3600 El Camino Real, Atascadero, CA 93422, United States
Based on 204 hotel reviews
6.1Cleanliness
7.3
Comfort
7.1
Location
7.1
Facilities
6.4
Staff
7.6
Value for money
6.2
Free WiFi
6.6
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End of dialog contentReviewed: 27 January 2024
Hampton
United StatesThere was a smell of cannabis in the hallways.
The hotel was very quiet. Lots of parking.
Stayed in December 2023
Reviewed: 14 January 2024
Lela
United StatesDidn't like that the toilet leaked and no premium channels like HBO or MAX
Didn't get breakfast
Stayed in January 2024
Reviewed: 27 November 2023
Laurie
United StatesFalse advertisement. It’s not a best western as shown in the photos. It says there’s no guest parking and we had to upgrade to get a private bathroom. In reality, the bathrooms are all private so I don’t understand why the app offered the upgrade. Our room was non-smoking but smelled like cigar smoke. The shower handles were extremely hard to pull out and the exterior looks very run down.
It was in the vicinity I was visiting.
Stayed in November 2023
Reviewed: 27 November 2023
Donna
United StatesThe green pool outside our window. It looked like they were in the middle of re model.
Rates were reasonable
Stayed in October 2023
Reviewed: 25 November 2023
Steve
United StatesThe shower head was spraying water all over the place, couldn't take a shower without getting your hair wet, left a puddle on the bathroom floor!
Stayed in November 2023
Reviewed: 8 November 2023
Michelle
United StatesNo coffee in the room, we have stayed here many times and loved it, but the no coffee in room will me think twice about staying
Convenience
Stayed in November 2023
Reviewed: 6 November 2023
Rolando
United StatesNo breakfast
Stayed in November 2023
Reviewed: 5 November 2023
Paige
United StatesNo coffee in room. Grounds un maintained. Pool dirty. Not even attractive to sit outside. It was beautiful weather but nt inviting to sit outside. I know they are going thru ownership change but I thought I was staying at a BW facility based on website, but was not.
Friendly staff. Room clean.
Stayed in October 2023
Reviewed: 26 October 2023
Sherry
United Statesmattresses were saggy, pool looked like a swamp, noisy neighbors.
Access to a separate full-size gym, but it didn't open until 8 am.
Stayed in October 2023
Reviewed: 23 October 2023
Kimberly
United StatesShower pressure would go high and then really low when we showered. It made it really hard especially when trying to rinse shampoo out of your hair. Also the pool was green and very unkept around it. Unpleasant when you look out your room window. Although I appreciate the lovely coffee and tea set up, it would be nice to get up and have coffee in my room as mostly all hotels I have stayed at.
It was very clean. Really loves that. Especially with the property being older. The staff was very nice.
Stayed in October 2023
Reviewed: 23 October 2023
Tvrdisic
United Statesthe pool was dirty and disgusting to see and we could not use it.
The location.
Stayed in October 2023
Reviewed: 28 September 2023
Kevin
United StatesCourtesy Coffee off to the side in the Lobby, with no mention at check in.
Original booking listed breakfast was included. I received clarification via phone during my phone pre check in that breakfast was not included.
Stayed in September 2023
Reviewed: 25 September 2023
Kathleen
United StatesThe pool was out of service, the sliding door wouldn’t lock but there was a stick to make sure it didn’t open. There wasn’t coffee in the room. No breakfast or danishes provided. For the price we paid I feel the pool and other things I mentioned should be provided.
Location was good because we were there for a wedding that was 2 miles from venue. Staff was very nice and helpful
Stayed in September 2023
Reviewed: 18 September 2023
Sarena
United StatesThe seasonal pool that I assumed would be open in September, clearly wasn’t even open at all this summer. It was absolutely nasty with algae. The pool was a big part of why I booked there. If I had just missed it’s open season, that’s one thing. Obviously that pool hasn’t been open for a very long time, so just advertise that it’s closed. I don’t remember if they advertised breakfast, but there wasn’t any. That could be my mistake? The shower took so long to get hot that I gave up and got in a cold shower thinking it wasn’t ever going to get hot. It did, but it took well over 5 minutes. That happened in 2 of our 4 rooms. The key cards were difficult. We all had trouble, even after getting new keys and the trouble was with all doors.
The room was clean, the beds were comfortable. The front desk staff was kind and accommodating. The location worked well for us. Near stores and restaurants.
Stayed in September 2023
Reviewed: 4 September 2023
Ryan
United StatesJust needs some love in all areas.
Clean and quiet. Great location
Stayed in September 2023
Reviewed: 24 August 2023
Diana
United KingdomShower barely works and sprays out of the tub, even after asked them to fix it, no breakfast included even though it says breakfast is served 6-9am, AC very loud
Good location, quiet property, secure facilities (need key card to enter whole building), abundant parking, AC works well
Stayed in August 2023
Reviewed: 22 August 2023
Scott
United StatesThe court yard i paid 10 extra for a court yard view just died grass and weeds
There Not serving breakfast at this time
Stayed in August 2023
Reviewed: 14 August 2023
Marsha
United StatesThe bed was creaky. The pillows were lumpy. The towels were rough. The toilet seat was loose. I did tell the staff when we checked out. There was confusion regarding this motel being part of Best Western. The Best Western sign was out front but I was told they were not part of Best Western. One reason I chose this location is because I trust Best Western facilities and services.
The facility was clean. The staff very pleasant.
Stayed in August 2023
Reviewed: 14 August 2023
Gloria
United StatesIt looked like this property was undergoing some sort of transition as the sign on the road needs to be replaced, some of the landscaping was in need of attention, and the lobby seemed to be under construction. There was a strong smell of disinfectant or cleaner in the hallway that was very offputting but we got used to it.
It was decently priced for the area, centrally located to our activities, the front desk staff was professional, the room was large, clean, quiet, and had everything we needed.
Stayed in July 2023
Reviewed: 1 August 2023
Edward
United StatesThe website did not inform guests that jacuzzi and continental breakfast not available. Apparently Colony Inn is preparing for an upgrade.
There was no breakfast provided. not even coffee.
Stayed in July 2023
Reviewed: 31 July 2023
Carlos
United StatesBreakfast
No breakfast available but in the past there was a breakfast
Stayed in July 2023
Reviewed: 19 July 2023
Gail
United StatesNo breakfast available. Facility and landscaping a bit rundown & tired looking. We had to wait to check in for more than 10 minutes as no one at desk. Sign said “ back in 5 minutes.”
Stayed in July 2023
Reviewed: 14 July 2023
Byron
United StatesThe bed was super thin when you laid on it you could feel the support slates underneath. Also on our last night there they were doing construction in a room on the same corridor a couple rooms down that started at 7am. I could have looked past this but there was no warning or notification from staff that this was going to happen kind of ruined the last morning I was hoping to sleep in before getting on the road to go home.
Easy access to the freeway and breweries.
Stayed in June 2023
Reviewed: 2 July 2023
Lauren
United StatesTowels were tiny and shower curtain did not hold the water in. The hotel was nice but had an old odor.
The breakfast was not offered during my stay. It was comfortable and clean. The staff was very friendly.
Stayed in July 2023
Reviewed: 14 June 2023
Donald
United Stateslocation is about 3 miles from town. Very quite and off the beaten path for traffic and noise.
Stayed in June 2023
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