DenmarkThe homeless in the streets in this area. Very noisy aircon, which we chose not to use.
Very centrally located with a very nice Roof top bar with view to Empire State Building 😊. Free welcome drink in the Roof top bar and nice seating. Modern nice rooms with good beds. Cosy breakfast restaurant.
Stayed in July 2024
Reviewed: 20 August 2024
Carmela
CanadaCould have more storage in the room. We were only here for two nights so didn't have much luggage. If people have a big luggage, space is tight. The tag you hang by the door knob only said "occupied" so we couldn't put a sign that we wanted to have our room cleaned. When we came back for the day, the room wasn't cleaned so we just asked for a change of towels.
very good location. Room was enough for two people.
Stayed in August 2024
Reviewed: 14 August 2024
Sierra
United StatesIt was my first time staying at Hyatt property & I received one complementary drink token for 2 guests (we had to split 1 glass of Prosecco).
The location was close to penn station & places we were interested in.
Stayed in August 2024
Reviewed: 12 August 2024
Josseline
United StatesThe rooftop bar had an amazing view and the staff was super helpful
Stayed in August 2024
Reviewed: 10 August 2024
Marion
United StatesThe road getting to property tough a lot homeless
Inside was great . Room clean
Stayed in August 2024
Reviewed: 8 August 2024
Vg
IndiaRooms are too small & cramped
Location , breakfast
Stayed in May 2024
Reviewed: 8 August 2024
Engin
TurkeyMay be a little more breakfast choices
Location, teras
Stayed in August 2024
Reviewed: 6 August 2024
Stewart
BelgiumAir conditioning was loud but worked well enough to switch off before I went to bed. Breakfast wasn't included in my rate so I took it once in the hotel (nice but quite expensive). Plenty of other options in the surrounding area.
Fantastic location. Good room, comfortable. Rooftop bar which is great: good views, nice breeze in the hot weather and fantastic staff (particularly Jennelle) who made me feel so welcome. Bottles of water in the room (with more provided by reception) and nice coffee in reception.
Stayed in July 2024
Reviewed: 6 August 2024
Melody
United StatesNone
Accessibility
Stayed in July 2024
Reviewed: 28 July 2024
Jan
United KingdomRoom was a little on the small size but that’s quite common in NY just about managed for 3 people & 2 cases, 4 people & or 3 cases would have been extremely tight
Great location, rooftop bar, clean, modern, 1free drink per room each day in the bar, good sized bathroom, staff friendly 👍🏻
Stayed in July 2024
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