8623 Vineland Avenue, Lake Buena Vista, Orlando, FL 32821, United States of America
#226 of 392 hotels in Orlando
Guests' ChoiceBased on 895 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.9
Facilities
8.2
Staff
8.2
Value for money
8.0
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 11, 2024
Tracey
United KingdomThe bathroom could maybe have a little TLC.
Great room and location!
Stayed in June 2024
Reviewed: June 4, 2024
Y
United States of Americasometimes the waiting line was too long at the front desk. There wasn't any trash bin in the restroom.
The location was great if you are trying to visit the Disney parks. The room was very comfortable, adequate, and clean. The staff was willing to help and provide guidance.
Stayed in May 2024
Reviewed: May 31, 2024
Alexia
PeruThere were no towels in the room, the stuff took an hour to bring them.
Location
Stayed in May 2024
Reviewed: May 29, 2024
Irene
United States of AmericaThe pool was really nice, I liked that there was a part that had an overhead to it. Located very close to alot of amenities, even ones I didn’t think to go to on my trip.
Stayed in May 2024
Reviewed: May 27, 2024
Cassie
United States of AmericaWe didn't like you had to pay for your breakfast, and you literally could walk across to the other hotel and have free breakfast, and they are all the same hotels. It doesn't make sense, but we just went to the other hotel for breakfast. If u made breakfast free like the other hotel it be alot better.
We loved the location and the ability to get on the shuttle to Disney and be picked up on our time. We loved the pool, and the beds were super comfortable. We really enjoyed our week at this hotel. Having a food hall and playground right there was super convenient, as well as the restaurants that were close by that were walking distance. We were impressed by what this hotel offers during your vacation. We highly recommend this hotel for your stay.
Stayed in May 2024
Reviewed: May 26, 2024
Faye
United KingdomNot much! The pillows were not the best & room wasn’t always cleaned but we were always left plenty towels etc.
Location was good, easy to Uber places, Disney springs close by. Walking distance to some restaurants and outlet shopping centre.
Stayed in April 2024
Reviewed: April 17, 2024
Hannah
United KingdomLack of atmosphere and no safe in the room.
The hotel was clean, the staff were friendly and it was a great location. It was a cheap Uber ride to Disney springs and walking distance to shops and restaurants. The hotel was also very quiet.
Stayed in March 2024
Reviewed: April 4, 2024
Faneisha
United States of AmericaBathroom.had hair on the floors and wall of shower. It was 11:07 am and avocado toast is not available. Why is that only a breakfast option? That makes no sense.
Pool area was nice, like option of being to visit the other hotel pools.
Stayed in March 2024
Reviewed: March 22, 2024
Noman
United States of AmericaBreakfast at the Bistro restaurant was $18 but there were not enough options.
Water was out for the last night I was there. And the staff did not inform me.
Stayed in March 2024
Reviewed: March 20, 2024
Carol
United States of AmericaBalcony could be cleaned a little better, but I understand, due to work being done on hotel.
Big, comfortable room. Courteous staff. Thanks so much, Patricia for acknowledging my birthday with free breakfast on my birthday. ☺ Staff, servers, housekeepers were all courteous and helpful.
Stayed in March 2024
Reviewed: March 2, 2024
Rafael
United States of AmericaTo hard to find exits to drive out of.
it was pleasant
Stayed in March 2024
Reviewed: December 18, 2023
Aisha
United States of AmericaIt didn't have valet and there was a humid or wet smell but it wasn't too bad. The sliding door in the room was hard to open. And the mirror was hidden in a closet.
Stayed in December 2023
Reviewed: November 14, 2023
Jordan
United States of AmericaPool was cold and the spas didn’t work
Good breakfast buffet and convenient to Disney
Stayed in November 2023
Reviewed: November 12, 2023
Melita
United States of AmericaHot tubs were not working. Shuttle bus broke down.
Loved the playground, the pool, the food was yummy, the staff was fantastic
Stayed in November 2023
Reviewed: November 5, 2023
Rodrigo
ChileExcellent location and good mix between price and quality
Stayed in November 2023
Reviewed: October 24, 2023
Melinda
United States of AmericaWe were very disappointed that the hot tub was not HOT. Hated the air conditioners blowing at you in the hall and that the hallway was hot. Some family members were woken up early on the weekend mornings. I understand work needs to be done but a Saturday or Sunday morning is unacceptable.
I like that breakfast was available and we had the discount card that we use toward it. I liked all the common areas that we could use since we were there with a large family. Staff was very friendly and helpful.
Stayed in October 2023
Reviewed: October 6, 2023
Linda
United States of AmericaStaff, they could have been friendlier. Smile!! It doesn’t hurt.
Location was very good.
Stayed in October 2023
Reviewed: September 20, 2023
Price
United States of AmericaThe room was nice and the location was perfect
Stayed in August 2023
Reviewed: September 14, 2023
Fernando
United States of AmericaI got a $10 off ticket when I checked in, but when I presented it to the restaurant for the breakfast, I was told that it should have been refeemed the day before, which doesn’t made sense since I just checked in the day before. It also happened to the rest of my family (we booked 4 rooms)
Facilities abd pool area look great
Stayed in September 2023
Reviewed: September 13, 2023
Thomas
United States of AmericaNo local channels available to watch sports, no free breakfasts.
Comfortable, nice bathrooms, clean.
Stayed in September 2023
Reviewed: September 5, 2023
Jennifer
United States of AmericaThe staff in the food hall seemed preoccupied with their own issues and it took forever for a staff member to acknowledge I was there and wanted to place an order. The guests in the food hall were very rude. I sat at a table to eat my dinner the night of my arrival and family just sat down at my table didn't even ask if it was ok. I was trying to enjoy my meal in peace. The son was throwing a major temper tantrum about not being able to buy something. So I packed up my food and left.
The front desk staff were super friendly when I arrived and also when I checked out very early in the morning. Room service attendant was always pleasant.
Stayed in August 2023
Reviewed: August 24, 2023
Michael
United States of Americaconfuseing lay out hard to walk outside got lost acouple times
big room good food clean and freindly staff
Stayed in August 2023
Reviewed: August 11, 2023
Khurram
CanadaNo breakfast , extra resort fees and parking fees
Good location
Stayed in August 2023
Reviewed: July 28, 2023
Sadik
United States of AmericaThe room had a horrible smell and the sheets had blood, no new towels were offered unless asked and same for bed sheets
The staff was friendly and the pool was great to use.
Stayed in July 2023
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