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Reviews of Hilton Garden Inn San Luis Obispo/Pismo Beach 3 stars

601 James Way, Pismo Beach, CA 93449, United States

#22 of 29 hotels in Pismo Beach

Guests' Choice

Review score

Based on 417 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.4

  • Facilities

    7.7

  • Staff

    8.1

  • Value for money

    7.2

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 16 September 2024

    9.0
    Overall, the hotel room was clean, ac was perfect. Lighting great. Be aware you can hear everything through the door. Id
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The crazy taxes and surcharges that were added to the room even though the booking.com price was nearly 100$ less. Make sure to ask about all their TAXES, they also do not include breakfast with your stay. But I think you can get that taken care of if you become a rewards member. This is a pet friendly hotel, we did not have pets but they charge 75$ for a pet deposit, the designated pet bathroom areas are all by the pool lol yellowed and brown overgrown grass. They are still undergoing construction/renovations and while it looks pretty good at first, the more you look at it the more you can tell the quality is sub standard. Many things are cut crooked, ie wallpaper, walls, spackling not done before painting, drop cloths and paint coverings not applied correctly before painting. Railings on the outside of the building and doors leading in to the building all have over spray on them. Their black border fence on the property was spray painted black and the painters just sprayed all over the wall that they were bolted to instead of covering them....plants were covered in paint outside, at the front desk their accent wall...wall panels installed without being leveled with shims leaving gaps in the tops where they meet the ceiling at the front desk.. It just seemed like there wasn't any pride taken in the work. Idk if they weren't getting paid enough. Or maybe they are inexperienced workers. But there are so many amazing contractors out in the field that I find it hard to believe they couldn't have found a few better groups. Even if it was locally.

    It was secure, unlike the other side of the freeway where there is constant crime and police activity. The local Denny's and motel 6 seemed to be a hotspot for criminals during our three day stay.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    It was nice and great location and close to the beach.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not enough space for

    Breakfast was good. Need a bigger place. Too small.

    Stayed in August 2024

  • Reviewed: 8 September 2024

    8.0
    It was quiet, the staff was very friendly, and the amenities were terrific.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    There wasn’t anything I didn’t like.

    Plenty of parking, easy check-in/out, pleasant atmosphere, good breakfast, and on-site laundry.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    8.0
    Beautiful day enjoy the weather
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I think the beds could be more comfortable than what they are

    Property was freshly remodeled interior is nice except for the beds are quite uncomfortable other than not quite stay close to beach

    Stayed in August 2024

  • Reviewed: 17 August 2024

    7.0
    It was OK
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Construction and untidiness of the lobby. Breakfast Buffett looked terrible.

    Location to a wedding

    Stayed in July 2024

  • Reviewed: 5 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    No complimentary breakfast

    Room was clean and spacious

    Stayed in August 2024

  • Reviewed: 6 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    By no means a awful experience but for Hilton I was a little surprised. I am writing this quick. Booking said breakfast included. Was told no that was incorrect at first but another front desk fixed our booking because it did include breakfast. Pool but no spa at this hotel. Like I said, not a bad place. Under construction currently.

    The size of the rooms was a big plus.

    Stayed in July 2024

  • Reviewed: 24 June 2024

    7.0
    Under remodel and rooms are nice but not worth the price
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility Access
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast ends super early but the table cloths still out and messy all day. The staff was super rude and unwilling to help - then complained to us about other groups that were staying there (although we had no problems with them)

    Upgrading rooms so they are very nice and clean but the rest of the facility wasn’t great

    Stayed in June 2024

  • Reviewed: 15 May 2024

    8.0
    It's alright , good with the price I can come back .
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility Access
    • Stayed 2 nights
    • Submitted via mobile

    When you open the bathroom door , it is blocking the sink area and no one can use the sink , or you can bump into another person . A sliding door to the bathroom will work better , won't be so crowded . The sink is not friendly user . Just my opinion .

    Convenient to Beach access , to the freeway , room is clean , bathroom too and we like the dining room too . On renovation but it's alright , no noise disturbance noted .

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast would need some improvement

    Very friendly staff, we had an amazing sunset view from the hotel, the room was big and well equipped

    Stayed in May 2024

  • Reviewed: 10 March 2024

    8.0
    Would stay again.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    Breakfast only served until 9 am. I slept thru it!

    undergoing some minor renovations. Did not disrupt the stay. Reverse floor system. Lobby was on 4th floor. Most rooms were below on 3,2 &1. So if you are like me and don't want someone above you ask for room on 4th floor.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    8.0
    Relaxing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Didn't dislike anything

    Was under construction, staff did their best to accomadate

    Stayed in February 2024

  • Reviewed: 13 January 2024

    8.0
    Very nice for the one night getaway.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Free breakfast is not included with your stay. I believe it was around $20 per person. They charge for parking. There was no hot tub.

    The location was great and the staff were very nice. The room was nice and clean.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    8.0
    Very good
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good property

    Stayed in December 2023

  • Reviewed: 23 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bed sheets were not comfortable, bottom sheet not tucked in

    Did not get breakfast. Liked staff

    Stayed in November 2023

  • Reviewed: 21 November 2023

    8.0
    We are very happy
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was cold

    Breakfast was nice

    Stayed in November 2023

  • Reviewed: 20 November 2023

    8.0
    Big rooms, lots of facilities. Close to Pismo beach and highway
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The mattresses where rather lumpy. Of all the hotels we stayed in while in California this had beds that needed replacing. I was informed by the receptionist when we check in on Saturday that breakfast was served until 10am on Sunday morning. When I went along at 9.15am breakfast had finished. Breakfast is only served till 9am be warned! The receptionist did take off the costs of the breakfasts from the bill but I would rather have had breakfast. 9am is too early to finish especially at weekends!

    Room was massive. Had fridge and desk in room. Hotel had a small gym and outside pool

    Stayed in November 2023

  • Reviewed: 27 October 2023

    8.0
    Comfortable and friendly - easy to find and plenty of parking.
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night

    Wifi signal was really poor on the bottom floor rooms. I didn't stay long enough to form any strong opinions.

    Lovely large comfy room. Only stayed one night - breakfast was expensive with no vegan options so I didn't purchase.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    9.0
    Will stay again and again
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    In house Breakfast showed $10 on line but when we Arrived it was $15. Ate cheeper at Dennys

    Perfect location and staff friendly

    Stayed in October 2023

  • Reviewed: 14 September 2023

    9.0
    Superb
    • Business trip
    • People with friends
    • Queen Room with Two Queen Beds and Patio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Na

    All the amenities but no breakfast offered thank you

    Stayed in June 2023

  • Reviewed: 30 August 2023

    8.0
    Blink and I was gone
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Pool View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Revert to ^^

    Hilton always has great ass pillows man haha 😂 but location high on a mountain and you can scrape your car around the areas if you’re not careful. Ppl seemed cool we got there late had a quick stay just to see the sunset . On our way back up north we love pismo must try “beach in biscuits . Is more expensive then anything so that brings my review down . But if you wanna walk to the beach ,I wouldn’t wanna walk back up the hill 😂

    Stayed in July 2023

  • Reviewed: 20 August 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • King Room with Pool View - Non-Smoking
    • Stayed 1 night

    The water has an earthy taste.

    The room was perfect.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room smelled old.

    Convenient location.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    8.0
    Pleasant and comfortable
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That doesn’t have a hot tub !!

    Everything was really nice , but you guys definitely need a hot tub outside!!

    Stayed in July 2023

Showing 1 – 25

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