8970 East Chase Parkway, Montgomery, AL 36117, United States
#29 of 64 hotels in Montgomery
Guests' ChoiceBased on 159 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.8
Facilities
8.1
Staff
8.6
Value for money
7.5
Free WiFi
8.9
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End of dialog contentReviewed: 24 July 2024
Marlow
United StatesI didn’t like that the pool was closed due to renovations. If I had known that the pool wasn’t available, I would have chosen another hotel.
Breakfast was ok. It was the standard continental breakfast. I stayed on the second floor and I could hear running or stomping upstairs during the early morning hours 2 am. The wall are thin and you can hear the person in the next room.
Stayed in July 2024
Reviewed: 19 July 2024
Powell
United StatesI stayed in the “last available bedroom” which I encourage Marriott to update the doors, furniture and bathroom/ bath stall flooring. One towel was “ratty looking” and an insect fell out of it 😮 Room needs an update especially since it accommodates the disabled. I am not sure if the other rooms’ decor are also outdated.
Excellent service from the front desk staff and attentive and pleasant lady who monitors the breakfast area.
Stayed in July 2024
Reviewed: 16 July 2024
Reba
United StatesMaybe during check in it maybe a good idea to remind the guest hat on the weekends used towels can be placed outside the doors. Although there is a sign on the towel rack, it would nice to be reminded.
The breakfast was good except one day the grits wasn't cooked but other than that the meals was good.
Stayed in July 2024
Reviewed: 3 May 2024
Brandi
United StatesThe carpet had rips in it
Clean, comfortable and close to lots of food and shopping
Stayed in April 2024
Reviewed: 14 January 2024
Kathy
United StatesThe cleanliness, staff, food and area of the hotel. Would recommend to everyone.
Stayed in January 2024
Reviewed: 27 November 2023
Thomasine
United StatesThe pillows were too soft and the pool area was closed, I wanted to get in the hot tub
The breakfast was good
Stayed in November 2023
Reviewed: 30 October 2023
Brent
United StatesMattress was a little worn out and sagged
Quite clean and friendly staff
Stayed in October 2023
Reviewed: 7 August 2023
Veteran/senior
United StatesNo discounts with booking.com
Clean and excellent breakfast
Stayed in August 2023
Reviewed: 19 June 2023
Hutchinson
United KingdomStaff very nice.
Food was pretty good and room was clean.
Stayed in April 2023
Reviewed: 25 March 2023
Deanna
United StatesN/A
The guest services manager was friendly and welcoming. He was very helpful to us upon checkin.
Stayed in March 2023
Reviewed: 18 February 2023
Suzanne
United StatesThe pool was freezing and hot tub was cemented in. I didn’t get my 50$ deposit back
Stayed in January 2023
Reviewed: 7 February 2023
Kenny
United StatesI was unable to control the temperature in the room. I did not like the doors to the restroom which did not completely close all the way which allowed anyone in the room to hear, see, and smell what was taking place in the rest room.
The location next to a good restaurant. The clean rooms and lobby area.
Stayed in January 2023
Reviewed: 2 February 2023
Misty
United StatesThat the pool wasn't heated
The breakfast
Stayed in January 2023
Reviewed: 2 January 2023
Denise
United StatesIt seemed like they were short-sraffed Things weren't very clean Neither TV worked
The decor was pretty. The front desk attendant was very nice. The bed & pillows were comfortable. The location was convenient to many restaurants and shopping. The lady who prepared breakfast was very friendly and attentive to guest needs. Good selection for breakfast.
Stayed in January 2023
Reviewed: 18 December 2022
Tonya
United StatesThe television didn’t work.
The location.
Stayed in December 2022
Reviewed: 15 December 2022
Psychdude1
United StatesThe shower soap dispenser was empty. The tub could benefit from an upgrade. Turning on the shower was cumbersome and it still had the manual drain stopper from my childhood.
Friendly staff. Decent breakfast. Around the clock coffee. The room was comfortable.
Stayed in December 2022
Reviewed: 10 October 2022
Sharlyn
United StatesI had reservation for two rooms only one went through or was recognized.
This location was clean and accessible. The staff person who checked me in was great! He went out of his way to accommodate us.
Stayed in October 2022
Reviewed: 4 October 2022
Dana
United Statesnot enough light in the room - difficult to see day and night tv did not work 2nd night - long wait for them to fix issue
staff was nice and helpful room and hotel was clean
Stayed in October 2022
Reviewed: 16 June 2022
Alicia
United StatesEverything was good
I only ate a banana
Stayed in May 2022
Reviewed: 30 May 2022
Stacey
United Statesprice is to high
location
Stayed in May 2022
Reviewed: 28 March 2022
Torrance
United StatesA little over priced for 1 night
Stayed in March 2022
Reviewed: 28 February 2022
Judy
United StatesRoom was not ready on time
location
Stayed in February 2022
Reviewed: 19 February 2022
Tamiko
United StatesRoom was not ready
Breakfast was great
Stayed in January 2022
Reviewed: 3 January 2022
Kimberly
United StatesNothing.
Moses was great! So friendly and welcoming and signed me up for the rewards program. The room was clean and the hotel smelled clean.
Stayed in December 2021
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