Nothing.

Absolutely amazing stay in Tainan! The staff were super friendly and so kind and welcoming. The room was very spacious and the hotel provided free laundry and had a fresh and sparkling water dispenser. Breakfast at the hotel was also amazing, fresh and delicious for a buffet breakfast with lots of choices. The hotel is also a short walk from many of the tourist sites in the old area and also close to many bus stations to get to other parts of Tainan. 10/10 recommend this hotel.

Stayed in September 2024

The AC in the room was a bit finicky as a couple of degrees made the difference between a arctic ice box to "I think the AC is on...". With the change in temperature according to the AC, the carpet, hence the room, smelled musty. I think it's something the hotel is aware of but thought I'd mention it.

The beds were very comfortable. EXCELLENT breakfast buffet AND we got free vouchers for a drink from their coffee shop! Friendly staff and service and we were so glad that there's complementary parking. Great location. We enjoyed our stay!

Stayed in August 2024

Nothing

An excellent good quality hotel. The rooms are spacious and luxurious. Staff were excellent and spoke good English. The parking is excellent and is accessed at the rear of the hotel.

Stayed in June 2024

Not much

The location is excellent. There is a lot to be seen around the location.

Stayed in July 2024

Not a bad thing, as there were no bad things, but some of the staff did not speak a lot of English and struggled to recommend us day tours, for example. Still they really made a super effort and in the end we managed to get a very nice stay in Tainan.

This is an amazing place! Super comfortable and clean!

Stayed in July 2024

Nothing to say here.

Very friendly and supporting stuff. They gibe you a Feeling of living in a 5star hotel for rich people . The room accoustic was perfect, no noises , no people. The breakfast was one of the beste buffets I habe ever seen. I can recommend it to everyone in Tainan. And very very clean.

Stayed in May 2024

Feels like there’s more money invested in the reception area than in the rooms. It’s good and clean but all a bit old and ready for renewal

Good service from staff, location is perfect, bicycles offered from free that are really good

Stayed in May 2024

Communication in English was a bit of a challenge sometimes. The English instructions on how to use the laundry equipment could be improved because the text on the washing machines is completely different. A lady from Reception kindly came to the laundry room with me to select the right settings.

My favorite hotel in 2 weeks in Taiwan. Great base to explore the Tainan city center. Fantastic, expansive breakfast. Huge bed. Free shuttle bus to the train station. Free laundry station in the basement. Sparkling water fountains, big teddy bears in the lobby, oh the decadence! Thank you for the great stay.

Stayed in April 2024

Nothing

Excellent location, beautiful hotel and really amazing breakfast. The room was a great size with a huge bed. Really helpful friendly staff. Best laundry we have come across. This hotel exceeded our expectations!

Stayed in March 2024

Bed is too short for anyone taller than 1.75m

Stayed in February 2024

Staff was very helpful.

Stayed in January 2024

The room is spacious, comfort and clean. The staff are helpful. Free bicycle rental available there. The location is strategic, super convenient to night market, food restaurants, morning markets within walking distance and even more convenient with their bicycles plus an extra thoughtful handphone holder in each bicycle. There are free usage of washing machines and dryers in the basement which highly recommended to who travel long period in Taiwan like us. The breakfast full of variety, even with variety of flower tea (not tea pack, are dried flowers tea ingredients c/w guidelines of mix + match flowers), coffee machine with match latte, beef soup on the spot, and etc. Due to Sunday's crowd, the staff let us choose the section of breakfast in advance when we check-in. This hotel is considered fully covered all needs of hotel guests which surprise me! The hotel's management is really present their professionalism in this hospitality industry. Thank you.

Stayed in December 2023

not very sound proof

nice environment

Stayed in December 2023

Very convenient

Stayed in December 2023

We loved Everything but missed free water in the room

Great Hotel and breakfast. Super friendly staff. We enjoyed free bicycles for rent.

Stayed in November 2023

Cannot think of any.

Breakfast was good and have different verities. Location is good also.

Stayed in December 2023

The room and bathroom is clean. The beds are comfortable. Breakfast was very good

Stayed in December 2023

For a family of 3, the room is spacious, bedding set is excellent🥰, in terms of pillows, bedsheet silky smooth, super comfortable. Laundry room is excellent as well.. front counter staff are friendly n helpful. Will stay again for sure!

Stayed in December 2023

Not providing one time use toiletries even at request. Not in line with the local authority requirements..

Room size is big and comfortable

Stayed in November 2023

Great location and the room is so clean. All the staff are also very friendly and helpful.

Stayed in October 2023

Everything was perfect. Friendly staff.

Stayed in November 2023

There is nothing that I don't like . Everything is good.

The room size is very big. Bigger than my expectation. The welcome fruit platter is very thoughtful. They even give us cake n juice to celebrate my husband's birthday. Very thoughtful and kind. The location is next to a famous hamburger shop. Breakfast is good too.

Stayed in November 2023

Long queues for the coffee machines at breakfast

Very comfortable beds. Nice breakfast. Good shower.

Stayed in November 2023

Location is good. Breakfast is great.

Stayed in October 2023