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  5. Reviews of Avatar Hotel Santa Clara, Tapestry Collection by Hilton

Reviews of Avatar Hotel Santa Clara, Tapestry Collection by Hilton 4 stars

4200 Great America Parkway , Santa Clara, CA 95054, United States

#18 of 28 hotels in Santa Clara

Guests' Choice

Review score

Based on 52 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 26 September 2024

    8.0
    Great stay at this charming, remodeled hotel with clean rooms, good wifi, big tv's, SUBX & a gym!!!
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    Nothing to complain about at this time.

    I had such a great stay at this cute little hotel! The building has an old-world charm, but the rooms are remodeled well, and I found it to be clean and comforatable. The WiFi was strong and reliable, which was a huge plus. The vibe of the place is fun and inviting, with a great mix of modern touches in a charming setting. The gym was well-equipped, and the cafe on-site was perfect for grabbing a bite or coffee in a cozy atmosphere. There's even a Starbucks attached for an extra caffeine boost! The staff was incredibly friendly and made me feel right at home. Overall, a lovely spot with great amenities—I’ll definitely be back!

    Stayed in August 2024

  • Reviewed: 24 August 2024

    9.0
    Great place, great location
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I forgot my charger for my phone.

    Everyone was friendly

    Stayed in August 2024

  • Reviewed: 19 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not enough usb ports only has one available port

    Clean near facilities

    Stayed in August 2024

  • Reviewed: 8 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Beds not comfortable.

    Clean and the staff is friendly

    Stayed in August 2024

  • Reviewed: 24 July 2024

    8.0
    Relaxed pool side east for SCU orientation weekend
    • Leisure trip
    • Solo traveller
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    Front desk staff needs refresher on customer service, all about ID and credit card not like welcome and happy to have you

    The pool and fire pit were very nice. Starbucks Nextdoor was convenient

    Stayed in July 2024

  • Reviewed: 19 May 2024

    9.0
    Great location, great vibes, and great staff!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Main elevator was a little weird, the door didn’t shut all the way once and we ended up getting off and using a different elevator instead.

    Loved the overall looks and the staff was super friendly!

    Stayed in May 2024

  • Reviewed: 12 January 2024

    7.0
    Levi's Stadium Short Stay Hotel
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Room was very small.

    Our bedroom was very small, we barely had any room to move in it. This is a motel that has been renovated, and it looks great. Beds were comfortable and we had everything needed for our stay; mini-fridge, hairdryer, iron board,... It is located 15' walking distance from the Levi's stadium, so very convenient when you go see a 49ers game.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Didn’t have microwave or free breakfast. If you plan to travel with family is not for you. It’s good only if you plan to stay to rest.

    I love how clean it was . Close to Great America. It’s perfect for 1 night. It’s perfect after a long drive and get back on the road this is for you. NO FREE BREAKFAST:(

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    Very pleasant stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Within walking distance to Levi stadium

    Stayed in December 2023

  • Reviewed: 30 December 2023

    9.0
    If you are going to the Levi Stadium or Great America Parkway, it’s a great option for a family.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Newly remodeled, beautifully painted and very clean. Overall nice staff.

    Stayed in December 2023

  • Reviewed: 13 December 2023

    8.0
    Great location. Layout of hotel made it feel a little different from normal.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights

    Shower room could have been cleaned more thoroughly each day. Confusion over breakfast being included in room rate. Some confusion over my bill at checkout.

    Bed made up each day. Room kept clean. Staff very friendly. Great location for my office.

    Stayed in December 2023

  • Reviewed: 24 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Excellent hotel. Clean, convenient for the 49er game!

    Stayed in August 2024

  • Reviewed: 1 August 2024

    10
    I like the location, nice and clean and all the personal is nice and make us feel like we were at home.
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    The location, clean,

    Stayed in July 2024

  • Reviewed: 10 June 2024

    5.0
    This is not a hotel but typical motel, description is missleading so dont get confused.
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Air-condition is old and loud - you cant set it to auto temp as it keeps on pumping. Its hard to sleep because how loud it is. The water temp (pool) is too low and its very cold. Food is mediocre. This is not a hotel but typical motel - should be cheaper and named properly.

    Staff is helpful and super positive.

    Stayed in June 2024

  • Reviewed: 23 May 2024

    2.0
    Untrained staff
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We waited over an hour for our room to be ready after the check-in time, and the staff had no system for checking in multiple people. Staff was not fully prepared for the crowd that was there. I would suggest a better way to handle these types of situations. We were not happy when we arrived and were lied to about how long it would take for them to have our room ready.

    Rooms were very clean and comfortable. The location was great.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    3.0
    Don't bother with the food in the restaurant off the lobby.
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night

    There was no plastic glass in the bathroom. I need one to use when I clean my teeth, I had to go get an extra coffee cup from the maid.

    Room was clean

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Staff

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Easy comfy stay
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds - Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    Parking fee. Why? It's a business park. So much space

    Cute stylish decor, easy access. Clean.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    #1 1st stay there a few weeks ago, was not charged for parking. This time, I was charged. It doesn't make sense. It is public parking, you don't need to stay there to park. I could have told them we ubered there and we wouldn't have been charged. Anyone can park there. No secured parking, so how can they charge? #2 shower door was almost impossible to slide. We told them, but they never came to fix #3. Free breakfast (through booking.com) was really not worth it. The staff was great. Very limited menu. But the staff was exceptional! Not their fault. #3. There was no lock on the bathroom door. Also, the automatic light in the bathroom was WAY too bright. Blinding, especially on visits in the night #4. Do not disturb sign is just a small magnet that doesn't stick to the door #5 for Booking.com, parking charges were not listed. It states, "Public parking, charges may apply." Should spell it out more. Also, at check-in, there was no mention of a charge for parking. Only found out at check out. Should clearly be in total price when booking. We won't be staying there again

    Clean comfortable rooms

    Stayed in April 2024

  • Reviewed: 20 March 2024

    10
    A wonderful stay the whole way through and wonderful staff who were always so kind and pleasant!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Honestly there was nothing we didn’t like

    We didnt get to try the breakfast but the location was so awesome, a perfect spot and we love the convenience of the Starbucks right there! Great food spot nearby too!

    Stayed in March 2024

  • Reviewed: 23 August 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 14 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 29 July 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 22 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

Showing 1 – 25

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