When checking in I was told that there was no maid service. And I seen that the price was $20 cheaper than what it was I'm booking.com per night. TV barely worked and I never received any new towels or anything. It was worth maybe the price they were charging but not the price you were charging.

The bed was nice the room wasn't bad for what they charge

Stayed in April 2024

I made my decision to stay here by reading previous reviews which were great breakfast. The breakfast consisted of bars, prepackaged muffins and coffee. The site said the pool will be open on 11/17 but the hotel has no pool. Some of the staff were rude in their mannerisms.

I like the full size fridge and bed was comfortable.

Stayed in November 2023

BREAKFAST

SHOULD HAVE PROPER BREAKFAST, TEA-COFFEE AND PC OF CAKE NOT A BREAKFAST, VERY POOR

Stayed in June 2023

BREAKFAST

Stayed in June 2023

The breakfast was a little sparse, with only breakfast bars and muffins. Would have liked to see more options when advertising a 'continental breakfast'. Cut fruit would have been a welcome treat.

It was much quieter than most places. The desk was very good sized. I was able to put my work binders out and still have room for my laptop and note writing.

Stayed in May 2023

the access to the elevators was not good... especially with the luggage mover. the equipment, like refrigerator were stained, but clean. the bathroom floor, walls, and shower were stained but clean.

the staff was very nice. the service was very good. the price was good.

Stayed in May 2023

run down

location

Stayed in May 2022

Our room was freezing cold because there was a huge gap under the heating unit letting all the cold air in. Staff was very standoffish and sort of rude about letting us get a room while our furnace was out house was out. And there was a windchill warning out. Temperatures in the -20 & -30's real feel. All because we live in town.

Stayed in January 2024

1. Parking lot was slick, wasn't properly salted. I slipped with feet in the air. I saw a shuttle operator clung to his shuttle door to save himself from falling. 2. Parking lot was almost empty as if no guests were living, I know why because there were none. I would not live there again. It was an Econolodge marked as Mainstay Suites. 3. Everything was super old, I was hesitant to even touch let alone using it. No frill items inside. 4. Toiletries the worst I had ever seen. List will go on and on. I short I regret my stay there and will never try Mainstay Suite again.

I had a corner room with window on 2 walls

Stayed in January 2024

The hotel was refurbished from another chain.

Not a lot of guests. Pets were allowed at a reasonable fee.

Stayed in November 2023

The staff was very kind and helpful. Loved the fact that I could just ask to add days and not have to worry about moving rooms.

Stayed in May 2023

When we first entered our room my spouse commented it smelled like someone had smoked pot in it. We opened the window and kept it open the entire visit. There was barely a few sheets of toliet paper left on the roll, and half a roll of toliet paper was the replacement. No amenities, like soap, shampoo, conditioner. The fridge was dirty in spots on the outside and the shelving. Walls and ceilling in the bathroom had water damage along with cracks. TV was super small. Bed was not very comfortable and could hear noise throughout the night. Breakfast was pretty much nothing besides coffee, tea bags, granola bars and a few wrapped muffins (I think?). The hotel was located behind another hotel in a cluster, which was not too difficult to find, but took awhile to get to from the regular roads. Besides the two personable front desk clerks, we cannot give any props for anything else.

The staff were very nice. Parking was adequate. Fridge worked fine.

Stayed in July 2023

NOTHING in the kitchenette. Couldn't cook anything. Completely BARE!! What the f am I paying for? Also, I asked the manager if I could have a noon checkout, and she said YES! Well, the staff kicked me out. No record of it.

it was quiet thank goodness

Stayed in June 2023

Staff was excellent and very helpful.

Stayed in January 2023

Everything was great I recommend

Stayed in May 2022

Out dated and hallway smelled like a fast kitchen

Not much

Stayed in February 2022

The staff could have been a lot nicer and more respectful, I feel the customer is always right but I was trying to explain to her that the booking was paid for and I did so through the app she then cuts me off raising her voice telling me I'm not telling the truth because booking.com doesn't give you that option her manager walked up and saw that I was actually correct and put my reservation through completely and I still haven't gotten an apology. She's always rude and I think at this point she needs to move on to a different profession or just retire!!!!!

Stayed in December 2021

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Stayed in June 2024

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Stayed in December 2023

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Stayed in December 2023

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Stayed in September 2023

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Stayed in July 2023

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Stayed in June 2023

There are no comments available for this review

Stayed in February 2023