Orta Mah. Kazim Eren Sokak No:23, 50180 Goreme, Turkey
#134 of 226 hotels in Goreme
Guests' ChoiceBased on 703 hotel reviews
9.0Cleanliness
8.9
Comfort
9.0
Location
9.6
Facilities
8.9
Staff
9.4
Value for money
9.1
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 June 2024
Plaatjies
South AfricaNothing of the property but just the fact that i spend one night I personally robbed myself of so much beauty. But i will definitely be back for more faify tale stories
It was my fairy tale dream property it was my first time staying in a cave. It was absolutely amaculate. I loved every part of it.
Stayed in June 2024
Reviewed: 20 June 2024
Azul
United KingdomThe location is excellent, the staff was super nice and helpful, and the breakfast was great. It was a really good stay, and I definitely recommend it.
Stayed in June 2024
Reviewed: 20 June 2024
Andrea
United KingdomPool area and pool needs attention
Perfect location and amazing views of the hot air balloons at sunrise. Quite a lot of steps to the pool and roof terrace if you have poor mobility. Pool needs attention the steps were broken and the pool needed cleaning more regularly. Pool area very small, sun loungers broken and pool area wasn't cleaned very much. Just little things that need attention but room was lovely.
Stayed in June 2024
Reviewed: 16 June 2024
Alison
United KingdomThere was nothing not to like
It was amazing… unique
Stayed in May 2024
Reviewed: 13 June 2024
Marina
SwitzerlandTruly exceptional in terms of location, view, room style, staff hospitality…Most memorable stay in Turkey ever.
Stayed in June 2024
Reviewed: 13 June 2024
Safiyyah
United KingdomThe view: I cannot believe the view from the terrace. It was a dream come true seeing the sky filled at sunrise. The location: so close to everything, walking distance from restaurants, souvenirs, bars. The staff: Omid and Amir were SO helpful. They really made this stay incredible, our day trip and balloon tour was organised through them and it just made it so easy. Very reliable. Amazing staff. The room; what an experience, cave, jacuzzi bath. Amazing
Stayed in June 2024
Reviewed: 12 June 2024
Медзяновский
Ukraineеревод текста с помощью камеры Thank you for a wonderful vacation, we liked absolutely everything: the hotel’s central location, delicious and varied breakfasts, friendly staff. I especially want to mention Mr. Elvin the reception administrator for support and assistance in ordering excursions and assistance in organizing my wife’s birthday. It was an amazing experience, thank you.
Stayed in June 2024
Reviewed: 11 June 2024
Alan
United KingdomWe loved everything but the room would benefit from more storage facilities...we only had 3 really small drawers and 2 hangers on a rail. Otherwise, our stay was perfect.
The location of this hotel is fantastic, the views are to die for. Balloons everywhere at around 5am...so so beautiful. The pool area was fabulous, free towels and a bar area, couldn't fault it. The breakfast is lovely and the staff are so accommodating. Everything was clean, comfortable and the bathroom was huge with a good shower. . Lots of people enjoyed the new puppy dog and the other couple of dogs and cats that live there. The puppy was very amusing...trying to nick your shoes at the first opportunity. All in all this hotel is brilliant value for money...we stayed in a standard cave room and it was fab. Would definitely stay again. Just a note to add...if you have mobility issues (we don't) then the stairs to the breakfast and pool area could be an issue for you.
Stayed in June 2024
Reviewed: 3 June 2024
Amy
United KingdomNothing, we found everything great.
It was lovely and clean, the view of the balloons in the morning is amazing as well.
Stayed in June 2024
Reviewed: 3 June 2024
Daniel
ColombiaOne of the members asked me for 210 euros per person to ride a balloons and the real price was 170 euros No one explained about location of high lights Also I did not like breakfast I can be improved However I had a good time Just things to improve it
Location and the view - also the room had good space
Stayed in May 2024
Reviewed: 3 June 2024
Kevin
United KingdomWe had a minor inconvenience in our toilet which was sorted promptly by the hotel.
The owner/reception were very helpful and responsive to all of our needs. The hotel was set in a beautiful part of Goreme with fantastic views especially during the sunset. I love that the properties has cats and dogs!
Stayed in June 2024
Reviewed: 1 June 2024
Alessandro
SpainThe shower of the room was broken. There were cats in the terrace of the breakfast and we had to be attentive for them not to steal the food (it’s seems to be normal there)
The facilities were very charming with amazing views of the city. The breakfast in the terrace was incredible with a lot of food’s variety. The room was quite big. There was an area to chill out very cozy and comfortable in the terrace. A perfect spot to enjoy the air balloons. The swimming pool was provided with a bar. Very close to all the shops and restaurants. Nearby there is a free spot to park.
Stayed in May 2024
Reviewed: 1 June 2024
Abi
United KingdomThe pool was out of use when I visited. The cave rooms smell a little damp and are exceptionally hot. Felt very humid inside. Maybe some aircon or a fan would be useful in there.
Great location and excellent view over the valley. The staff are helpful. Breakfast offers a good selection.
Stayed in April 2024
Reviewed: 30 May 2024
Seweryn
United KingdomGreat location, helpful and friendly service.
Stayed in May 2024
Reviewed: 29 May 2024
Sydkum
AustraliaBreakfast doesn't start till 8:30am
Very close to town centre. Plenty of restaurants nearby. Very friendly and helpful staff. Nicely set up, spacious cave accommodation. Comfortable beds. Beautiful views from the top deck. Very good breakfast spread.
Stayed in May 2024
Reviewed: 25 May 2024
Mateusz
PolandBreakfast
View view view !
Stayed in April 2024
Reviewed: 20 May 2024
Kaitlin
United KingdomThere was nothing I didn’t like.
Beautiful hotel, amazing staff who helped with everything we needed. We had a standard room and it was amazing. Love the fact it is in a cave and it is so unique. The rooftop was perfect for pictures of the hot air balloons and we had many a photoshoots there. The woman behind the bar was lovely and played great music. Overall if I was to go to Cappadocia again, I would stay there and have recommended it to everyone I know.
Stayed in May 2024
Reviewed: 18 May 2024
Lana
SingaporeRooms could use some maintenance. Shower door broken (water leaks to bathroom floor. Design of bathroom basin means it too leaks and drips to the floor. Curtains not fully functioning
Staff were friendly, efficient and very helpful. Breakfast variety was plentiful and well presented
Stayed in May 2024
Reviewed: 17 May 2024
Rabault
FranceBreakfast are very good with an insane view. Room are all troglodytes.
Stayed in May 2024
Reviewed: 16 May 2024
Nicholas
United KingdomThe location was close to everything that you need; Shops and restaurants. Easy to pickup from for tours. Could see the balloons from anywhere in the hotel. Bath hot tub was amazing to use every night after walking all day.
Stayed in May 2024
Reviewed: 14 May 2024
Shasha
ChinaThe bedsheet was not changed. Our room was next to the swimming pool. The sewage in the bathroom really stunk. And not sound proofing. Can hear next door using the bathroom.
Location. The staff.
Stayed in May 2024
Reviewed: 13 May 2024
Paras
NetherlandsThey should accept credit card for the Sightseeing trips
Good Quality Breakfast
Stayed in April 2024
Reviewed: 12 May 2024
Masoumeh
United KingdomLocation , peace , my spacious room
Every thing was great . Staff member were like family . The room was spacious and clean . The breakfast was one of the best they bake traditional breads and cookies , cakes , all in the premises. The variety compare to other places I stayed was much more . And the whole hotel was so clean and spotless . Thank you everyone .
Stayed in May 2024
Reviewed: 12 May 2024
Michelle
United KingdomNothing really. The only problem we had was one of the bedside lights flickered and went out but this was minor
The receptionist was very friendly and helpful. The bed was extremely comfortable and the shower was large and maintained a steady hot temperature. The location is perfect and we took some stunning shots of the balloons from the rooftop terrace. Highly recommend.
Stayed in May 2024
Ambleside, UK
The Hague, Netherlands
Cinfães, Portugal
Dobra Voda, Montenegro
Bedřichov, Czech Republic
Lisbon, Portugal
Gili Air, Indonesia
Seattle, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content