Had some ants in the room the first night, but after we informed the staff they were gone for the rest of our stay.

We liked the dinners, the service and staff and the villas themselves!

Stayed in September 2024

Initial communication about payment did not go well at all. (Booked via booking.com)

Very personalized service - not seen that anywhere else!

Stayed in August 2024

Nothing!

Everything!

Stayed in August 2024

- Confused by the beach staff who only spoke to me in Swahili. - I was offered a cappuccino without any explanation that it would cost extra. - I was encouraged to eat and drink a lot that I wonder if the waiters are incentivized to make sales. I wanted them to bring me only what I asked for. - The apprentice hole staff said "Ni hao" to me without confirming my nationality, which made me uncomfortable. - Twice the food order was taken incorrectly. - Couldn't relax after being repeatedly asked to do TripAdvisor reviews. I was asked 3 times per day, which was stressful. - The ceiling of room 23 is a monkey path and very noisy. The tin roof should be made of a different material or monkeys should not be able to pass through.

Kisiwa is a self-identified luxury hotel, offering facilities and services commensurate with its price. The facility is new, clean, and adequately staffed for the number of clients. The food is also good. Not so much that I will definitely visit again next time. I have no particular complaints, but I was persistently asked for feedback, which I will provide below.

Stayed in August 2024

Located in the quietest area in Paje Beach. There were no vendors trying to sell us things like there were a quarter mile up the beach. We stayed in the grand villa on the beach with a private soaking pool. The room was magnificent. Huge and pristinely clean. The entire property looked brand new. I'm guessing this has to be among the nicest, if not the nicest, properties in Paje. Guests were out numbered by staff, and the staff attended to our every need.

Stayed in July 2024

Exceptional from beginning to end. Their extra special seafood BBQ on the beach was the perfect finale for our honeymoon. A big shout out to the team for their warmth and outstanding hospitality, we truly felt VIP and really couldn’t have imagined anything more perfect. Other bonuses: Wifi worked on the beach. Complimentary bottles of water every day. Dinner wasn’t a buffet every night. Amazing fruit juices in the am.

Stayed in July 2024

Amazing staff! From the reception to the chef everyone was so so professional and friendly! The food was amazing, everyday a new menu. The location is perfect just in front of the beach and it’s quiet!

Stayed in July 2024

Can't think of anything

Absolutely superb. Stunning menu selection. Warm and friendly staff.

Stayed in July 2024

Additional orders beyond the standard dinner package were somewhat costly, in my view.

Our package included half-board. The breakfast offered a wide variety, and the dinner menu varied each evening, both of which were excellent.

Stayed in June 2024

This hotel not totally ideal for disabled people with mobility issues, lack of hand rails where steps are. No golf buggies to take the elderly and disabled around the hotel grounds.

friendly and polite staff, helpful and professional. On arrival was greeted by Benjamin who then gave us a Hibiscus drink, introduced us to the General manager, Julius who in turned introduced us to some of the staff. Impressive clean hotel with spacious rooms with bath and shower in our cottage. Lovely well maintained manicured gardens, restaurant with a view of the swimming pool and ocean, ample choice of food for breakfast and dinner. Staff were pleasant and always smiling and wore neat uniforms. Giving thanks to some staff that made our stay at Kisiwe Hotel memorable... Cornell, Alisha, Lydia, Jumo, Stephano, Lawi and Eligius at Reception, to name a few. The only downside with this hotel, it should have golf buggies to take disabled people with mobility issues around the hotel grounds. There was a garden nursery in the hotel grounds.

Stayed in July 2024

Prices at the bar (cocktail prices are double than any other hotel/bar on that same beach)

Very nice and spacious villas, equipped with everything you need. Beautiful surroundings. Staff very attentive. Food is good with sufficient selection. Every detail is taken care of and maintained. Pritty quite place, but we loved the tranquility.

Stayed in June 2024

Very big room. Privacy, right on the beach Great breakfast. Amazing stuff

Stayed in March 2024

Fridge in the room not chilling. Made it known twice, nothing happened. Drinks are pricey, 3 times compared with same beverages in beach bars outside

Really great place very well kept. I had a villa facing the beach. Wonderful. Very spacious. Clean and with everything needed. Great swimming pool and immaculate gardens. Food is good with alacarte breakfast and dinner. I would like to be back really soon.

Stayed in March 2024

N/A

Great wide sand beach. High-quality service. Very friendly stuff. Clean rooms and hotel area including beach and swimming pool. Delicious breakfast and good choice for dinner.

Stayed in March 2024

Location on the beach and the overall experience was great! The staff definitely makes difference with their positive and approachable attitude!

Stayed in December 2023

From the moment we arrived, Benjamin and other staff members greeted us with warmth and professionalism. Your team's attention to detail, genuine smiles, and proactive assistance truly made our experience unforgettable. The staff (every one of them!) at Kisiwa goes above and beyond to ensure guests feel welcomed and well cared for. The exceptional service extended to every aspect of our stay, from the seamless check-in process to the impeccably maintained rooms, beach, gym and restaurant services. We commend the team's dedication to creating a positive and comfortable environment. During breakfast and dinner, which were so delicious, the staff was very attentive to ensure the dishes served were safe for a gluten-intolerant and allergic person. The surroundings were so lush and beautiful. The views during breakfast, beach and dinner were calming and relaxing. Definitely a place to go if you want to enjoy the quietness by the pool or the beach, read books, exercise at the small but decently equipped gym, and eat well and healthy. The low tides were beautiful as the beach in front of the hotel premises was very clean and crystal clear water. Hence, it was relaxing to go for a walk on the beach that retreated from the sea during the low tides. And swimming in the warm water was so calming during the high tides. Thank you for exceeding our expectations and making our stay at Kisiwa truly spectacular. During our stay in Zanzibar, we even decided to return to Kisiwa for a second stay! We look forward to returning again and recommending the hotel to friends and family!

Stayed in December 2023

Paradise on earth:))) My second time in Paje. This time I spent 5 lovely days at Kisiwa on the beach for a kitesurfing trip. It was paradise thanks to the amazing kindness team, the great food and the best kitesurfing spot in Paje:) can't wait to come back:) Greeting from the Netherlands, Jael

Stayed in February 2024

The villas were beautiful and spacious with flowers on the bed and the staff was very personable and helpful to fullfill every wish. The food was versatile with something for everyone and the open diningroom was a delight to sit in

Stayed in February 2024

Nothing

The staff are truly lovely, nothing is too much trouble. The pool is fabulous, the Villas are beautiful and the food is great too.

Stayed in February 2024

Nothing

The place is beautiful, right by the beach and the rooms were spacious. The staff led by Julius were wonderful, the best customer service we had received during our stay in Zanzibar. The food is great. We honestly had the best time here, we will definitely be coming back.

Stayed in January 2024

Small - but they okay really sleepy elevator music at dinner. So it sort of makes you want to go to bed at like 9pm.

Spacious rooms, well air conditioned. Nice finishes. Breakfast and dinner were included and very tasty!

Stayed in January 2024

Nothing

We have consistently come back to this place for the 3rd time. The new team is even better than the last. Best resort in Zanzibar / Paje

Stayed in January 2024

-

Everything. The location: quiet but close to everything.The beach is just in front of you. The facilities and the cleanliness of them were just superb. Nice staff always smiling😃

Stayed in December 2023

Nothing to add

Very clean, super cozy, super staff, super food, super, super, super!

Stayed in January 2024