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  5. Reviews of Hampton Inn Athens

Reviews of Hampton Inn Athens This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1821 Holiday Drive, Athens, TN 37303 , United States of America

#5 of 8 hotels in Athens

Guests' Choice

Review Score

Based on 62 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    7.7

  • Staff

    8.1

  • Value for money

    7.7

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 27, 2023

    8.0
    Rough start but great after that
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our first room upon arrival, the door was open, all the lights were on and the beds were unmade

    Location price and staff

    Stayed in October 2023

  • Reviewed: August 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The location, the staff was very reactive to our request. The facility was under construction and they did thier best to keep things clean and the mess limited to a small area.

    Stayed in August 2023

  • Reviewed: March 6, 2023

    9.0
    Very good location, nice bed and good breakfast.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed during renovation, it should be listed on ur web site!

    Great location, very good breakfast

    Stayed in March 2023

  • Reviewed: November 7, 2022

    8.0
    pleasant with a few aggravation
    • Leisure trip
    • Travelers with friends
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    the key cards kept failing every time you left your room

    property was clean

    Stayed in November 2022

  • Reviewed: September 17, 2022

    8.0
    Good place to stay
    • Leisure trip
    • Couple
    • Double Room with Two Queen Beds and Bath Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room felt damp, cleaning agent was a strong odor, frig didnt get very cold. Cant rate too many other things as we didn't use other facility amenities.

    Staff, beds, location and breakfast was well done.

    Stayed in September 2022

  • Reviewed: February 13, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient to I-75

    Stayed in February 2022

  • Reviewed: January 5, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn’t get WiFi to work. No help getting it to work. Called desk said they would call me back never did.

    Clean

    Stayed in January 2022

  • Reviewed: November 9, 2021

    9.0
    overall it was good.
    • Leisure trip
    • Travelers with friends
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    bathroom could have been updated.

    Stayed in October 2021

  • Reviewed: October 12, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location. It’s small and clean

    Stayed in October 2021

  • Reviewed: October 1, 2021

    9.0
    We will be back as this is our halfway stop on our trip down to Florida.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The parking was on the side of the building and then you had to enter thur the front door. We had a lot of stuff in our car but all was ok.

    Our beds were very comfortable. Our room was on the first floor and near the desk. My husband enjoyed the breakfast. We will be staying here again for sure

    Stayed in October 2021

  • Reviewed: August 30, 2021

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room - Hearing Access/Non-Smoking
    • Stayed 1 night

    n/a

    Nice room, comfortable bed, good breakfast included. Very good rate.

    Stayed in August 2021

  • Reviewed: August 13, 2021

    8.0
    Very Good
    • With a pet
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I wish the breakfast had more/better choices. Pretty bland-standard breakfast.

    Stayed in August 2021

  • Reviewed: July 23, 2021

    8.0
    more staff help needed.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Stayed in June 2021

  • Reviewed: July 16, 2021

    8.0
    Happy
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Fire alarm keep going off. But clean nice rooms

    Stayed in July 2021

  • Reviewed: July 11, 2021

    7.0
    Nice stay
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    It was a little bit loud. At one point I thought that there was someone at the bottom of the bed. There for sure wasn’t so it must have been the room over.

    The layout was cool. You could look over and see if breakfast was still being served. The front desk people were nice. The breakfast lady was a sweetheart. The breakfast was nice. They had hot and cold which was great. The breakfast taco omelet was really good. :)

    Stayed in July 2021

  • Reviewed: May 6, 2024

    10
    Friendly staff, clean room , fresh coffee and very good breakfast
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was fine

    The friendly staff

    Stayed in May 2024

  • Reviewed: September 9, 2023

    3.0
    It was ok but the staff needs to do better.
    • Leisure trip
    • Couple
    • King Room - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk lady on night shift was rude and not welcoming. Me and my husband both got off work drove 5 hours to get here. When we arrived to get into our room the lady at the front desk was not pleasant or friendly. Also my room showed I would be charged $148.00 and it shows $172.00 deduction out of my account.

    Location

    Stayed in September 2023

  • Reviewed: May 3, 2023

    3.0
    I’ll be staying at non-Hilton hotels in the future even though I’m a long time Honors member
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    under renovation, no notice when booked, construction went on until 7:00pm, our room was unfinished, no electrical outlets on night stand area, iron on floor of closet because shelving was too close to iron holder, water on bathroom floor after show ran out into the room, tv connection to Direct TV was incomplete and required 2 remotes to operate, the first room we were given had construction workers directly overhead, switched rooms and construction workers were still a few feet away, receptionist taking phone call inquiries for room availability indicated to caller there were plenty of rooms but no mention of construction to the caller

    location

    Stayed in May 2023

  • Reviewed: April 22, 2023

    6.0
    Not happy.
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The receptionist set the tone of less than professional. T-shirt, greasy hair, piercings . Could have been part of the construction crew. I asked about the fitness room. She replied in an off hand manner that it was upstairs. She did not tell me it was under construction. After repeated tries in my room to get on the internet I was unsuccessful. I went downstairs to the desk because no one was answering the phone. The same woman stood behind the desk munching on chips from a bag and told me that the internet was working and I must be doing something wrong. No offer to help. It is important to say that the young woman she was supposed to be training ( heaven forbid) was most polite and helpful to me when I spoke with her later. The breakfast was only passable. The coffee was brown water.

    Once the construction is finished , I imagine the hotel will be a lovely place to stay. No offer of a discount while under construction. Especially since the fitness room was completely gutted for renovation. I liked that there is a Holiday Inn next door. That is where we will stay next time. Very disappointed. It is important to say that the person who cleaned my room did an excellent job.

    Stayed in April 2023

  • Reviewed: April 11, 2023

    5.0
    normally I have a much better experience with this hotel chain.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    They us on a floor where they where doing construction and painting, The halls smelled terrible with the paint fumes and was estremely dusty. The people at the front desk was not very friendly. I ended up booking online from the lobby.

    breakfast was fine

    Stayed in April 2023

  • Reviewed: March 19, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Because of a 5 hour power outage, the hotel was cold, with no coffee, food, or hot water available, neither was the manager available. After power was restored, still no coffee, food, or manager 30 minutes later.No staff members were in the makeshift breakfast area, meeting room, to offer anything after the outage was over. Front desk personnel were very impersonal and nonapologetic that morning. Construction on canopy over the entrance was not marked off and a potential hazard to people entering and exiting the building. No lobby was available for guests. Plenty of constructuon dirt available inside. This inconvenience will be there 4 months. Just shut down and get it done in a matter of a few weeks. Hilton standards are not being met at this property. I called Hilton customer aervice to complain and asked for a refund. They were willing to comply but must contact Booking.com to see if that is possible. If the refund doesn't happen, I will likely take my business elsewhere from both companies.

    The bed was comfortable. The room was mostly clean.

    Stayed in March 2023

  • Reviewed: February 24, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We were informed the hotel was undergoing renovations on our way during our drive. We arrived and discovered a large portion of the front lobby and right across from our room was under a large tarp. Had we known before we might have made other plans to stay somewhere else.

    We did not have breakfast as the dining area was undergoing renovations.

    Stayed in February 2023

  • Reviewed: February 18, 2023

    4.0
    It was a night stay and nothing else
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needs a complete over haul Furniture old and torn Pillows and beds need replacing

    Bad No assortment and poor quality

    Stayed in February 2023

  • Reviewed: January 11, 2023

    4.0
    Disappointing
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Hearing Access/Non-Smoking
    • Stayed 1 night

    At around 4:00 a.m. in the morning, the staff that was hired to cook was extremely noisy and loud. I mean-- slamming containers around and talking to each other with "outside voices". When I got dressed at 4:30 a.m. and went to the front counter to ask if she could let the staff know to quiet down, I was told " they are having to prepare for breakfast. Since the noise continued, my guess is that nothing was done, and the noise continued. No sleeping for us after that. Annoying and disturbing.

    Breakfast was good

    Stayed in December 2022

Showing 1 - 25

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