5250 West Bradbury Street, Indianapolis, IN 46241, United States of America
#101 of 149 hotels in Indianapolis
Guests' ChoiceBased on 86 hotel reviews
7.0Cleanliness
7.7
Comfort
8.0
Location
7.7
Facilities
7.3
Staff
8.0
Value for money
7.5
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 12, 2024
Joseph
United States of AmericaThe water never ran that hot when I tried to shower, so it was maybe room temperature water at best.
Really spacious room, lots of amenities, and was perfect for my little stop in Indy.
Stayed in August 2024
Reviewed: January 7, 2024
Colleen
United States of AmericaHard water stains on all water fixtures, dishes & silverware, so I had to scrub everything in order to cook. The shower diverter was stuck due to the scale, so I couldn't take a shower in the first room. The washers and dryers were not online for the 2 weeks I was there, so I had to go to a laundromat.
Having a full separate bedroom with a door was nice and the bed was very comfortable. Suites were big, especially the bathroom. Staff was accommodating, especially when I had to move rooms.
Stayed in December 2023
Reviewed: November 15, 2023
Kelly
United States of AmericaWe had to ask for toilet paper but it was provided very quickly.
Loved the close proximity to Lucus Oil Stadium.
Stayed in November 2023
Reviewed: November 13, 2023
Campbell
United States of AmericaThe shower didn’t have hot water at times and the shower head settings were pretty intense. The room had a very pungent smell, but overall it was clean. The television didn’t connect to the cable with the provided remote so it took some effort to get the tv to work
Location was good and easy to access
Stayed in November 2023
Reviewed: October 20, 2023
Susan
United States of AmericaThis hotel was a cross between a hostel and an apartment. We had no housekeeping services whatsoever the entire time we were there (3 nights/4 days) and the trash we set outside our door stayed there until we left. We only saw housekeeping briefly - once when we got there and once when we were leaving. The room and hall had a funky odor - definitely in need of cleaning. The bathroom exhaust did not work and one of the hooks on the wall was almost completely ripped out. This was a "do it yourself" hotel. I had to go to the front desk for towels, sheets, blanket, hair dryer, soap, and toilet paper. And the only way to get "clean" linens (they were stained) was to exchange them at the front desk. The pool was out of service apparently. Either they have a hard time getting staff or no one really cares. Hotel and grounds were in desperate need of trash removal. Booking.com does not inform you of pet fees when booking.
We had a 1 bedroom suite which was basically clean and comfortable except had a weird smell. Full kitchen. Had a nice gym and appeared to have a large laundry room. The front desk people were pleasant but had absolutely no dress code.
Stayed in October 2023
Reviewed: October 2, 2023
Chrissie
United States of AmericaThe hotel was clean and nice. However they charge you an extra $100 not listed in their profile. They bounced my bank account
Stayed in October 2023
Reviewed: September 4, 2023
Nicole
USAThe hallways. The other guests. The empty cupboard.
The front desk staff.
Stayed in September 2023
Reviewed: June 7, 2023
Williams
United States of AmericaOur room had the cable box stripped and wire hanging out of the wall, and we had no remote. We did get a new room when I went down and asked about a remote. Hallways were dirty with lots of trash on carpet. The smell in the elevator was not pleasant, like a old moldy and musty smell. The pool was closed, and we were not informed of this before booking.
Bed was comfortable
Stayed in June 2023
Reviewed: March 16, 2023
Robert
United States of AmericaOther than our shower wasn't working, I can't complain, but they had it fixed super fast.
Loved how they had silverware and utensils in the kitchen.
Stayed in March 2023
Reviewed: November 13, 2022
Russell
United States of AmericaPool was closed. Cable TV wasn't working.
The staff and comfort of room
Stayed in November 2022
Reviewed: July 17, 2022
Basemore
United States of AmericaThe hallways were hot with a old scent, but overall it was clean
The room was very spacious
Stayed in July 2022
Reviewed: April 25, 2022
Stacy
United States of AmericaNot being to go thru lobby door after 12am
Loved the location
Stayed in April 2022
Reviewed: March 26, 2022
Cassandra
United States of AmericaWas not informed the pool was closed, found a weird bug in the bathroom
Nice large room with a good set up
Stayed in March 2022
Reviewed: July 23, 2024
Virginia
United States of AmericaNo hot water, the tv service box was hot and would not turn on. The drapes are on 18 inch tracks and can't be closed to block out the security lights shining in the window at night. The a/c unit worked but rattled terribly making it difficult to sleep.
The location was good
Stayed in July 2024
Reviewed: March 30, 2024
Maribel
United States of AmericaMy entire stay was pleasant
Stayed in March 2024
Reviewed: January 15, 2024
Kaylee
United States of AmericaMany things were bad about this stay. Let’s start with basics. When you are traveling, there are 2 basic things you need in a hotel. First, comfortable beds to sleep in and second is a good shower. Neither of those basics were met at this hotel. My son was using the pull out couch to sleep on, naturally he needed bedding for it. I went to the front desk to ask for bedding and was told they didn’t have anything!!!! What?!? He quite literally handed me 1 singular sheet for the bed and said that’s all he had. Wow. Also there was nearly no hot water. We had luke warm to COLD showers the entire weekend. When I asked about this the staff told me it’s probably because they were booked this weekend. Seriously? You can’t provide hot showers for your guests? On to the annoyances: * When I checked in the first thing I asked about was the pool. I was immediately told that the pool was down and wouldn’t be functional for months. Wouldn’t you warn your incoming guests of this??? My 8 year old daughter made the 5 hour trip because she was very excited to swim in the pool at the hotel. I wouldn’t have brought her for the weekend had I known this. She was so upset. * The key cards are a total joke!!!! A total of 3 separate times I had to reactivate my card to get into my room. I was constantly blamed by the staff saying I likely had my card too close to my phone. NO DIDN’T! I am very good about keeping them separate because this has happened to me before. The third time I had to reactivate it I finally got annoyed and told the gentleman at the desk that maybe they should invest in better cards and he had the nerve to tell me I should “wrap my card in foil”….. I honestly think I gave him a “wtf” face when he said that… I’m blown away. Maybe you should invest in a better solution, I’ve never had this many problems and I have been to a lot of hotels. * the kitchen is very poorly stocked. There was exactly 1 bowl, 3 small plates and 1 dinner plate. Almost no cups.
Not much positive to say, this was a terrible stay. I liked that there were 2 TVs in the room, that was nice. The full size fridge and kitchenette are nice to have.
Stayed in January 2024
Reviewed: January 1, 2024
Karinpe
United States of AmericaDishes where very dirty and not checked by housekeeping (got us fresh ones on frontdesk), dishwasher old and dirty, TV only worked one night, heater not working well, floors not vacuumed, pool in repair, only one elevator working....disappointing.
The staff was very friendly.
Stayed in December 2023
Reviewed: December 4, 2023
Brian
United States of AmericaNo breakfast
It was ok
Stayed in September 2023
Reviewed: November 18, 2023
Colin
United States of AmericaThe shower did not work. I had to take a bath the refrigerator sounded like a small freight train all night long.
There was no breakfast they did have coffee, but they had no cups
Stayed in November 2023
Reviewed: November 4, 2023
Wilson
United States of AmericaThe issues that kept popping up such as rooms not being cleaned, toilet not working, hot water not properly working, stains on laundry based items. The pool was also drained at the time and there were no breakfast options or even an easily accessible vending machine.
The quickness to respond to situations and handle them in a respectful manner.
Stayed in November 2023
Reviewed: October 24, 2023
David
United States of AmericaDirty sheets and towels. Noisy and didn’t feel good about staying there
Nothing except proximity to the airport
Stayed in October 2023
Reviewed: June 29, 2023
Dominique
United States of AmericaGood
Good
Stayed in June 2023
Reviewed: April 18, 2023
Larry
United States of AmericaThis hotel has maintenance and housekeeping issues. We spoke to the general manager (Derrick Seldon) who said we should request a full refund and that it was approved by him.
The bed was comfortable.
Stayed in April 2023
Reviewed: April 6, 2023
Elizabeth
CanadaThe fire alarm was going off uncontrollably, the bed sheets were not clean.
Stayed in April 2023
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