901 Poydras Street, Downtown New Orleans, New Orleans, LA 70112, United States
#48 of 168 hotels in New Orleans
Guests' ChoiceBased on 991 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.6
Staff
8.9
Value for money
8.4
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 September 2024
Cheryls508
United StatesThe breakfasts should be more varied. The eggs were good but the shredded meats were very dry. Also getting the car out from the valet had us waiting many times. for about 15-25 min twice.
I liked the location, five blocks from Superdome and 3 blocks from Starbucks. Uber cost about 8.00- 12.00 to get to the French quarter. Staff was always pleasant and smiling, even when there was a long line. The rooms were clean and beds comfortable.
Stayed in September 2024
Reviewed: 26 September 2024
Derrick
United StatesN/A
It was in walking distance to everything
Stayed in September 2024
Reviewed: 23 September 2024
Sherri
United StatesGreat location near the Dome.
Stayed in September 2024
Reviewed: 12 September 2024
Christine
United StatesNothing, everything was amazing!
The staff was very helpful, the free HOT breakfast was amazing, and the location was great. The rooms were very clean and they even let us check in early (7 am) when our flight was changed. I left my umbrella in the Uber and they gave me one to use since it was raining all day as well. The valets opened the door every time and were so polite. It was just a great stay with an exceptional staff!
Stayed in September 2024
Reviewed: 5 September 2024
Carla
United StatesWait for valet coming /going was a bit lengthy .
The convenient location , Ubers were easy to catch for pick and drop off
Stayed in September 2024
Reviewed: 2 September 2024
Effie
United Statesif I was being nit picky the tub could be bigger...lol. the little fridge had a lot of nicks on it from the outside but worked perfectly fine... adjoining rooms would have been cool... and that is all just nitpicking... we all enjoyed our stay.
I loved everything about this location and exceptional staff. Rooms were perfect sized and the little kitchen was a great added feature... hotel was beautiful and all the amenities were on point...
Stayed in September 2024
Reviewed: 2 September 2024
Christine
United StatesNothing
Super friendly and accommodating staff.
Stayed in September 2024
Reviewed: 29 August 2024
Georges
United StatesWater kept running in the toilet bowl none stop, but it wasn't a big deal!
I had a wonderful experience at this hotel! Great breakfast, nice swimming pool, and room was very clean! The staff was very nice and friendly !
Stayed in August 2024
Reviewed: 29 August 2024
Chesstina
United StatesNo hot tub
Everyone was friendly and answered all the questions we had
Stayed in August 2024
Reviewed: 29 August 2024
Arvis
United StatesThe only thing I’d change was my view…
Very clean!!! The room was perfect!!!! The service was immaculate!!! The team was amazing! I really didn’t want leave! Breakfast was great and plentiful every day!
Stayed in August 2024
Reviewed: 29 August 2024
Catherine
United StatesEverything was perfect.
This Hilton property was amazing & I will be staying at this location every time I come from North Carolina.
Stayed in August 2024
Reviewed: 27 August 2024
Clyde
United StatesClose to everything
Very very nice
Stayed in August 2024
Reviewed: 27 August 2024
Valecia
United Statesarea near television in bedroom was wet. Unsure why.
breakfast+
Stayed in August 2024
Reviewed: 27 August 2024
Markita
United StatesNice property the staff was awesome and the food was amazing
Stayed in August 2024
Reviewed: 23 August 2024
Yeaneka
Cayman IslandsNo resturant and bar on site.
Large suite, clean, great location, great for families.
Stayed in August 2024
Reviewed: 23 August 2024
Kimberely
United StatesParking Could have more of a breakfast variety for people that stay in there for period of time
Living room and kitchen Customer Service
Stayed in August 2024
Reviewed: 23 August 2024
Bernard
United StatesThe room was very clean and comfortable
Stayed in August 2024
Reviewed: 19 August 2024
Joy
United StatesWe asked for extra towels and staff never brought them to us.
Gorgeous place and our room was very spacious and accommodating. Breakfast was fantastic also!
Stayed in August 2024
Reviewed: 19 August 2024
Vernadra
United StatesTooooo many hidden cost
The room was very nice
Stayed in August 2024
Reviewed: 19 August 2024
Ashley
United StatesThere was lots of construction going on around the hotel. That didn't interrupt out stay tho.
Hotel staff was nice. Rooms were clean and had lots of space. I traveled on a girls trip and we all loved this location.
Stayed in August 2024
Reviewed: 17 August 2024
Bertha
United StatesThe fact that I had to pay for parking my car at the hotel and pay for super dome fees, convention fees and tourism fees.
Our room was gorgeous. We enjoyed the suite.
Stayed in July 2024
Reviewed: 8 August 2024
Lashandra
United StatesThe breakfast
Everything and Mack
Stayed in August 2024
Reviewed: 1 August 2024
Julia
IsraelI really didn't like the parking. They charged me $102 for a day and a half. The wait was very long. We were just in Las Vegas before that and they also pick up, pick up and return the car. But you can't even compare it there, it's free, there are 1000 times more people, the hotel is huge, another chain of course. But everything is on time, wait 5 minutes maximum, everything with a smile. But in this hotel, no, we waited a very long time, we have to call, we are from another country, this is not possible for us, so we waited even longer. They don't smile for parking for $102 and also a tip. Not nice. It's very wet near the pool, I fell, my arm hurts. I fell just walking by, I wasn't swimming when I fell, I was in a dress. I was just walking by.
I liked a lot. The room and the pool. The food was normal.
Stayed in August 2024
Reviewed: 29 July 2024
Umea
United StatesCleanliness could have been better
Convenient
Stayed in July 2024
Helmond, Netherlands
Phoenix, USA
‘Akko, Israel
Hat Yai, Thailand
Canha, Portugal
Taipei, Taiwan
Sheringham, UK
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content