103 Lookout Circle, Hot Springs, AR 71913, United States of America
#13 of 33 hotels in Hot Springs
Guests' ChoiceBased on 506 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
9.0
Facilities
8.4
Staff
8.9
Value for money
8.4
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 16, 2024
Mrs
United States of AmericaThe walls were extremely thin. You can hear everybody in the hallways from your room as well as those in the next room. The pool was being resurfaced during my stay
Great location right by the river! Only 15 mins from the downtown area. Very clean and staff were accommodating. The kitchenette area was very handy.
Stayed in September 2024
Reviewed: August 23, 2024
Raymond
United States of AmericaHotel room was rather small.
Cozy little hotel. The kitchen was very useful. Staff was welcoming and had fresh made fruit infused water for the guests. That was nice touch.
Stayed in August 2024
Reviewed: August 4, 2024
Leslie
United States of AmericaThey didn’t clean when they were supposed to and didn’t replenish towels or have towels at the pool and the air conditioner was super loud. Other than that everything else was great
The breakfast was really good
Stayed in July 2024
Reviewed: July 31, 2024
Zoe
United States of AmericaOur sliding door handle was broken so it was difficult to pull to but we were creative and made it happen. Just a hardware malfunction.
The room was nice and the bed was very comfortable. The staff was the icing on the cake. I met two very nice ladies who were accommodating and friendly. I would highly recommend!
Stayed in July 2024
Reviewed: July 30, 2024
Janice
United States of Americacoffee
breakfast was great
Stayed in July 2024
Reviewed: July 26, 2024
Trina
United States of AmericaMattress not very comfortable
The room and amount of beds.
Stayed in July 2024
Reviewed: July 15, 2024
Tidwell
United States of AmericaAir conditioning
Evening social and the breakfast
Stayed in July 2024
Reviewed: July 14, 2024
Calvin
United States of AmericaKids running up and down the halls late at night
Everything was clean and a great view
Stayed in July 2024
Reviewed: July 8, 2024
Elissa
United States of AmericaThe elevator was broken first day. But thankfully was fixed middle of 2nd day. Our bathroom door knob was broken on the inside. It was tricky opening door if you shut it all the way while using restroom. Phone in bedroom was partially melted and didn't work. The tiled part of floors in room were not clean. I had to use wet wipes to clean. Visibly dirty and sticky. Kitchen counter in room had dried up food and beverage on it. Food crumbs on floor in bedroom.
The hot items were good. Juice machine broken. Strawberries mixed with blueberries had rotten blueberries in it, would recommend that the bad ones were picked out prior to mixing in with Strawberries.
Stayed in July 2024
Reviewed: July 8, 2024
Jerita
United States of AmericaA lot
It was nice but the service was horrible and I need to talk to someone bout a refund or some
Stayed in July 2024
Reviewed: July 2, 2024
Seajack
United States of AmericaThe price of the rooms
Everything
Stayed in July 2024
Reviewed: July 1, 2024
Highsmith
United States of AmericaThe parking lot was crowded in the morning
I liked the bathroom the shower was awesome and it was spacious
Stayed in June 2024
Reviewed: June 24, 2024
Joby
United States of AmericaSame items, not tasty, small space.
Breakfast was average, really did not eat on second and third day.
Stayed in June 2024
Reviewed: June 20, 2024
Mossetta
United States of AmericaNa
Location
Stayed in June 2024
Reviewed: June 15, 2024
Bobbie
United States of AmericaEverything was good.
Everything was good.
Stayed in May 2024
Reviewed: May 28, 2024
Ann
United States of AmericaThe door slammed so loud
It was good
Stayed in May 2024
Reviewed: April 14, 2024
Beverly
United States of AmericaNot well maintained. The AC wasn’t working and they couldn’t get someone to fix it. The blackout curtains were torn in places.
Location was good. We were able to experience the solar eclipse totality in their back patio area - which was great! Staff were really good.
Stayed in April 2024
Reviewed: April 10, 2024
Charles
United States of AmericaBed was no comfortable- too soft. Only 1 elevator for the whole place. Slow, lot of wait time. Difficult access from the highway. Ingress/egress was dangerous!
Loved the configuration/layout of the room.
Stayed in April 2024
Reviewed: April 2, 2024
Aikens
United States of AmericaI'm a state employee of the state of Arkansas you have no discount I'm also a senior citizen you had no discounts wow
I liked everything but the price and the check-in time
Stayed in March 2024
Reviewed: March 25, 2024
Aikens
United States of AmericaI paid over $320 for a one-night stay at a place that I could not check into until a little after 4:00 p.m.
The staff was friendly the hotel was clean the food was good the beds were comfortable
Stayed in March 2024
Reviewed: March 22, 2024
Devin
United States of AmericaA lot of common areas need a deep clean, air vents, carpets, etc. There were a lot of little repairs that needed to be addressed. The most frustrating was that many of the key card readers didn't work properly. Overall, it did the job, but it wasn't worth the price.
Kids had a great time at the pool. Rooms were large.
Stayed in March 2024
Reviewed: March 16, 2024
Hannah
United States of AmericaFront desk people were all very helpful and kind! Rooms were clean and comfortable!! Would definitely stay here again!
Stayed in March 2024
Reviewed: February 19, 2024
Roland
United States of Americacoffee in the room was very weak
room was clean and the shower pressure was good
Stayed in February 2024
Reviewed: December 26, 2023
Pauline
United States of AmericaThe only bad thing I can say is, the pool was out of commission and there wasn't any hot water for 24 hours in the entire hotel.
The breakfast was great. The bed and room was comfortable. The staff were very friendly. I love that there was a pet backyard. I love the laundry access. Great location and quiet neighborhood.
Stayed in December 2023
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