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  5. Reviews of Comfort Inn & Suites Omaha Central

Reviews of Comfort Inn & Suites Omaha Central 3 stars

7007 Grover Street, Omaha, NE 68106, United States

#72 of 85 hotels in Omaha

Guests' Choice

Review score

Based on 665 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.7

  • Location

    7.4

  • Facilities

    6.2

  • Staff

    7.4

  • Value for money

    6.5

  • Free WiFi

    6.4

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Showing 1 – 25

  • Reviewed: 23 September 2024

    6.0
    Decent stay but unclean.
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room had a strong smell of cigarette smoke. And we found a bed bug on the bed when we were leaving.

    Breakfast was good. The bed was comfortable.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    it was ok

    Stayed in August 2024

  • Reviewed: 9 September 2024

    6.0
    Affordable for the accommodations
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The outside looks great but the inside is in a state of mild disrepair. Heavy smell of mold/mildew in our hallway, bathroom had no proper venting source for showers and ceiling tiles are not designed to handle water. One elevator was down the whole trip and the two in working order one seemed unserviced for years. Would have loved some water throughout the trip but only lemon water was offered during breakfast, water was out in the vending machines and no water fountains were on site. Had to walk to the gas station to buy a case. Very loud guests in many rooms after 10pm made it difficult for my husband to sleep.

    The bed was comfortable and linens were clean/fluffed, very affordable stay. Staff was super friendly and prompt to have breakfast ready and refilled as needed. Had a concern about the wellbeing of a hotel guest down the hall from us and staff was prompt to check in on them for us.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    5.0
    Staff was great the room was ok
    • Leisure trip
    • Family with young children
    • Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our room smelled! Also under the A/C units it was really dusty and not clean! One of our bathrooms in the suite had a hole in the all! The carpet had stains in them that I don’t think comes out. I think the carpet needs to be changed in that room. Also wish the heat was on in the pool area or at least that the water was warm

    The staff were awesome and they had good breakfast choices!

    Stayed in September 2024

  • Reviewed: 29 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    No Microwave, Refrigerator in room

    Location

    Stayed in July 2024

  • Reviewed: 27 August 2024

    7.0
    Overall ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Two of my family members had to move twice Tia different room.

    The breakfast was great, a lot to choose from.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower never got even close to hot. Remote control very confusing it wasn't cool at all in the room thermostat was broken

    No bedbugs!

    Stayed in August 2024

  • Reviewed: 22 August 2024

    6.0
    Was a okay stay. Definitely had better stays in the past!
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The lack of speaking understandable English

    Have stayed here for years! Always a good experience. However this time it was VERY VERY hard to understand the people working the desk! Also when my husband called to pay for the rooms he was placed on hold and no one ever picked back up! Also VERY hard to understand that person on the phone!

    Stayed in August 2024

  • Reviewed: 19 August 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom dirty, beds uncomfortable, elevators broken

    The breakfast was pretty good

    Stayed in August 2024

  • Reviewed: 12 August 2024

    6.0
    Grandaughters liked having a space of their own in the King room with a sofa bed, tv, 2 toilets.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    Not that I did not like it, I was surprised of the age of the facilities but it looks like they are in process of upgrading areas.

    Breakfast was typical for traveling and staff was very pleasant and helpful.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    7.0
    Non
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Non

    Non

    Stayed in July 2024

  • Reviewed: 5 August 2024

    6.0
    Would stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No fridge in my room and the remote wasn’t working for the tv

    Convenient! Great staff very accommodating

    Stayed in August 2024

  • Reviewed: 2 August 2024

    7.0
    Omaha is a nice place to visit.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The hotel needs a bit of maintenance.

    The price is reasonable. Breakfast is good.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    7.0
    Average stay
    • Leisure trip
    • People with friends
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No room service. No refrigerator or microwave in the room

    Central location

    Stayed in June 2024

  • Reviewed: 18 July 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our bathroom door didn't shut, the carpet outside the bathroom would get wet even with towels on the floor in the bathroom, TVs are not super loud. Our rolly chair in our room was missing a wheel and there were no extra plug ins for consoles. There is also an extra $100 "resort fee" when you check in even though it is not a resort. This would technically be a hidden fee since it is not listed anywhere on their site. Also, we didnt get to breakfast at all as their hours on the weekends are 7am to 9am as to the weekdays which are 6am to 10am. That's backwards to me - usually breakfasts run longer on the weekends!

    I liked our suite for the price. It was basically two bedrooms and lots of space. Bed was comfortable. Sofa bed was not very comfy for our kid.

    Stayed in July 2024

  • Reviewed: 10 July 2024

    5.0
    It was great besides walking into someone else’s room
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They gave me keys to someone else’s room when I checked in

    It was pretty clean

    Stayed in July 2024

  • Reviewed: 8 July 2024

    6.0
    Good location but dirty room
    • Leisure trip
    • Family with young children
    • King Suite with Fireplace - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was very bland and lacking compared to other stays. Kitchen blasting music was slightly annoying. Room was a little run down. Leak from above not properly repaired. Sink in room broken and room not properly cleaned. Hair in bathroom from previous guest....

    Price was good for stay.

    Stayed in July 2024

  • Reviewed: 6 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Pool had too much chlorine. Elevators too small for disability scooter use. Frig was broken. Roaches in bathroom.

    Distance to zoo was perfect.

    Stayed in July 2024

  • Reviewed: 4 July 2024

    7.0
    Overall it was a decent stay. Thank you
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool was cold. Building was becoming rough shape. Elevator was small only allowing 4 people.

    Location. Price.

    Stayed in June 2024

  • Reviewed: 2 July 2024

    5.0
    Underwhelming, not worth the price
    • Business trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Old and dated building, tons of shortcuts in building maintenance, the laundry detergent used caused an allergic reaction, small bottles of shampoo, bars of soap, room smelled like curry, dirty walls and elevator doors .

    Breakfast, size of rooms, view from rooms, comfortable beds and furniture

    Stayed in July 2024

  • Reviewed: 27 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Older. Stains on ceiling. Elevators under construction when we were there. Indoor pool advertised as warmed but very cold.

    3 beds and 2 rooms in one for our larger family

    Stayed in June 2024

  • Reviewed: 22 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was very clean and the bed was comfortable. Staff were very friendly and courteous.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    6.0
    NOT THE SAME HOTEL AS SHOWN IN PHOTOS
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The non working SMALL ELEVATORS! IT took FOREVER to get where you were going. The lack of wash cloths! The MOLD IN THE BATHROOM! THE OTHER LOUD AND OBNOXIOUS GUESTS yelling obscenities and pounding on the doors! Not what I expected! The photos that are shown on line are definitely photoshopped!

    The staff was exceptional! It is too bad the facilities were NOT! The breakfast was good until we kept finding bone fragments in our sausage patties.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    5.0
    Dirty, old and broken down
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Dirty, broken down and old. Elevators were unreliable and the on site bar was way overpriced and dirty. The bathroom had holes in the walls and the closet door was broken. There was makeup and dirt on the walls.

    The breakfast was amazing. The staff were very helpful.

    Stayed in June 2024

Showing 1 – 25

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