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Reviews of The ISO by Castle 4 stars

4-796 Kuhio Highway, Kapaa, HI 96746, United States

#12 of 56 hotels in Kapaa

Guests' Choice

Review score

Based on 940 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    7.9

  • Staff

    8.0

  • Value for money

    7.5

  • Free WiFi

    8.3

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Showing 76 – 100

  • Reviewed: 19 January 2024

    9.0
    We enjoyed staying here, everything was great and would come back in the future.
    • Leisure trip
    • Couple
    • Hotel Ocean View
    • Stayed 1 night
    • Submitted via mobile

    The lobby was a little tricky to find. The breakfast was kinda low with items. Perhaps it was low due to late breakfast start.

    I liked the cleanliness of the room and and oilutside property, the pool, bikes, and staff.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    9.0
    Great stay, would recommend
    • Leisure trip
    • Couple
    • Hotel Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    We stayed 5 nights and didn't have the room serviced once, I would have appreciated it being topped up with toiletries, coffee without having to go down to reception each time. I found the beds too firm however that wouldn't stop me from staying again.

    The view from our room was amazing! We would sit on the deck and see whale spouts on the horizon. The staff were always friendly and helpful. Breakfast on the go was a nice addition too, just get in early if you don't want to miss out on the fruit.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    8.0
    Satisfactory
    • Leisure trip
    • Couple
    • Hotel Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Late check out maximum 2 pm without charge if possible if the guest arrives very late.

    Hot food items is a good addition if ever.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    Absolutely a good choice as you can enjoy the beautiful ocean view with palm trees sporadically and neatly arranged.
    • Leisure trip
    • Couple
    • Hotel Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast could be better if coffee provided. And the swimming pool looks great but the water temperature might be a bit cold in rainy season. However, the coldness haven’t stopped me from enjoy the swimming the pool.

    The view is stunning no matter it’s ocean front or ocean view on the second floor. Really impressed by the continence of accessing to beach. It’s easy to take a walk along the coast with many hotels around. Also, the morning yoga session among the palm trees in front of the ocean is extremely cool, calming and healing. Besides, biking around with the bicycles hotel provided is also a bonus. For sure, the Bull shed restaurant is in the hotel and attracts lots of diners from other hotels as well. My favourite part was the ocean view from the balcony with the green lawn with palm trees neatly arranged in front. Absolutely amazing and you can definitely try to read or drink in the balcony for hours. In general, the stay was fantastic and strongly recommended.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Good for the price in the area
    • Leisure trip
    • Couple
    • Hotel Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    The room smelt a bit damp

    I liked that it was like a motel so you don’t have to go through a lobby everytime you come and go. I also liked that it wasn’t serviced daily unless requested.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Maintenance - a lot to be done.

    Location-right on the beach

    Stayed in December 2023

  • Reviewed: 24 December 2023

    7.0
    Very nice overall stay
    • Leisure trip
    • Solo traveller
    • Hotel Ocean View
    • Stayed 1 night
    • Submitted via mobile

    I’m not sure but nothing can be perfect

    Close to water

    Stayed in December 2023

  • Reviewed: 21 December 2023

    8.0
    Nice hotel located right on the beach in walking distance from town.
    • Leisure trip
    • Couple
    • Hotel Ocean Front
    • Stayed 3 nights
    • Submitted via mobile

    The lobby and breakfast were basic

    Location was great. Right on the beach in walking distance from town.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    8.0
    Great location right in the middle of the island, beach views.
    • Leisure trip
    • Couple
    • Hotel Ocean View
    • Stayed 4 nights

    n/a

    Great location, loved that there were bikes we could use for free, and clean facilities with a friendly staff.

    Stayed in November 2023

  • Reviewed: 23 October 2023

    7.0
    Clean comfortable hotel
    • Leisure trip
    • Couple
    • Hotel Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Some staff on the front desk were rude and abrupt and not very welcoming.

    Lovely big rooms, great location for Waimea, island exploring and the beach. Yoga every morning was fab and the grab and go breakfast was very handy.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    Great place, beautiful view of the ocean for the sunrise.
    • Leisure trip
    • Couple
    • Hotel Ocean Front
    • Stayed 6 nights

    There was no closet in the room. The staff sometimes was not very friendly.

    We had a nice room on the 2 floor with an amazing view of the ocean. It was very useful to have in the reception a filter water machine + ice machine. Also there is a grab and go breakfast for free. Around the hotel there are nice restaurants and places to eat.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    If you’re looking for a budget friendly option with a great view this is a great option!
    • Leisure trip
    • Couple
    • Hotel Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    The rooms weren’t bad but more of a budget hotel, beds/pillows were ok.

    Overall beautiful ocean front location. Beds were decent, there was a restaurant on property. I would say good option for price and view!

    Stayed in October 2023

  • Reviewed: 14 October 2023

    9.0
    Great stay overall in a great hotel with minor points
    • Leisure trip
    • Couple
    • Hotel Ocean Front
    • Stayed 3 nights
    • Submitted via mobile

    The rooms could use a safe inside the room which would be a great addition and the personell could be a little bit more service minded in some cases when it comes to requests.

    Great hotel overall, good location, overall heat value for money. Definitely worth a visit when on Kauai.

    Stayed in September 2023

  • Reviewed: 11 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Hotel Ocean Front
    • Stayed 5 nights

    Its a little pricey

    Amazing View. Friendly staff.

    Stayed in September 2023

  • Reviewed: 7 October 2023

    8.0
    Great stay
    • Leisure trip
    • Couple
    • Hotel Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Prices in Kauai are much higher than the other islands. Roosters will wake you up in the morning. The “to go breakfast” that contains many individually wrapped items does not really align with a hotel claiming to be eco conscious.

    Location was great! Room was comfortable and clean. Great pool and loungers. Excellent location to watch the sunrise.

    Stayed in September 2023

  • Reviewed: 28 September 2023

    8.0
    Great ocean view
    • Leisure trip
    • Couple
    • Hotel Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    Some of the front desk staff were not very friendly. The pick-up breakfast was ok, but was everyday the same, and each single snack was individually wrapped in plastic which shouldn’t be happening anymore in 2023…

    The location is great, just next to the Ocean and close to some shopping center and restaurants. The room was very comfortable. We were initially disappointed to have a room on the ground floor due to the more limited ocean view but in the end appeared to be very practical to have a direct access to the garden, swimming pool and ocean. There are plenty of parking spots in front of the hotel. The free morning yoga class with ocean view is a great idea. The food and service at the restaurant was great!

    Stayed in September 2023

  • Reviewed: 22 September 2023

    9.0
    We enjoyed our one night there - slept well. Only wish I had borrowed one of their bikes and ridden the ocean side bike
    • Leisure trip
    • Couple
    • Hotel Ocean View
    • Stayed 1 night
    • Submitted via mobile

    I know I could have made coffee in my room, but it would have been nice to grab a cup in lobby to go along with my continental breakfast.

    Clean, quiet…. Good value for price. View of ocean from room and little patio

    Stayed in September 2023

  • Reviewed: 21 September 2023

    7.0
    Kauai is a beautiful place so it's hard to complain. I would describe the room as "adequate".
    • Leisure trip
    • Couple
    • Hotel Ocean Front
    • Stayed 6 nights

    Beds were small. Bathroom was small. Advertised as "newly renovated" but I don't think that's accurate.

    View from balcony was nice.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    9.0
    A nice place to stay on the island of Kauai
    • Leisure trip
    • Couple
    • Hotel Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Proximity to all the good supermarkets. Fairly comfortable room with good air conditioning.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Hotel Ocean Front
    • Stayed 9 nights
    • Submitted via mobile

    Location was great!

    Stayed in September 2023

  • Reviewed: 10 September 2023

    7.0
    Closer to a motel than a resort
    • Leisure trip
    • Couple
    • Hotel Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    It is a strange mix between a two-star motel and a four-star "resort"... it charges a resort fee, which gives access to morning yoga and a (very, very basic breakfast), but can't come up with wine glasses for the room, even upon request. It has a laudable policy against botteled water (make sure though, to fill up before 10pm, when the reception closes!), but then creates loads of plastic waste, from breakfast to toilet supplies.

    Directly on the waterfront. Good value for money. Comfortable beds and a super efficient and quiet a/c.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    8.0
    Stunning beachfront location at great value
    • Leisure trip
    • People with friends
    • Hotel Ocean Front
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great.

    Beautiful location. Great comfortable room. Good beds. Breakfast grab and go, nice pool.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    7.0
    Great location, but need to be more clear about the difference with ocean front vs ocean view.
    • Leisure trip
    • Couple
    • Hotel Ocean Front
    • Stayed 4 nights
    • Submitted via mobile

    I booked for an ocean front room, but i felt like it was more an “ocean view” since I was on the 3rd floor. If I knew that ocean front meant 3rd floor, I would have packed lighter instead of having to have to carry my luggages up the stairs since there aren’t any elevators. Breakfast was basic grabNgo cold food. Good if you’re always on the go, but wished they had other hot/warm options too. Also, didn’t have a laundry room, but found one near by.

    I like the location. It’s midway to the north shore and the harbor for napali coast. It’s close to a lot of places you might need. The bed was comfortable and big. The room had plenty of drawers for my things. I like the bike rental is accessible.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Hotel Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    No cleaning room service available. Small bathroom.

    Optimal location to travel the island north and south. The Iso offers for free bycicle and water bottles to refull. It‘s worth going to bycicle path along the sea - beautiful. Grab&Go breakfast snacks available and included - good idea as many people leave for day trips / hikes. The downside: only available as of 7am without flexibility to get some earlier. Nice pool area with beautiful view.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    Amazing views from this seaside hotel!
    • Leisure trip
    • Couple
    • Hotel Ocean Front
    • Stayed 3 nights
    • Submitted via mobile

    People who vacation come with the intention of spending money. Although the grab and go breakfast is better than nothing, the hotel is missing out on offering a hot breakfast for guests. Even for a fee, guests will pay for hot breakfast at the hotel they’re staying at, and hot coffee in the breakfast room. Also, being able to purchase a cocktail at the restaurant to enjoy the view should be offered, instead of going to the property next door.

    The location of the property was stellar, situated in a good location to access the north and south of the island, about 15 minutes from the airport. Our room was the room from the photo (125) and was as pictured. Steps from the water, and just to the south is an area to access the beach, although when the tide comes in, it’s virtually impossible to walk on. Lots of restaurants to choose from nearby and overall a great value hotel with stunning views of the ocean and catching the sunrise in the morning.

    Stayed in September 2023

Showing 76 – 100

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