1821 Holiday Drive, Athens, TN 37303 , United States of America
#5 of 8 hotels in Athens
Guests' ChoiceBased on 53 hotel reviews
8.0Cleanliness
8.4
Comfort
8.6
Location
9.0
Facilities
7.9
Staff
8.2
Value for money
7.8
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: October 27, 2023
Wendy
United States of AmericaOur first room upon arrival, the door was open, all the lights were on and the beds were unmade
Location price and staff
Stayed in October 2023
Reviewed: August 25, 2023
Walter
United States of AmericaThe location, the staff was very reactive to our request. The facility was under construction and they did thier best to keep things clean and the mess limited to a small area.
Stayed in August 2023
Reviewed: March 6, 2023
Kamal
United States of AmericaWe stayed during renovation, it should be listed on ur web site!
Great location, very good breakfast
Stayed in March 2023
Reviewed: November 7, 2022
Julie
United States of Americathe key cards kept failing every time you left your room
property was clean
Stayed in November 2022
Reviewed: September 17, 2022
Julie
United States of AmericaRoom felt damp, cleaning agent was a strong odor, frig didnt get very cold. Cant rate too many other things as we didn't use other facility amenities.
Staff, beds, location and breakfast was well done.
Stayed in September 2022
Reviewed: February 13, 2022
Brian
United States of AmericaConvenient to I-75
Stayed in February 2022
Reviewed: January 5, 2022
James
United States of AmericaCouldn’t get WiFi to work. No help getting it to work. Called desk said they would call me back never did.
Clean
Stayed in January 2022
Reviewed: November 9, 2021
Charles
United States of Americabathroom could have been updated.
Stayed in October 2021
Reviewed: October 12, 2021
Faye
United States of AmericaGood location. It’s small and clean
Stayed in October 2021
Reviewed: October 1, 2021
John
United States of AmericaThe parking was on the side of the building and then you had to enter thur the front door. We had a lot of stuff in our car but all was ok.
Our beds were very comfortable. Our room was on the first floor and near the desk. My husband enjoyed the breakfast. We will be staying here again for sure
Stayed in October 2021
Reviewed: July 2, 2024
Nancy
United States of AmericaThe pillows are great
Stayed in June 2024
Reviewed: May 6, 2024
Bryan
United States of AmericaEverything was fine
The friendly staff
Stayed in May 2024
Reviewed: September 9, 2023
Jennifer
United States of AmericaThe front desk lady on night shift was rude and not welcoming. Me and my husband both got off work drove 5 hours to get here. When we arrived to get into our room the lady at the front desk was not pleasant or friendly. Also my room showed I would be charged $148.00 and it shows $172.00 deduction out of my account.
Location
Stayed in September 2023
Reviewed: May 3, 2023
Ken
United States of Americaunder renovation, no notice when booked, construction went on until 7:00pm, our room was unfinished, no electrical outlets on night stand area, iron on floor of closet because shelving was too close to iron holder, water on bathroom floor after show ran out into the room, tv connection to Direct TV was incomplete and required 2 remotes to operate, the first room we were given had construction workers directly overhead, switched rooms and construction workers were still a few feet away, receptionist taking phone call inquiries for room availability indicated to caller there were plenty of rooms but no mention of construction to the caller
location
Stayed in May 2023
Reviewed: April 22, 2023
Robin
CanadaThe receptionist set the tone of less than professional. T-shirt, greasy hair, piercings . Could have been part of the construction crew. I asked about the fitness room. She replied in an off hand manner that it was upstairs. She did not tell me it was under construction. After repeated tries in my room to get on the internet I was unsuccessful. I went downstairs to the desk because no one was answering the phone. The same woman stood behind the desk munching on chips from a bag and told me that the internet was working and I must be doing something wrong. No offer to help. It is important to say that the young woman she was supposed to be training ( heaven forbid) was most polite and helpful to me when I spoke with her later. The breakfast was only passable. The coffee was brown water.
Once the construction is finished , I imagine the hotel will be a lovely place to stay. No offer of a discount while under construction. Especially since the fitness room was completely gutted for renovation. I liked that there is a Holiday Inn next door. That is where we will stay next time. Very disappointed. It is important to say that the person who cleaned my room did an excellent job.
Stayed in April 2023
Reviewed: April 11, 2023
Hakala
United States of AmericaThey us on a floor where they where doing construction and painting, The halls smelled terrible with the paint fumes and was estremely dusty. The people at the front desk was not very friendly. I ended up booking online from the lobby.
breakfast was fine
Stayed in April 2023
Reviewed: March 19, 2023
Clarissa
United States of AmericaBecause of a 5 hour power outage, the hotel was cold, with no coffee, food, or hot water available, neither was the manager available. After power was restored, still no coffee, food, or manager 30 minutes later.No staff members were in the makeshift breakfast area, meeting room, to offer anything after the outage was over. Front desk personnel were very impersonal and nonapologetic that morning. Construction on canopy over the entrance was not marked off and a potential hazard to people entering and exiting the building. No lobby was available for guests. Plenty of constructuon dirt available inside. This inconvenience will be there 4 months. Just shut down and get it done in a matter of a few weeks. Hilton standards are not being met at this property. I called Hilton customer aervice to complain and asked for a refund. They were willing to comply but must contact Booking.com to see if that is possible. If the refund doesn't happen, I will likely take my business elsewhere from both companies.
The bed was comfortable. The room was mostly clean.
Stayed in March 2023
Reviewed: February 24, 2023
Susie
United States of AmericaWe were informed the hotel was undergoing renovations on our way during our drive. We arrived and discovered a large portion of the front lobby and right across from our room was under a large tarp. Had we known before we might have made other plans to stay somewhere else.
We did not have breakfast as the dining area was undergoing renovations.
Stayed in February 2023
Reviewed: February 18, 2023
George
United States of AmericaNeeds a complete over haul Furniture old and torn Pillows and beds need replacing
Bad No assortment and poor quality
Stayed in February 2023
Reviewed: January 11, 2023
David
United States of AmericaAt around 4:00 a.m. in the morning, the staff that was hired to cook was extremely noisy and loud. I mean-- slamming containers around and talking to each other with "outside voices". When I got dressed at 4:30 a.m. and went to the front counter to ask if she could let the staff know to quiet down, I was told " they are having to prepare for breakfast. Since the noise continued, my guess is that nothing was done, and the noise continued. No sleeping for us after that. Annoying and disturbing.
Breakfast was good
Stayed in December 2022
Reviewed: December 11, 2022
Edward
United States of AmericaVery convenient room location to the amenities.
Stayed in December 2022
Reviewed: September 8, 2022
Stephanie
United States of AmericaBathroom needs update and dirty,, Breakfast needs some help,,
Location
Stayed in September 2022
Reviewed: January 9, 2022
Nirely
United States of AmericaPoor noise control. you can hear all the steps and noises. We are used to concrete block or at least prefabricated cement in hotels this one must be wood floors creaked. we used Booking.com when we arrived price was higher, staff corrected it but still an inconvenience.
Close to highway, does not allow pets. Easy checking in and out.
Stayed in January 2022
Reviewed: October 19, 2021
Matthew
United States of AmericaI had issues with my room key every single morning. The breakfast had a tendency to be empty at around 8:30-9:00am.
The location and the staff was really nice. The room size and support from the staff during COVID was also very pleasant.
Stayed in October 2021
Showing 1 - 25
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