Wifi in our room wasn't working. Price was high.

The animal theme was great. Location was fantastic! Snack bar downstairs was nice.

Stayed in October 2024

Location was great, with an excellent bar downstairs.

Stayed in August 2024

Perfect location

Stayed in August 2024

Expensive considering the small size of the rooms, cleaning could be better

Location and staff friendliness

Stayed in May 2024

I booked it for my boyfriend. And his phone battery was dead The staff were really kind, to borrow him a charger, also very patient with me constantly calling to make sure he’s okai..

Stayed in May 2024

none

Great location especially if you like Ding Tai Fung. Place had free drinks and snacks available. Also had a washing machine for use.

Stayed in December 2023

They only have air-conditioning in their rooms, no heating. I had to get a space heater from the front desk for heating.

Close to Ding Tai Feng. There are two of them nearby. One down to the street in about 100 m. The other one across the street.

Stayed in January 2024

A bit noisy

Location

Stayed in December 2023

Building facilities are consider old compare to the same level hotels

Location is perfect, close to famous tourist places and restaurants

Stayed in October 2023

The rooms are pretty small - not a lot of room for our luggage. It was also not the cleanest. There was also a bunch of hair left on the floor in the bathroom. I felt like I needed to wear my shoes in the bathroom because of it.

The location was perfect for where we wanted to be. The Dongmen area is bustling with tons of shops and restaurants and the hotel is a very short walk away (3-5 mins).

Stayed in November 2023

Sound proofing can be improved

Location

Stayed in September 2023

No window

Location

Stayed in June 2023

its a small hotel and very small room and bathroom

excellent location,

Stayed in June 2023

Room is small

Location

Stayed in June 2023

Room is small. We were mislead by the photos in Booking.com. And the soundproofing of the room is not good. We can hear the occupant of the other room talking. Also, the mattress was too soft for us and did give us a little bit of backache. And unfortunately, the room that was given to us is a windowed room and it's along the highway so it's very noisy in the morning. Bathroom is not clean. Molds are everywhere. And dusty too, including the room itself, even if upon our check-in.

Location! A few stone away, there is Dongmen MRT which is along Tamsui–Xinyi line (Red line) - same line as Taipei Main Station, Shilin, Chiang Kai-shek Memorial Hall and Taipei 101–World Trade Center - which is very convenient for us. The place is very near to the first ever Din Tai Fung (and there's another Din Tai Fung going to Dongmen MRT, opposite side) and 15 mins walk to Shida Night Market. The hotel is surrounded by good places to eat and convenient stores as well. Wifi connection is very good. Ideal when working remotely while traveling. Most importantly, drinking water is infinite. Usually, when my wife and I travel, we buy drinking water to the grocery store as hotel drinking water is normally expensive. But ARK Hotel placed a refillable warm-hot-cold water station in the reception area which is what we appreciated the most. We only just need to refill our water bottles and save some NTDs.

Stayed in May 2023

The decoration of the room is rather over simplified. Small improvement would be more impressive.

Friendly and helpful hotel staffs.

Stayed in April 2023

the building and room a bit too small

friendly and hard work staff, location is close to the big park and near the tube station.

Stayed in April 2023

As my room had a window there was some noise in the early morning hours (even though the window's soudproofing is excellent). That might disturb a light sleeper, but most of the days I didn't have any issues. The mattress was too soft for me and that did disturb my back a bit, however it is due to personal preference and custom. If I liked a soft mattress it would be the perfect bed to sleep in. The A/C controls could use a supplementary multilingual instruction, but fortunately my girlfirend is Taiwanese and managed to adjust it for us.

The staff is very friendly, there is always water available and the room cleaning was always impeccable! The location is unbeatable, as the metro station that services the hotel is extremely close and very central to the city. The surrounding area also has all the amenities any traveller can ask for (convenience stores, Daan Park, Din Tai Fung...).

Stayed in March 2023

The soundproofing of the room

The price for the location is quite affordable

Stayed in February 2023

Size of bathroom and toilet

Location is perfect

Stayed in February 2023

room quite small after putting the luggage we dont have much space to move

good location and near din tai fung

Stayed in December 2022

internet for TV did not go well sometimes and it needs improve

the best is the location. it is close to MRT and 永康街 and it save your time to shop souvenirs and searching for good food and visiting the famous spot. the cleaning staff is friendly.

Stayed in November 2022

Street noise could be a problem for a sensitive guest.

Compact but clean. Very convenient to MRT, eateries, shops.

Stayed in October 2022

Paid extra for a window--zero view.

Amber and Jenny were awesome. Very helpful and friendly. Very close to the MRT.

Stayed in August 2022