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  5. Reviews of Fairfield Inn and Suites by Marriott Montgomery EastChase

Reviews of Fairfield Inn and Suites by Marriott Montgomery EastChase 3 stars

8970 East Chase Parkway, Montgomery, AL 36117, United States

#29 of 64 hotels in Montgomery

Guests' Choice

Review score

Based on 159 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.8

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.5

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 24 July 2024

    7.0
    Overall the stay was okay. It wasn’t the best Marriott hotel that I have stayed at in my travels.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    I didn’t like that the pool was closed due to renovations. If I had known that the pool wasn’t available, I would have chosen another hotel.

    Breakfast was ok. It was the standard continental breakfast. I stayed on the second floor and I could hear running or stomping upstairs during the early morning hours 2 am. The wall are thin and you can hear the person in the next room.

    Stayed in July 2024

  • Reviewed: 19 July 2024

    8.0
    Overpriced for an average room.
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I stayed in the “last available bedroom” which I encourage Marriott to update the doors, furniture and bathroom/ bath stall flooring. One towel was “ratty looking” and an insect fell out of it 😮 Room needs an update especially since it accommodates the disabled. I am not sure if the other rooms’ decor are also outdated.

    Excellent service from the front desk staff and attentive and pleasant lady who monitors the breakfast area.

    Stayed in July 2024

  • Reviewed: 16 July 2024

    9.0
    It was a good visit, I will use Fairfield Inn for all my future visits.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Maybe during check in it maybe a good idea to remind the guest hat on the weekends used towels can be placed outside the doors. Although there is a sign on the towel rack, it would nice to be reminded.

    The breakfast was good except one day the grits wasn't cooked but other than that the meals was good.

    Stayed in July 2024

  • Reviewed: 3 May 2024

    8.0
    It was a great stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The carpet had rips in it

    Clean, comfortable and close to lots of food and shopping

    Stayed in April 2024

  • Reviewed: 14 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The cleanliness, staff, food and area of the hotel. Would recommend to everyone.

    Stayed in January 2024

  • Reviewed: 27 November 2023

    7.0
    It was nice
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The pillows were too soft and the pool area was closed, I wanted to get in the hot tub

    The breakfast was good

    Stayed in November 2023

  • Reviewed: 30 October 2023

    8.0
    Great stay for our purpose
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Mattress was a little worn out and sagged

    Quite clean and friendly staff

    Stayed in October 2023

  • Reviewed: 7 August 2023

    8.0
    NO DISCOUNTS WITH BOOKING.COM
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds, Mobility and Hearing Accessible Transfer Shower
    • Stayed 1 night
    • Submitted via mobile

    No discounts with booking.com

    Clean and excellent breakfast

    Stayed in August 2023

  • Reviewed: 19 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Staff very nice.

    Food was pretty good and room was clean.

    Stayed in April 2023

  • Reviewed: 25 March 2023

    8.0
    Great stay. Quiet, clean & good location.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The guest services manager was friendly and welcoming. He was very helpful to us upon checkin.

    Stayed in March 2023

  • Reviewed: 18 February 2023

    7.0
    Good
    • Business trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The pool was freezing and hot tub was cemented in. I didn’t get my 50$ deposit back

    Stayed in January 2023

  • Reviewed: 7 February 2023

    8.0
    Very good
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights

    I was unable to control the temperature in the room. I did not like the doors to the restroom which did not completely close all the way which allowed anyone in the room to hear, see, and smell what was taking place in the rest room.

    The location next to a good restaurant. The clean rooms and lobby area.

    Stayed in January 2023

  • Reviewed: 2 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    That the pool wasn't heated

    The breakfast

    Stayed in January 2023

  • Reviewed: 2 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    It seemed like they were short-sraffed Things weren't very clean Neither TV worked

    The decor was pretty. The front desk attendant was very nice. The bed & pillows were comfortable. The location was convenient to many restaurants and shopping. The lady who prepared breakfast was very friendly and attentive to guest needs. Good selection for breakfast.

    Stayed in January 2023

  • Reviewed: 18 December 2022

    9.0
    it’s was ok
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The television didn’t work.

    The location.

    Stayed in December 2022

  • Reviewed: 15 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The shower soap dispenser was empty. The tub could benefit from an upgrade. Turning on the shower was cumbersome and it still had the manual drain stopper from my childhood.

    Friendly staff. Decent breakfast. Around the clock coffee. The room was comfortable.

    Stayed in December 2022

  • Reviewed: 10 October 2022

    9.0
    We were accommodated eventually.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I had reservation for two rooms only one went through or was recognized.

    This location was clean and accessible. The staff person who checked me in was great! He went out of his way to accommodate us.

    Stayed in October 2022

  • Reviewed: 4 October 2022

    8.0
    pleasant enough
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    not enough light in the room - difficult to see day and night tv did not work 2nd night - long wait for them to fix issue

    staff was nice and helpful room and hotel was clean

    Stayed in October 2022

  • Reviewed: 16 June 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good

    I only ate a banana

    Stayed in May 2022

  • Reviewed: 30 May 2022

    7.0
    loved the location. the rooms weren’t dirty but for the price could be much better. The staff were extremely friendly an
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    price is to high

    location

    Stayed in May 2022

  • Reviewed: 28 March 2022

    9.0
    Overall I would stay again if the price point was lower.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    A little over priced for 1 night

    Stayed in March 2022

  • Reviewed: 28 February 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Room was not ready on time

    location

    Stayed in February 2022

  • Reviewed: 19 February 2022

    8.0
    Very good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Room was not ready

    Breakfast was great

    Stayed in January 2022

  • Reviewed: 3 January 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    Nothing.

    Moses was great! So friendly and welcoming and signed me up for the rewards program. The room was clean and the hotel smelled clean.

    Stayed in December 2021

Showing 1 – 25

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