4200 Great America Parkway , Santa Clara, CA 95054, United States
#18 of 28 hotels in Santa Clara
Guests' ChoiceBased on 52 hotel reviews
8.4Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.6
Staff
8.9
Value for money
8.1
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 26 September 2024
Joseph
United StatesNothing to complain about at this time.
I had such a great stay at this cute little hotel! The building has an old-world charm, but the rooms are remodeled well, and I found it to be clean and comforatable. The WiFi was strong and reliable, which was a huge plus. The vibe of the place is fun and inviting, with a great mix of modern touches in a charming setting. The gym was well-equipped, and the cafe on-site was perfect for grabbing a bite or coffee in a cozy atmosphere. There's even a Starbucks attached for an extra caffeine boost! The staff was incredibly friendly and made me feel right at home. Overall, a lovely spot with great amenities—I’ll definitely be back!
Stayed in August 2024
Reviewed: 24 August 2024
Stacy
United StatesI forgot my charger for my phone.
Everyone was friendly
Stayed in August 2024
Reviewed: 19 August 2024
Hellie
AustraliaNot enough usb ports only has one available port
Clean near facilities
Stayed in August 2024
Reviewed: 8 August 2024
Alicia
United StatesBeds not comfortable.
Clean and the staff is friendly
Stayed in August 2024
Reviewed: 24 July 2024
Schaefer
United StatesFront desk staff needs refresher on customer service, all about ID and credit card not like welcome and happy to have you
The pool and fire pit were very nice. Starbucks Nextdoor was convenient
Stayed in July 2024
Reviewed: 19 May 2024
Sofie
United StatesMain elevator was a little weird, the door didn’t shut all the way once and we ended up getting off and using a different elevator instead.
Loved the overall looks and the staff was super friendly!
Stayed in May 2024
Reviewed: 12 January 2024
T
United StatesRoom was very small.
Our bedroom was very small, we barely had any room to move in it. This is a motel that has been renovated, and it looks great. Beds were comfortable and we had everything needed for our stay; mini-fridge, hairdryer, iron board,... It is located 15' walking distance from the Levi's stadium, so very convenient when you go see a 49ers game.
Stayed in January 2024
Reviewed: 7 January 2024
Oliverio
United StatesDidn’t have microwave or free breakfast. If you plan to travel with family is not for you. It’s good only if you plan to stay to rest.
I love how clean it was . Close to Great America. It’s perfect for 1 night. It’s perfect after a long drive and get back on the road this is for you. NO FREE BREAKFAST:(
Stayed in January 2024
Reviewed: 7 January 2024
Nancy
United StatesWithin walking distance to Levi stadium
Stayed in December 2023
Reviewed: 30 December 2023
Casagran
United StatesNewly remodeled, beautifully painted and very clean. Overall nice staff.
Stayed in December 2023
Reviewed: 13 December 2023
Cormack
United KingdomShower room could have been cleaned more thoroughly each day. Confusion over breakfast being included in room rate. Some confusion over my bill at checkout.
Bed made up each day. Room kept clean. Staff very friendly. Great location for my office.
Stayed in December 2023
Reviewed: 24 August 2024
Kimberly
United StatesExcellent hotel. Clean, convenient for the 49er game!
Stayed in August 2024
Reviewed: 1 August 2024
Baleriano
United StatesThe location, clean,
Stayed in July 2024
Reviewed: 10 June 2024
Tomasz
PolandAir-condition is old and loud - you cant set it to auto temp as it keeps on pumping. Its hard to sleep because how loud it is. The water temp (pool) is too low and its very cold. Food is mediocre. This is not a hotel but typical motel - should be cheaper and named properly.
Staff is helpful and super positive.
Stayed in June 2024
Reviewed: 23 May 2024
Crystal
United StatesWe waited over an hour for our room to be ready after the check-in time, and the staff had no system for checking in multiple people. Staff was not fully prepared for the crowd that was there. I would suggest a better way to handle these types of situations. We were not happy when we arrived and were lied to about how long it would take for them to have our room ready.
Rooms were very clean and comfortable. The location was great.
Stayed in May 2024
Reviewed: 23 April 2024
Christopher
United StatesThere was no plastic glass in the bathroom. I need one to use when I clean my teeth, I had to go get an extra coffee cup from the maid.
Room was clean
Stayed in April 2024
Reviewed: 22 April 2024
Sharon
United StatesStaff
Stayed in April 2024
Reviewed: 20 April 2024
Gabi
United StatesParking fee. Why? It's a business park. So much space
Cute stylish decor, easy access. Clean.
Stayed in April 2024
Reviewed: 18 April 2024
Cabinguy
United States#1 1st stay there a few weeks ago, was not charged for parking. This time, I was charged. It doesn't make sense. It is public parking, you don't need to stay there to park. I could have told them we ubered there and we wouldn't have been charged. Anyone can park there. No secured parking, so how can they charge? #2 shower door was almost impossible to slide. We told them, but they never came to fix #3. Free breakfast (through booking.com) was really not worth it. The staff was great. Very limited menu. But the staff was exceptional! Not their fault. #3. There was no lock on the bathroom door. Also, the automatic light in the bathroom was WAY too bright. Blinding, especially on visits in the night #4. Do not disturb sign is just a small magnet that doesn't stick to the door #5 for Booking.com, parking charges were not listed. It states, "Public parking, charges may apply." Should spell it out more. Also, at check-in, there was no mention of a charge for parking. Only found out at check out. Should clearly be in total price when booking. We won't be staying there again
Clean comfortable rooms
Stayed in April 2024
Reviewed: 20 March 2024
Jason
United StatesHonestly there was nothing we didn’t like
We didnt get to try the breakfast but the location was so awesome, a perfect spot and we love the convenience of the Starbucks right there! Great food spot nearby too!
Stayed in March 2024
Reviewed: 23 August 2024
Sandra
United StatesThere are no comments available for this review
Stayed in August 2024
Reviewed: 14 August 2024
Chris
IrelandThere are no comments available for this review
Stayed in July 2024
Reviewed: 29 July 2024
Chelsea
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 22 July 2024
Vicki
United StatesThere are no comments available for this review
Stayed in July 2024
Showing 1 – 25
Puerto del Carmen, Spain
Chorley, UK
Mirabeau, France
San Carlos de Bariloche, Argentina
Brussels, Belgium
Murmansk, Russia
Phalodi, India
Merimbula, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content