The hotel is good. The location is great. Great staff, especially Eren. He was very helpful.Thank you for a pleasant stay.

Stayed in October 2024

Breakfast can be better

Staff was very good specially Mr Eren

Stayed in October 2024

nothing to mention.

Location: first of all location is at prime location of most touristic spots . Room: facilities and the ambiance of the room is good and perfect as shown in the pictures. Breakfast: very good breakfast with live kitchen. Overall perfect hotel for quick trips in Istanbul right opposite to metro station and reception is quite helpful with detailing all our needs regarding our visit especially Eren ( Thanks Eren in helping us)

Stayed in October 2024

The room was a little congested

The staff Ziyad was extremely very friendly and helpful. All the other staff also were helpful.

Stayed in October 2024

There is no parking and the room linen looked a bit used

The location is amazing, right on the tram track. Easy access to all the touristy spots in Istanbul. The breakfast options were decent for vegetarians and the staff was really helpful. They went out of their way to help find parking and helped with the tram so that we don’t miss our cruise. Truly indebted! Thanks a lot for all the guidance

Stayed in September 2024

Bathroom

Breakfast was very good, but Americans be forewarned, it's not a traditional American breakfast. The worst part of our room 405 was the bath and shower. Water leaked all over the place and they had black mold. All the staff was very helpful.

Stayed in September 2024

Room size is very small

Stayed in September 2024

Room was a bit small.

Staff was friendly and helpful. The location was very convenient

Stayed in September 2024

Nothing

The location is awesome, the tram station is just outside the hotel. We walked easily to blue mosque and grand bazar. The staff was amazing and welcoming. Breakfast was good. The also kept our luggage for the entire day which was so helpful.

Stayed in July 2024

It was a good stay overall , the hotel staff was accommodating

Location

Stayed in August 2024

The double room was very small compared to the triple

Location was perfect both guys at reception were very helpful.

Stayed in July 2024

The minibar/fridge in our room did not work, and even after we complain about it, is has not been fixed or anything. The hotel response was basically "it is, what is is". Another downside for non-smokers, is that the smoking area is in front on the entry to the hotel, so just go prepared to be smelling cigarette.

The location is fantastic, by far the best thing about this hotel. We had a great experience overall, staff is very friendly and polite, the hotel transfer is also very good and on time. Breakfast has nice options for all tastes, and bedroom is smaller than it looks by the pictures, but comfortable.

Stayed in May 2024

There should be another drainage out of shower areas .

Staff behaviour was tremendous.polite,welcoming and very helping in many ways.

Stayed in July 2024

There should be one more drainage option in the bathroom so while showering the spilled water out of the shower area can be drained properly.

I liked every thing about the property value for money

Stayed in July 2024

Breakfast was a little limited. Room was nice but a little cramped.

Great location and friendly staff

Stayed in April 2024

Some of the receptionists weren’t the nicest they were welcoming at first but then got quite sarcastic sometimes and blunt sometimes when we said we would pay by card to extend our room as they prefer cash but they could’ve said it nicely I did pay by cash - also if you get a family room they clean it every two days

The breakfast was good just a buffet of salad stuff and cheese and salami and bread some cereals and juice. The chef is lovely a really nice guy

Stayed in July 2024

Just wish there was more cleanliness, the shower wasn’t working well for us. Breakfast choices could have been better too.

Great location, walking distance from all the top attractions. Very friendly and caring staff.

Stayed in June 2024

Average und Breakfast was Good near to blue mosque 4 minutes walk perfect.

Stayed in June 2024

There was 2 receptionist guys The morning Arabic guy is so handsome and very respectful.. the afternoon guy is very rude asked me to pay directly in the facility because of booking didn’t deduct the money from my account.. when i tried to explain him to check with booking or to mark online that i’ll pay directly to the facility he started to speak in rude way and some talks like you are a tourist in my country and that’s my place.. you have to listen to what I’m saying this is my country.. and many like this topics.. i preferred to leave without any reply as i have my family with me and no need to let my family see a situation like that.

Room was clean Location was amazing directly in front of the tram.. super location Every thing is 2 steps away

Stayed in June 2024

The Air conditioner wasn’t working

The location of property , next to tram station.

Stayed in June 2024

Great location. Staff are friendly and helpful.

Stayed in May 2024

Curtains didn’t cover the window and housekeeping didn’t come until the second night.

Location was great, staff were friendly!

Stayed in June 2024

Room in the booking advert looks too modern - in reality more simple

Good location, friendly and helpful staff, quiet environment

Stayed in May 2024

Hair dryer was broken,but staff quickly changes if. Thanks for quick respond and help.

Staff was very polite,helpful and friendly. I really enjoyed this trip.

Stayed in May 2024