It was not straightforward navigating your way around the resort - very confusing with all the leisure theme area underground - not easy to get where to wanted at the resort. It’s a bit tired and dated. A lot of the theme park facilities seemed to be closed. Very disappointing to see deer caged up in a small area so children could feed them .

The location close to beach with undergrowth tunnel, easy walk to night food market, shops and restaurants. Laundry facilities were good. Have to say it was the most bizarre place we have stayed at - it was like staying at a theme park.

Stayed in June 2024

Smell of rooms

Location Beach Pool Water park

Stayed in June 2024

The hot tub was very old and very small. Water in the hot tub not clean enough

Great beach , friendly staff , breakfast great!

Stayed in May 2024

Price a little high

Big territory, nice pool

Stayed in May 2024

The breakfast is still not worth the price. However, a cafe within the hotel is a god alternative

The service of the hotel improved substantially since our last visit. The rooms and the beds are most certainly the best option in Kenting.

Stayed in June 2024

There was only 1 opportunity to eat smth at night - pizza. But the pizza was rather tasty. And there is a street not so far with food and night market.

Nice hotel territory, path to the beach, good lounges, amazing view.

Stayed in May 2024

Great facilities. Pool, games room. Great location close to beach and night market

Stayed in April 2024

Busy, large long corridors, very busy breakfast.

Pool, beach tunnl access, size and comfort of room

Stayed in April 2024

I didn’t like the deer in the little cages. They need more room, in my opinion.

The beach, the pool, the balcony and view from our room.

Stayed in April 2024

It would be great if the tunnel to the beach opened at 6:30 in the morning.

A peaceful place to relax. I really liked the food, drinks and service in the hotel's restaurants. There is a beautiful park around the buildings, where it is pleasant to walk. It feels like the gardeners are working well. There is a place where lovely deer live. Although not all staff speak English well, communication is not a problem once you're at the hotel.: the hotel team is very helpful and friendly. The food is fresh and very tasty. Cooks and the chef are gifted specialists. In the evenings, good musicians perform in the restaurant.

Stayed in April 2024

Very big, busy and noisy. A very large busy breakfast area, queue after 0830. Large long corridors. We expected something smaller and quieter from the description and photos. For young families a great place.

The pool, tunnel to thebeach, location and the room. Staff were frienly and helpfull.

Stayed in April 2024

The breakfast was quite poor.

Large rooms with private beach

Stayed in April 2024

I liked everything.

Excellent location. Path to the beach was fantastic and the staff were all amazing. I left something in the room and the did a great effort to send it over.

Stayed in April 2024

When asking the desk staff (concierge) about returning to the train strain station we were flippantly informed “This is a hotel not a bus company. Breakfast had few options other than Chinese variations of soup, congee and stir fries. They were skimpy on the fruit compared to other Taiwan hotels. Could use more coffee machines. Really need a decent toaster or two for bread as using a toaster oven was far too slow. Then people would take my toast while I was using the time to get something else.

Easily accessed by bus from Fanglio train station, the hotel is conveniently located across from the beach and at one end of the Little Bay Beach

Stayed in April 2024

Great location

Stayed in April 2024

There no cafes such as around. Most places are closed. If you don’t book the hotel w breakfast, you really struggle to find breakfast to eat nearby.

The rooms is huge. Comfortable bed. There balcony.

Stayed in March 2024

Nothing

Everything

Stayed in February 2024

Facilities are dated. The petting zoo area for the deer is poorly kept and the animals look like they are not treated well. A lot of parts of the hotel seem deserted.

Even standard rooms are decent size. Location is convenient for accessing the beach.

Stayed in February 2024

One thing, it was windy; again, I can't hold the hotel responsible for that. It was out of season, so it was too cold for the swimming pool, i did have a swim in the sea Xmas day though. Beds are too in firm.

The hotel was fine, clean, spacious room and very well laid out. The staff were excellent throughout. The breakfast was good, but not really for westerners. (Not in the UK now, so I shouldn't expect it). The location was very good, set back from the road, so quiet. My highlight, was a restaurant off of a courtyard, that led to the beach tunnel. £2 a pint of local beer, iced glass, and the food was second to none. The restaurant staff were helpful, friendly and very welcoming (A must, I loved it. Fresh fish, prawns and lobster from the tanks). Main bus stop directly outside the entrance as well.

Stayed in December 2023

Non

Everything. Great facilities Friendly staff Magnificent breakfast Unbelievable view.

Stayed in December 2023

Non-smoking did not seem enforced. Our room was fine but we could tell from the halls that people were smoking in their rooms.

Very large rooms close to the beach and Kenting. Convenient beach tunnel. Teatime and welcome drinks and free fruit were nice.

Stayed in December 2023

Wonderful location to walk to town and right across from the bus stop. Great beach access

Stayed in November 2023

Please provide plain yogurt for breakfast

Location Breakfast Facilities Swimming pool

Stayed in October 2023

Some staff lift their masks up quickly when they see foreigners which is quite rude and ignorant. Welcome drink cannot be taken away, at a 5 star resort, you would think it can be able taken anywhere or that you can possibly have it brought to you.

The variety in food, kind staff, great location

Stayed in October 2023