7450 Hazard Center Drive, Mission Valley, San Diego, CA 92108, United States of America
#160 of 241 hotels in San Diego
Guests' ChoiceBased on 504 hotel reviews
7.4Cleanliness
7.9
Comfort
8.0
Location
8.5
Facilities
7.8
Staff
8.3
Value for money
7.1
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End of dialog contentReviewed: October 9, 2023
Isabela
United States of AmericaThe parking is expensive $34 per day and the room was really in very bad condition, with mold on the walls under the curtains, old and in bad shape furniture, stained lamp, no fridge. It is not worth to pay the price for these facilities. Won't recommend staying there.
The location is really convenient if you plan to visit near by places. We used the trolley to go to places. Staff was very kind and helpful.
Stayed in September 2023
Reviewed: October 9, 2023
Kathryn
United States of AmericaWe didn’t have a refrigerator or microwave in our room.
Stayed in October 2023
Reviewed: September 8, 2023
Anamy
United States of AmericaThere are some dogs , pets in the hotel
Staff friendliness
Stayed in September 2023
Reviewed: August 18, 2023
Gil
United States of Americalobby smelled strange
room was not cleaned for three day stay. Not horrible, but surprising.
Stayed in August 2023
Reviewed: August 7, 2023
Magaly
United States of AmericaPillows. Two pillows per person essentially. Terrible pillows that deflate and shrink into small nothingness. Cheap iron for a quality hotel. Parking fee.
Clean, nice amenities, spacious rooms.
Stayed in August 2023
Reviewed: June 27, 2023
Noelia
United States of AmericaNo fridge in rooms.
Stayed in June 2023
Reviewed: May 14, 2023
Pedro
United States of AmericaCheaper or no parking fees
Pet friendly, clean, location
Stayed in April 2023
Reviewed: May 4, 2023
Guillermo
United States of AmericaOver priced parking The bar under stocked And restaurant sign said closes at 11 we got there 10 and the kitchen was closed! So we ordered out for pizza and wings money I could’ve spend there went elsewhere
Close to trolley
Stayed in April 2023
Reviewed: April 1, 2023
Christopher
United States of Americaoutside it looks nice but the inside is run down
location
Stayed in March 2023
Reviewed: March 5, 2023
Tonathiu
MexicoThe carpet conditions in the rooms was old and smelly. If you are not a Hilton Honors member you have to pay for WiFi. The showers at the indoor pool area didn’t have hot water.
It has an indoor pool. my kids loved it.
Stayed in February 2023
Reviewed: March 5, 2023
Rah
United States of AmericaPoor communication w/housekeeping and the room was never cleaned throughout my 4 night stay. i requested daily cleaning @ check in and called twice and was really only able to get fresh towels and the trash taken out.
Courteous staff, easy check in/out, King suite w/balcony, fridge, microwave, fresh baked cookies, centrally located to food/shops, great restaurant/bar/cafe, pet friendly.
Stayed in March 2023
Reviewed: December 9, 2022
Diane
United States of AmericaBoth indoor and outdoor pools were freezing cold.
Starbucks on site.
Stayed in November 2022
Reviewed: November 28, 2022
Evelyn
United States of AmericaThe hotel lobby and elevators smelled horrible, I know they were clean but it almost smelled like a plumbing issue somewhere nearby. Parking was extremely expensive. Standing in line to check-in, we heard the staff offer To waive the fee for guests in front of us for it being their birthday, but no offer was made to us. If this was a policy, it’d be nice to offer it to everyone.
The room was big and very clean
Stayed in November 2022
Reviewed: October 19, 2022
Susan
United States of Americafitness center poorly equipped room had a mildew order
Stayed in October 2022
Reviewed: October 18, 2022
Alesia
United States of AmericaWhat I didn't like is that you didn't have a mini fridge and to know you charge to have 1 brought up is the most ridiculous thing I ever heard of. Meaning who ever purchased 1 will have to be interrupted and will take a min to get cold. I Had to throw away my food. Also I didn't like getting disturbed @ 8am in the morning by housekeeper when check out wasn't until 11am.With that said the hotel need to have a better system In letting the house keepers know what rooms are empty. Also you need to put that on the website
I liked the front desks Customers service.. I love the Choc chip cookies.. The Hotel itself is Lovely Breakfast was good. Over price though
Stayed in October 2022
Reviewed: October 16, 2022
Amy
United States of Americathe carpet in our room was very dirty. the restaurant wa closed after breakfast so your only choice for lunch or dinner was to leave the hotel or eat in the bar. the bar was very noisy
great location and nice staff
Stayed in October 2022
Reviewed: October 13, 2022
Jorge
Mexicoeverythink
Stayed in September 2022
Reviewed: October 12, 2022
Thomas
United States of AmericaI asked for a 3pm check in and couldn't get my room till 5pm. Room was very nice but the balcony door area was filthy around the door and carpet. I also booked the top floor and I got the 9th floor.
Overall clean, good location and comfortable beds.
Stayed in October 2022
Reviewed: October 6, 2022
Rio
United States of AmericaI booked through the company website and through booking and I had issues through the company site instead of booking.
Stayed in October 2022
Reviewed: October 4, 2022
Braxthon
United States of AmericaThis Hotel was way too expensive for no reason! $900 for 2 nights?! Are you kidding me?!?!
Stayed in October 2022
Reviewed: September 23, 2022
Debby
United States of AmericaThe odor in the whole lobby area was awful! Unpleasant enough for me to not return. Not sure what the cause of it was.
The location was great. Staff friendly and helpful.
Stayed in August 2022
Reviewed: September 19, 2022
Guillaume
FranceCustomers have to pay for parking because is not include in the room price is such a shameful !
Stayed in September 2022
Reviewed: September 11, 2022
Irisi4
United States of AmericaRoom had a weird smell. It was clean but ot was smelling and it wasn't a good one. It did not smell like cleaning product more like some old and wet.
Amenities were great
Stayed in September 2022
Reviewed: September 9, 2022
Sheldon
United States of Americabed was very hard: uncomfortable
room location in front of marina
Stayed in September 2022
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