8 Lystopadovoho Chynu Street, Lviv, 79000, Ukraine
#12 of 207 hotels in Lviv
Guests' ChoiceBased on 251 hotel reviews
9.4Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.5
Staff
9.6
Value for money
9.0
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 June 2024
Robert
United StatesNothing
It’s an elegant and historic building.
Stayed in June 2024
Reviewed: 30 March 2024
Borys
UkraineA bit noisy outside when opening windows
Caring team, excellent location
Stayed in March 2024
Reviewed: 17 March 2024
Anna
UkraineVery comfortable room with, friendly staff and delicious breakfast.
Stayed in March 2024
Reviewed: 29 February 2024
Barun
GermanyNothing to complain about
Excellent staff , silent and comfortable rooms,
Stayed in February 2024
Reviewed: 6 February 2024
Orysia
UkraineNo points
The stay at the hotel was truly exceptional. The staff were incredibly polite and attentive, ensuring that every need was met with a smile. The food was delicious, offering a variety of flavors that catered to all tastes, and the ambiance of the hotel was cozy, making me feel right at home.
Stayed in February 2024
Reviewed: 3 February 2024
Ruslan
UkraineLobby at hotel as 4star hotel, the same as breakfast
Great location, perfect staff
Stayed in January 2024
Reviewed: 11 January 2024
Mariia
GermanyHelpful and welcoming reception managers Clean room and dog friendly
Stayed in January 2024
Reviewed: 8 December 2023
Pål
NorwayAmazing staff and a perfect location for exploring Lviv
Stayed in December 2023
Reviewed: 21 October 2023
Yana
NorwayThe bathroom was a little bit old, some of the details were dirty. I don’t like high ceilings so that’s why the room wasn’t cosy and a cold.
Very kind and professional staff, especially porter. Also we get very good sweets after check out. Perfect coffee in the room and comfortable pillows.
Stayed in October 2023
Reviewed: 16 October 2023
Francis
United StatesFood was atrocious.
Staff was phenomenal. Very clean hotel.
Stayed in October 2023
Reviewed: 27 August 2023
Nazar
UkraineGreat luxury hotel, near city center, in quiet area with park nearby.
Stayed in August 2023
Reviewed: 27 August 2023
Robert
United StatesThe building was conveniently located. And classically decorated.
Stayed in August 2023
Reviewed: 12 August 2023
Julia
United Kingdomdesign patterns limited english of some staff
Most staff was very helpful
Stayed in August 2023
Reviewed: 10 August 2023
Ricky
Italythe position is great but on top off that the staff is great, starting from the valet parking guy
Stayed in May 2023
Reviewed: 9 July 2023
Brooke
United StatesNothing.
Beautiful room, comfortable bed, great bathroom. Very central location. Exceptional staff.
Stayed in July 2023
Reviewed: 29 June 2023
Thomas
DenmarkBreakfast could be more varied.
The gym.
Stayed in June 2023
Reviewed: 6 June 2023
Thomas
DenmarkSuperb gym
Stayed in June 2023
Reviewed: 21 May 2023
Richard
United StatesI can’t read this language. Every aspect of hotel was excellent
Stayed in May 2023
Reviewed: 11 May 2023
Steven
United StatesI am sorry but my lady friend stayed at your hotel and I am saying mostly what she told me that I can remember.
Stayed in April 2023
Reviewed: 3 April 2023
Kateryna
UkraineThere were no troubles, incidents, or misunderstandings. All conditions were clear from the moment of payment for the room to the small details of the hotel stay.
Bankhotel forever changed my standards for hotels. Now they are incredibly high. The service is extraordinary. Upon entering, we were met by an extremely pleasant concierge who gallantly led us to our room and told us the history of the hotel's founding. Everyone at the reception and in the restaurant is also very friendly. Our room was spacious and comfortable. Features and criteria by which I chose were noise insulation (we have a small child), internet and own bathroom. In addition, I asked for a cot and a high chair and everything was prepared at the time of our settlement. Breakfast from 7 to 11 am in buffet format. Incredibly convenient. It is also possible to order from the menu. We will really remember this visit to Lviv and will recommend the hotel to our friends and colleagues.
Stayed in April 2023
Reviewed: 7 March 2023
Christoph
GermanyLocation of the Hotel. Design, set up, rooms, atmosphere and professional staff. Amazing and thank you so much - felt very welcomed and comfortable. Looking forward to future stays and will definitely recommend.
Stayed in March 2023
Reviewed: 3 December 2022
Yuriy
Ukrainestyle
Stayed in November 2022
Reviewed: 14 November 2022
Oleksii
UkraineThis is the place where historical building with an exceptional story live on harmony with modern technologies and superior service. The restaurant was also an unexpected discovery for us: delicious meals and high quality serving leaves you with unforgettable memories. Special thanks to sales departament and front desk team for all effort you put to make our stay better than expected!
Stayed in November 2022
Reviewed: 9 October 2022
Alisa
PortugalHight level of service Breakfast Room
Stayed in October 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content