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Reviews of Ashland Hills Hotel & Suites 3 stars

2525 Ashland Street, Ashland, OR 97520, United States

#14 of 34 hotels in Ashland

Guests' Choice

Review score

Based on 447 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 28 September 2024

    9.0
    We are repeat customers who have not been disappointed and will definitely stay there again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    We knew the hotel was just off of exit 14/highway 5 nestled next door to other hotels gas stations but did not mind because it's only 5 minutes away from downtown

    The facilities have a high end mid century modern "frank lloyd wright look. The facilities probably stretch across a few acres and zones were you can park outside your room but the layout does not bull doze the eyes and feels more like a large resort. I think all the branches of the hotels are no more than 3 stories tall but looks like a 2 story resort - not clustered together too tightly like other facilities. It's a well attended older property with wide hallways and lots of light. Your ekey is required to step into the building even before you get to your room. The place feels very secure. Outside there are tennis courts/out door pool/doggie park area. And a small playground for kids is available. Inside there is a gym/weight room. There are conference rooms, limited hour restaurant offering continental (menus that are common items "e.g. burgers/fries, salads, etc.) a coffee/pastry shop (good coffee/coffee options and a well attended breakfast bar area. We are repeat customers who have stayed in most of the downtown Ashland hotels and felt this one checks off 90% of our needs though its on skirts of Ashland (e.g. couple of miles from downtown) because of the accommodations/service. It's only about a 5 minute drive to downtown Ashland. There is a great Mexican restaurant nearby (walking distance). Lastly if you like to stretch the legs you can walk around the complex. There are also charging stations as well.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    charge for a late check out

    it was clean

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Too long a walk to room

    Location. Price

    Stayed in September 2024

  • Reviewed: 20 September 2024

    9.0
    Ashland Hills offers high comfort at a great value.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    In the bathroom, there was no fan so lots of condensation on floor and vanity after showers and the mirror would not clear in a timely manner. There were also not enough towel racks or hooks for clothes in the bathroom. The fridge is too small as well.

    Spacious room, *very* comfortable bed & pillows, staff was gracious. The Luna Cafe served awesome food and wait staff was friendly and accomodating. Overall, an excellent experience. We'll be back!

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Convenient
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    Strange noise from refrigerator (?) all night

    Very clean and comfortable. Nice room and bed.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Nice quiet place
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Menu

    Pool jacuzzi

    Stayed in September 2024

  • Reviewed: 13 September 2024

    9.0
    Good except for the shower.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The fixture to turn on the shower was loose. It was barely functional. Needs repair.

    Friendly staff. Nice breakfast. Fitness room worked for our needs.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    8.0
    I will consider this property when I’m in the area again
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I enjoyed the property, but my room location was across from the laundry, and it was rather noisy

    The property was beautiful and well-maintained

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Location was not close to town.

    Not modern but clean, large room. Comfortable bed and quiet. Good continental breakfast. Overall good value.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    7.0
    Overall good.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    Breakfast options were limited and not enough variety.

    room was comfortable and big. Pool was well maintained.

    Stayed in August 2024

  • Reviewed: 5 September 2024

    9.0
    Wonderful lodging disappointing morning coffee!!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    I wake up wanting a good coffee more than breakfast!!!The coffee was not good at all—why do hotels, who offer a decent breakfast , offer horrible weak coffee? In Europe this summer, we found that every hotel that offers breakfast has a coffee machine w options!!! That is just as important as the meal!!!

    Mostly everything—abreath of fresh air

    Stayed in September 2024

  • Reviewed: 3 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Very minor things, lacking shower toiletries. Carpet was a bit rough

    Great location. Resturant/Market on site. Large grounds and pet friendly. Excellent value

    Stayed in September 2024

  • Reviewed: 2 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    the breakfast could be betterd

    We liked our room by the pool, it's close to downtown.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    8.0
    We had a very pleasant stay here and will consider them again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    Trip would have been excellent were it not for the lack of wifi. When we arrived (3:00pm) unable to connect. Next morning, unable to connect. Later that afternoon, same story. The hotel was not overbooked, or very busy at all. But … big blocks of no wifi for email and messages. Otherwise I would rate it excellent!

    Very comfortable bed. We were right by the pool and the spa was Great.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    9.0
    Very good value for the money. Friendly staff. Comfortabl bed.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    It's a little dated. Suggest to remodel bathroom.

    Great location, right off I-5. Very comfortable bed. Very clean room.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    8.0
    I enjoyed my stay. The long hallways were a little confusing.
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The side of my bed was too soft so I had to go towards the other side. Sciatica was triggered.

    Clean and friendly staff

    Stayed in August 2024

  • Reviewed: 20 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night

    Restaurant options..

    Stayed in August 2024

  • Reviewed: 20 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Although staff is friendly, they seemed stressed.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    9.0
    Comfortable, cool, relaxing and enjoyable place to stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Cool mid century vibes though modernised, great pool, great dining at Luna, laundry facilities, gardens, tennis courts.

    Stayed in July 2024

  • Reviewed: 17 August 2024

    9.0
    perfect getaway for Eleanor and I - was able to borrow a cruiser bike and get into downtown
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    loved the pet friendliness

    Stayed in August 2024

  • Reviewed: 16 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Some areas were a bit tired, but it was clean and the staff were great - much more important.

    Nice mid century vibe to it

    Stayed in August 2024

  • Reviewed: 15 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Right off the freeway, close to restaurants and downtown area. My room was clean and comfy, I requested a bottom floor room and was easily accommodated. The restaurant wasn't what I expected, walk up counter rather than "dining" and no table service, but but the food was good. The staff were friendly and helpful. Over all, I would stay again and recommend this place for a nice stay.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    9.0
    Very nice hotel.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The staff at the reception could be more pleasant.

    The grounds are really nice. The lobby, caffe and restaurant are beautifully renovated. Overall very nice hotel, well kept. Liked all the seating options outside of the hotel. Beautiful views. Room was very spacious and comfortable. The bathroom could use some tlc, but it was big and spotless. The pool is nice and big. The hotel and grounds are very clean.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    7.0
    We have stayed here before. It is a nice place; a couple tweaks would be nice
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi repeatedly dropped and coverage was poor. Cafe food was decent but very overpriced desk staff was very nice; restaurant staff more interested in talking to one another than assisting customers

    Good location. Comfortable roomy room, comfortable bed, decent breakfast

    Stayed in August 2024

Showing 1 – 25

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