None of the gym equipment was usable

Clean and comfortable. Very spacious bedroom The Thai massage was excellent

Stayed in August 2024

The hotel could have been located more closely to Lake Victoria. Since we left very early in the morning for our flight, we would have appreciated some kind of breakfast package to go.

Very clean and beautiful room and facilities. Very friendly and helpful staff! Nice pool!

Stayed in July 2024

The only negative is the location. It's far from Entebbe town and so if you want to do anything and you don't have a car, you need to book one which is quite expensive and prohibitive.

The Entebbe Palm is a little gem. The compound is well kept with a tiny pool and a restaurant that serves Thai food. The rooms are clean and spacious. The staff are extremely helpful and really make the expectations of staying there feel effortless.

Stayed in July 2024

Nothing

Wonderful staff, nice bar, restaurant serves thai food, great thai massages available. Close to airport.

Stayed in May 2024

Nothing

Big and comfortable rooms and beds but what made it exceptional was the help from Joseph in recovering my luggage from the airline. He is a superstar!

Stayed in June 2024

Staff is sometimes very shy. We had to ask to clean the pool, so our kids could swim. But after we asked they kept it very well.

The hotel has a lovely garden with lots of birds and tropical plants. It is situated in a quiet neighborhood in Entebbe. Staff is very helpful. Breakfast is a la carte. Rooms were very clean. Towels available at the pool.

Stayed in May 2024

The lack of spirit choice at the bar , wine very expensive . No atmosphere

Friendly staff , breakfast was good .

Stayed in March 2024

Price of food and lack of food/drink options

Clean room and friendly staff

Stayed in March 2024

While we were driving in the dark, my taxi had a hard time finding the hotel so i would recommend requesting a shuttle ahead of time.

I arrived very late at night. The hotel was very close to the airport and the staff was available to give me a key.

Stayed in February 2024

The pool was smaller than in pictures and wather wasent clean

Food is great

Stayed in February 2024

We had to ask for the room to be cleaned. Facilities and room not the best of standards. Could do with updating.

The staff were absolutely amazing. Couldn’t do enough for us. Thai food at the restaurant was also amazing.

Stayed in January 2024

This is definately more like a 2.5* to 3* and not more. Very basic and I would say very pricy for what they offer.

Friendly staff. Location was good with easy access to shopping malls and the airport.

Stayed in December 2023

The WIFI can be improved.

Excellent breakfast and wonderful staff!! Huge thanks especially to the front desk receptionist Joseph. I also enjoyed the pool area and great food, room service included :)

Stayed in December 2023

The breakfast is sometimes a little bit sparse.

This is the third time we stay at Entebbe Palm Hotel, obviously it means we are very happy with it. The hotel is strategically located in Entebbe, the family room is perfect for our small family and very reasonably priced, the beautiful garden has a really nice atmosphere and the food, especially the Thai dishes, never lets you down. The massage service is the icing on the cake. We will definitely visit again as this is a perfect little weekend getaway place from Kampala.

Stayed in November 2023

garden, 2 big beds, we came around 5a.m. and they welcomed us nicely, even when we did not have breakfast that first morning they let us have it.

Stayed in November 2023

The Breakfast was reasonable The rooms were wonderful would have been nice to have a comfortable chair. Hotel was very clean and comfortable and staff were great

Stayed in October 2023

Service staff in the restaurant not really pro-active. I wish people got good training, which would complete the whole experience and make it outstanding.

Good breakfast, nice rooms.

Stayed in October 2023

Pool smaller than the pictures suggest

The staff were really lovely

Stayed in September 2023

Is more of a place men come to stay for work so would say its an accommodation for companies, for there employees to stay when in uganda,

Food 2 stars menu poor ,over priced ,its not a hotel its a lodge so over priced for a lodge is not a 4 star more like 3 ,rooms cosy and big windows don't open ,

Stayed in September 2023

Misleading room description. We have chosen a room with "a terrace with garden views" and "pool view". There was no terrace at all ( "sorry, rooms with terrace are not available anymore") and the "view" was to the parking lot, while we had to round the building and cross a courtyard to get to the pool. No cleaning/refreshing in the room during our stay of 2 nights. Value for the money was still ok, but not what we expected when doing the booking.

Good location and very supportive personnel, at the reception and at the restaurant. Spacious rooms.

Stayed in September 2023

Staff was extremely helpful and friendly. Spacious rooms, peaceful garden.

Stayed in August 2023

Room had no view and had to come out of room for pool view.

Staff are friendly and helpful. Rooms have TV and A/C works. Room was clean enough. Food was good also.

Stayed in August 2023

Staff serving could be courteous. The food took long time coming. There was never any explanation.... maybe there was a language barrier. I am vegetarian and asked for fried tomatoes & toast. She brought 1 slice of tomato!! Compare that with people scoffing sausages and bacon!!! My husband got the smallest portion of baked beans!

Planting around the hotel.

Stayed in August 2023

Sometimes I could smoke at the bar, sometimes not...the rules changed from time to time.

The bar, the pool

Stayed in August 2023