Урочище Вишни 162-А, с. Поляница, Bukovel, 78593, Ukraine
#15 of 157 hotels in Bukovel
Guests' ChoiceBased on 100 hotel reviews
9.4Cleanliness
9.5
Comfort
9.6
Location
9.5
Facilities
9.5
Staff
9.5
Value for money
9.2
Free WiFi
9.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 March 2024
Mykyta
UkraineEverithing is fine here: client service, breackfest, cleaness, SPA, skiroom, location, view, design, welcome drinks
Stayed in March 2024
Reviewed: 6 January 2024
Ларченко
UkraineIt was very noisy. There were many children who cried in the hallway and I was without sleeping every morning.Also very noisy was in the Spa area, children constantly spray water and do not allow to enjoy the rest
It was amazing. Good design, good style, new hotel and wonderful SPA
Stayed in January 2024
Reviewed: 1 January 2024
Viktoriia
UkraineIt was too hot in the room, we tried to decrease the temperature on the AC control but it would not go down below 26 degrees which is not a comfortable temperature to live and sleep in. The smell in the bathroom was not so pleasant.
Nice and tasty breakfast choices, comfy bed and attentive staff, the receptionist even offered to help park the car for other guests. The location is ok, the hotel has its own dedicated spot in the Bukovel parking lot across the road. Didn’t have time to use the spa unfortunately.
Stayed in December 2023
Reviewed: 29 December 2023
Roman
Ukrainevery convenient location and services, shops, parking, very client friendly
Stayed in December 2023
Reviewed: 19 July 2023
Valerii
UkraineGood center location hotel with friendly staff, tasty kitchen, and good SPA
Stayed in June 2023
Reviewed: 26 June 2023
Volodymyr
UkraineAvoid side-facing rooms - there’s a children entertainment center with loud music and lots of children’s scream and noise
Nice and clean facilities with great access to Bukovel resort.
Stayed in June 2023
Reviewed: 13 June 2023
Mariana
UkraineThe hotel offers a lot excellent amenities, including a refreshing pool and a fantastic restaurant. I highly recommend this hotel to anyone seeking a wonderful place to stay. The manager promptly resolved any issues I encountered. I, my spouse, and friends stayed in this hotel a few times during the last three years, and everything was fine. At least it was a good place for that price.
Stayed in April 2023
Reviewed: 1 May 2023
Sergiy
Ukrainelocation, facilities
Stayed in May 2023
Reviewed: 1 May 2023
Kyrylo
UkraineComfort location, free parking, perfect breakfast and good spa
Stayed in April 2023
Reviewed: 18 April 2023
Khrystyna
UkraineGreat hotel, helpful staff, nice location. Definitely meets our expectations. Wow service approach:)
Stayed in April 2023
Reviewed: 15 April 2023
Dmytro
UkraineLate sauna start time (afternoon). // 1 Negative experience happened even though this was not the first time in the hotel. Everything was fine, but an issue happened I'd like to highlight. One day we swapped the room and asked reception to move our bags when the room was ready. Unfortunately, I left EarPods in the pocket of my bathrobe. When I notified reception about the issue, he told me that the maid didn't find anything and the bathrobes were moved to the cleaning service. I tracked the device in the FindMy app, and it was in a hotel at 8 pm and the next day 20 min walk from it. 2 hotel workers tried to help me and go to that location to identify the device, but EarPods were not found. So to summarize all of the above: Many thanks to the hotel workers who tried to help me. It's precious. Also, despite the fact that I understand this is a personal mistake but I think it's a risk for the hotel. And if this is a mistake of a cleaning service, then the hotel should change it. After two happy days in a hotel, my girlfriend and I have a negative experience.
Good breakfast, location & service.
Stayed in April 2023
Reviewed: 9 April 2023
Nazariy
Ukrainespa seemed a little small for guests shower box in my room leaked a little
location is awesome, staff is 10/10, my stay was great, breakfast was nice, and the restaurant itself had a big menu and delicious meals
Stayed in April 2023
Reviewed: 8 March 2023
Serhiy
UkraineI would have liked to have an extra blanket.
The hotel is brand new - just about 2 years old. So everything is modern and new there. The staff was exceptionally hospitable and polite. The included breakfast had lots of dishes. The location of the hotel is just beside the skilift number 1 - very convenient! The hotel has free pool with quite warm water plus sauna and roman bath. And they let us check in 2 hours earlier and check out 2 hours later - for free!
Stayed in March 2023
Reviewed: 2 October 2022
Ivan
UkraineSPA was a little bit crowdy and the "jacuzzi" is just a bench in the barrel filled with water
Stayed in September 2022
Reviewed: 6 September 2022
Stanislav
UkraineJacuzzi is SPA is very old and absolutely useless. Breakfast is just OK when coffee is undrinkable, I bet you would expect a good coffee in the morning. Restaurant food is below average.
Great location and parking across the street, staff is helpful, new and clean premises. Junior Suite location is superb, balcony takes you to big veranda that's connected with SPA.
Stayed in August 2022
Reviewed: 28 August 2022
Anastasiia
Ukraine-
We just enjoyed the time in the Ribas hotel.Breakfast was great, spa - excellent, everything is near the hotel. The staff is very attentive and polite. We would be happy to come again to this hotel. Recommend
Stayed in August 2022
Reviewed: 2 August 2022
Andriy
UkraineNothing, all was amazing!
This is a fantastic hotel in the heart of Bukovel. The hotel itself is great, new, and stylish. The food and breakfasts are tasty. The location is just perfect — 2-3 minutes to the shops, restaurants (like Hrybova Hata), 1st slope for skiing. We were checking out early (6AM), and the staff even packed food boxes for us so that we could have breakfast later. They are so nice 😊
Stayed in August 2022
Reviewed: 1 August 2022
Liubov
UkraineThe territory is small. I would love to have a nice backyard. And a children's playground. And the view from one window wasn't nice. Overlooking the other hotel.
The service first. It was exceptional. I have never had such a service experience before. The cleaning would come every day.The design is so up to date and convenient. The stuff is sincerely friendly and helpful. The breakfasts were varied and good quality. Different types of fruit, pastry, protein, vegetables. Everything was fresh and delicious. The Spa was clean, not crowded and beautifully designed. You could see the fur-trees from jacuzzi. It felt amazing.
Stayed in July 2022
Reviewed: 29 January 2022
Jose
United Statesgreat location
Stayed in January 2022
Reviewed: 3 January 2022
Nazish
United Arab Emiratesno parking on the hotel premises
it was centrally located
Stayed in December 2021
Reviewed: 5 December 2021
Andrii
UkraineMinor things: enhance restaurant quality, monitor fresh towels availability in SPA
Great stay in this hotel, nothing to add much really. Parking on P1 in front of the hotel is great. Digital clean and new rooms, spacious balcony, different areas to relax or work. Own restaurant is a little pricy vs food taste, small variety of cocktails, although very good breakfast. Overall excited that we’ve stayed in this hotel, definitely better than some of the advertised hotels by bloggers in this area. Certainly would recommend you to stay here
Stayed in November 2021
Reviewed: 22 November 2021
Daria
UkraineAmazing hotel with quite a big SPA inside. We loved everything during our stay! Perfect breakfast, beautiful and great service! Thank you all! And it was a pleasure to get a little present at the end of our stay :)
Stayed in November 2021
Reviewed: 24 October 2021
Anzhela
United KingdomSpa! Jacuzzi was not working at all but the staff promised it would be repaired soon
Decorated to a high standard hotel, good location, delicious breakfast
Stayed in October 2021
Reviewed: 25 September 2021
Ahmed
Saudi ArabiaAll good
Cleanes
Stayed in September 2021
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content