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  5. Reviews of Gostiny Dvor Hotel

Reviews of Gostiny Dvor Hotel 4 stars

Rimarskaya Str.28, Kharkiv, 61057, Ukraine

Review score

Based on 36 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 13 February 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Perfect location. Tasty food. Clean rooms, nice and helpful personal. The best place to stay in Kharkiv.

    Stayed in February 2022

  • Reviewed: 2 February 2022

    9.0
    Luxury in the middle of Kharkiv
    • Business trip
    • Group
    • Junior Suite
    • Stayed 1 night

    If I'm not wrong the minibar was empty. A small problem as there are facilities nearby, but a hotel with such a pose might consider giving a full service.

    One wouldn't even imagine to find such luxurious looking rooms inside a yard. The staff is very helpful and one feels like treated really well. The location next to Dolhinarium and many bars is what one might only wish for.

    Stayed in January 2022

  • Reviewed: 26 January 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No tub

    Food

    Stayed in January 2022

  • Reviewed: 13 January 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I chose this hotel also expecting by photos that a piano was available to be played but in the end we discovered that it was closed. I would has liked to play some music for my girlfriend, but it's ok! Maybe next time )))

    Everything perfect! Staff has been very kind and the room very clean with a perfect temperature inside! Breakfast was very tasty perfectly served by professional and gentle operators. Hotel's position wonderful to visit Kharkiv only by feet!

    Stayed in January 2022

  • Reviewed: 13 December 2021

    10
    A great place to stay for a city visit or a business trip
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    A little awkward shape of the room I was in, although that was not really a problem, more of a peculiarity.

    Best possible downtown location and great service. Lots of places to visit around, multiple restaurants, cafes, services available within a walking distance. Unique historical feel of the hotel. The restaurant at the hotel is outstanding. Special thanks to the staff at the reception!

    Stayed in December 2021

  • Reviewed: 24 November 2021

    10
    Best choice in Kharkiv
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    This was again highlight of my stay in Ukraine. I definitely recommend this hotel! The rooms are well equipped and very stylish. There is all you need and you will feel there pretty great. In addition, the breakfasts are there also exquisite.

    Stayed in November 2021

  • Reviewed: 4 November 2021

    9.0
    Excellent place, very good facilities, exceptional team!
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 3 nights

    It was our real pleasure to spend 3 days on business in Kharkiv and to stay at this hotel. The location is superb, rooms are not big but cozy enough. The team and the service is the main reason why we will come back again! Our special thanks to pani Tetyana for the packed breakfast for our early morning trip. We were touched!

    Stayed in November 2021

  • Reviewed: 14 October 2021

    10
    Exceptional
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 3 nights

    It would be perfect if you have coffee/tea set in the room

    Girls at reception/front desk - extremely helpful and nice. Perfect attitude. Comfortable big rooms. Very clean. Complimentary water. Breakfast - delicious. Very good french resaurant downstairs. I will definitely stay with you during my next visit

    Stayed in September 2021

  • Reviewed: 10 October 2021

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    Very nice and welcoming staff, good choice of breakfast, excellent central location. Not my first stay there and happy to return.

    Stayed in October 2021

  • Reviewed: 3 October 2021

    9.0
    Perfect, very good.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    No real desk for work in the room.

    Great room, excellent breakfast, very friendly staff.

    Stayed in October 2021

  • Reviewed: 22 September 2021

    10
    Very good quality and friendly hotels
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It is a really very good place so the xommwnt is only here cause I work late and like to be able to do my drinks in the room instead of walking to get it at the reception.. The only thing I was missing was a kettle/coffee facilities in the room. As there is a room service up till 23.00 it is not a problem, and later you can get it at the reception but still, having it in the room would be more convenient.

    Very spacious, clean, quiet room. Very comfortable bed. Amazing food at the hotel restaurant and breakfasts that I will be missing dearly (your homemade creamy curd cheese simply melts in mouth!). Really nice view from restaurant and its patio type part onto the plaza in front of thr opera. But most of all very competent and friendly staff. Never had my clothes so well ironed as here.

    Stayed in September 2021

  • Reviewed: 15 December 2022

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night

    I arrived at 22:00 and they were closed. There was a sign on door "Closed". Why take reservations if closed? No refund given. They dont answer phone

    Stayed in December 2022

  • Reviewed: 29 September 2022

    1.0
    Very poor
    • Business trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    we had a confirmed booking for three rooms and when we arrived there was a board: hotel closed

    Stayed in September 2022

  • Reviewed: 17 June 2022

    1.0
    Take it offline for security sake
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    the hotel was closed due to the war and in shambles. I could not get another hotel until2:30 in the morning only with a police escort as the curfew starts at 11pm. Why is this hotel on Booking now? It was real security risk for me alone at that time and not knowing anything about the area.

    Nothing... the hotel was closed due to the war and in shambles. I could not get another hotel until2:30 in the morning only with a police escort as the curfew starts at 11pm. Why is this hotel on Booking now? It was real security risk for me alone at that time and not knowing anything about the area.

    Stayed in June 2022

  • Reviewed: 28 November 2021

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 5 nights

    1) Poor acoustic insolation in the room. I could hear every word of neighbour speaking on the phone. 2) Breakfast starts at 8:00. Not convenient for a working schedule. 3) Breakfast in a fancy reastaurant but with no self service table. You have to choose among 4 or 5 menus and wait to be served. 4) Breakfast: no vegan options

    The reception staff is fantastic: vey kind, helpful, professional. The hotel is clean and well furnished. Rooms are big. Very convenient position in the center of town.

    Stayed in November 2021

  • Reviewed: 30 October 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Well, I would not classify as 4 stars hotel like European standard. The hotel hall was small and the negative point is that there is no buffet breakfast. They have fixed menu with few things and if you don't like something you can't replace. Plus you have to wait a lot before they prepare the breakfast for you, so if you have a meeting or conference you should go to breakfast at least 1 hour before. This is very annoying. The matress Is not confy.

    Position

    Stayed in October 2021

  • Reviewed: 13 October 2021

    5.0
    4/5
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 6 nights

    No one informed me that there are no higher floors Not mentioned that the property has been turned into a hotel out of an old house.I had asked for a higher level room with window opening to the main street but to my amazement this hotel has only 3 floors and I was not informed about it when I booked the room. As well, nor I was informed that this hotel been turned from an old home in the city centre.

    The staff was very helpful and meek. Restaurant staff excellent Breakfasts quite good

    Stayed in October 2021

  • Reviewed: 18 April 2022

    9.0
    Superb
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in January 2022

  • Reviewed: 26 March 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night

    There are no comments available for this review

    Stayed in January 2022

  • Reviewed: 3 March 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2022

  • Reviewed: 13 February 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in February 2022

  • Reviewed: 5 January 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2022

  • Reviewed: 28 December 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2021

  • Reviewed: 26 December 2021

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in December 2021

  • Reviewed: 15 December 2021

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in November 2021

Showing 1 – 25

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