Tepebasi Mah. Sehit Cevdet Koc Cad. No:73 Kirkpinar, 54600 Sapanca, Turkey
#7 of 37 hotels in Sapanca
Guests' ChoiceBased on 160 hotel reviews
8.8Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
9.0
Staff
8.8
Value for money
7.7
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 August 2024
Abdulrahman
KuwaitThe swimming pool Staff was good specially Mr. Mohamed Fayaz
Stayed in August 2024
Reviewed: 17 August 2024
Mohammed
Saudi ArabiaNothing at all
Everything is beyond expectations 👌👍🏻
Stayed in August 2024
Reviewed: 14 August 2024
Rajaa
Saudi ArabiaAC wasn't good.
Spacious rooms, food and Service were good.
Stayed in July 2024
Reviewed: 14 August 2024
Yousef
IsraelAll is good
We enjoyed our stay, a calm place in the forest, nice swimming pools, very convenient for children with so many activities, the food was good, staff is friendly and helpful
Stayed in August 2024
Reviewed: 12 August 2024
Barakat
Israelnothing honestly
it was a wonderful stay staff location activities all meals were perfect staff are very prof sultan and forqan were very helpful advise everyone to visit it
Stayed in August 2024
Reviewed: 9 August 2024
Abdulrahman
Saudi ArabiaNothing
One of the best hotels I have ever stayed in—extremely clean with incredibly friendly staff. It boasts over six swimming pools with various features, including pools for adults, families, and a quiet pool. The food is delicious with a wide range of options. I highly recommend this hotel for families, couples, and friends. It deserves a 10 out of 10
Stayed in August 2024
Reviewed: 21 July 2024
Abdulwahab
Kuwait-
-
Stayed in July 2024
Reviewed: 18 July 2024
Omar
QatarNothing
Everything was clean and well maintained, including rooms, swimming pools, and all other facilities. Staff including cleaning staff was very nice and welcoming. Landscaping and outside facilities were great. Food was exceptional, including breakfast, teatime, and dinner. This is our third time to stay at this place, and it is getting better and better every time. It is a bet on the expensive side, however, it is well worth it and diffenately, won't be our last time to stay there.
Stayed in July 2024
Reviewed: 1 July 2024
Abdulelah
Saudi ArabiaThe big tree front of room windows
The garden, breakfast and dinner
Stayed in June 2024
Reviewed: 28 June 2024
Abdulrahman
Saudi ArabiaNothing to mention
A perfect getaway in Sapanca with hospitable staff and great facilities
Stayed in May 2024
Reviewed: 11 May 2024
Fouzan
KuwaitEvery thing so good from gentleman in the reception forget his name To housekeeping stuff And the resturant food and stuff
Stayed in May 2024
Reviewed: 7 January 2024
Alexandru
United Arab EmiratesSome bugs from the forest are in the rooms, they are aware and trying their best when you inform them; they send people to clean
Location
Stayed in December 2023
Reviewed: 19 August 2023
Hassan
Saudi ArabiaThe manager of waitresses in dining hall was rude. We came around 10:30 pm when the door was still open to get water. He kicked us out started shouting at us to order room service. This is doesn’t fit in this luxurious resort. The waitresses wanted to gave us water but he told them not to. We went to reception and got water. He should be learn how to talk to hotel guests the best.
We liked the buffet for dinner and breakfast. Cleaned facilities. Large pools. Mohammad from receptionist is very helpful and showed us around the resort and told us all about them.
Stayed in August 2023
Reviewed: 18 August 2023
Sumaya
Saudi ArabiaNothing
Large out door space Many kind of swimming pool and kids activities Elegant and beautiful room and hotel👌
Stayed in August 2023
Reviewed: 9 August 2023
Bandar
Saudi ArabiaOnly the price is I think expensive
Location and overall the rooms
Stayed in August 2023
Reviewed: 6 August 2023
Meshal
Saudi Arabiathe weather was a bit hot during our stay, therefore the AC doesn’t work very well.. other than this.. everything was perfect
i would like to thank Mr Mohammed and the awesome lady Zeynep for welcoming us with a big smile and help us with everything we need or want. they are always there to help us in anything we want or need. and about the property, the pools were excellent for both children and adults.. the restaurant ( breakfast/ tea time/ dinner) were excellent and a lot of food and all kind of sweets, meat, chicken, vegetables etc.. also the people working there were so good.
Stayed in August 2023
Reviewed: 2 August 2023
Muna
United Arab EmiratesNothing
Location Very big Between gardens Lots of indoor activities The breakfast & dinner buffet was magnificent! Located in nature A 5 star hotel by Al means Family oriented Classy decorated
Stayed in August 2023
Reviewed: 25 July 2023
Abdulaziz
Saudi ArabiaVery amazing experience thanks to elif and muhammed for the amazing service I recommend to book in ng sapanca
Stayed in July 2023
Reviewed: 6 July 2023
Hassan
QatarSometimes the AC is not cold enough  but overall it was ok
Family friendly and it’s so relaxing fout took really good care of us and gave us a late check out will definitely come back 
Stayed in July 2023
Reviewed: 4 July 2023
Eman
Saudi ArabiaAt the reception, I requested to be charged in Euros, but they said they could not do that. After my bank processed the transaction, I realized that they had deducted more money than we had agreed upon with the booking. last October I have visited the hotel, food was amazing this time I can say the quality is little bit different but still eatable
Mohammed the Iraqi guy is the only person who makes our stay truly five-star. They are always willing to help with anything, big or small, and they go out of their way to make sure we have a memorable experience, and they helped us enjoy activities like tennis for my kids basketball as well and football. aqua park and forest walk was great
Stayed in June 2023
Reviewed: 1 July 2023
Lamia
Saudi ArabiaEvery thing I want to thank Mr. Mohamed he was so helpful and smiling
Stayed in June 2023
Reviewed: 15 May 2023
Mohammed
Saudi Arabiawas great but a big different comparing with the other in same area
Stayed in April 2023
Reviewed: 20 November 2022
Waleed
Kuwaitthe a/c in the room was warm, had to open the window not enough towels in the bathroom
spacious, the garden, the food
Stayed in November 2022
Reviewed: 22 October 2022
Eman
Saudi Arabianothing
i planned a relaxing vacation, it was an amazing choice to connect with the nature, the property is Hijab friendly you can enjoy your vacation using the lady’s pool and Turkish bath, food variety and taste is delicious, Edanur the guests relations was so helpful sending msgs to check my stay and if I need anything daily so helpful and welcoming I’m coming back for sure with my family and kids
Stayed in October 2022
Gouves, Greece
Shanghai, China
Alacati, Turkey
Kukljica, Croatia
Nelspruit, South Africa
Hamburg, USA
Salerno, Italy
Pörtschach am Wörthersee, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content