Hocapasa Mah. Muradiye Cad. No: 13 Sirkeci Old City, Fatih, 34112 Istanbul, Turkey
#41 of 2,503 hotels in Istanbul
Guests' ChoiceBased on 93 hotel reviews
9.5Cleanliness
9.5
Comfort
9.7
Location
9.9
Facilities
9.3
Staff
9.9
Value for money
9.4
Free WiFi
9.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 June 2024
Christine
AustraliaThe only thing it’s loud on Friday nights
The staff were excellent upgraded our accommodation and provided a couple of free breakfast. Very helpful in providing information and showing us restaurants, and giving directions to places of interest and directions to places
Stayed in June 2024
Reviewed: 5 June 2024
Akmal
MalaysiaNone.
Location, room size, helpful staff.
Stayed in June 2024
Reviewed: 28 April 2024
Rjay_2024
United StatesThe drawback of this location is that the tram passes right next to it so if you are a light sleeper the tram bells may give you a challenge in sleeping deeply.
Location is about 3 to 4 blocks away from Eminonu Pier. The location is great if you want to explore the Old Historic Center such as the Hagia Sophia, the Blue Mosque, the Grand Bazaar, Topkapi Palace, Sultanahmet Square, Galata Bridge, etc. You can walk to all them in a span of 10-15 minutes. The Marmaray Station is just a block away if you want to take public transportation to get Karakoy area. The staff was super polite, helpful, and friendly. The check in/out process was seamless as they have one person on site just about all day. The facilities provide a private airport transfer to/from the airport which considering the distance and carrying checked bags, it was a great. Since we left at around 4:30 am to the airport, the staff was so caring, they provided us a sandwhich to go. Beautiful gesture.
Stayed in April 2024
Reviewed: 28 March 2024
Evi
GreeceLobby and common spaces were neglected, some corridors were like storage rooms for towels, room amenities etc.
The location was excellent, the staff very helpful, daily cleaning of the room.
Stayed in March 2024
Reviewed: 23 March 2024
Diana
KazakhstanSmall elevator and door to the toilet is not like in hotels (does not close fully). But it did not impact our stay, thanks to an excellent staff of the hotel.
Best location to Topkapi and Blue Mosque, very polite staff, all arrangements and service is very good. Very quite place for family Thank you!
Stayed in March 2024
Reviewed: 5 March 2024
Saad
Saudi ArabiaNone
We really enjoy at this hotel . We like it . The staff was very very nice and helpful and respect Special thanks to : Mr. Yasin - Mr. Hani - Mr. Berkay
Stayed in February 2024
Reviewed: 28 December 2023
Laily09
MalaysiaThe bathroom are from frosted glass and has an opening at the door when it is closed.
Nea Suite Hotel is in the middle of old city which is a walking distance to great places to visit eg blue mosque, topkapi palace, bosphorus cruise etc.. it is so kind of Mr Berkay Karadenis who has upgraded our room from 3rd floor to 7th floor.. the room was on the top floor and has a balcony with istanbul beautiful view.. Berkay also assist us in getting an airport shuttle which is luxurious which make us travel like a VIP.. Berkay also make our travel back easy when he let us checked out late so that we can perform our solat before leaving to airport to fly back to Malaysia.. thank you so much Mr Berkay Karadenis for your hospitality and we will definitely come back to Nea Suite when we are back to Istanbul..
Stayed in December 2023
Reviewed: 15 December 2023
Obada
NetherlandsThe size and look of the room, the view, to the city and sea, the people who helped me Berkay and Hani thank you very much, the clean woman did really good job every day. It was a perfect experience. It's one of the best places to take your stay because you are close to Eminunu, the metro and tram is 1 min walking, the boat is 5 min walking it's the perfect stay !
Stayed in December 2023
Reviewed: 7 September 2023
Peter
AustraliaNothing
Excellent location right in the heart of the old city and next to the T1 tram line
Stayed in September 2023
Reviewed: 29 August 2023
Niya
SingaporeOnly slightly noisy from the street below sometimes - we could hear the tram passing by but given the great location we didn’t mind it that much.
Absolutely perfect location for visiting all the sites, and in close proximity to great restaurants and cafes. The staff was really helpful throughout our stay!
Stayed in August 2023
Reviewed: 21 June 2023
Alice
United KingdomNothing, everything was excellent
Excellent location, close to all the main sights and right next to the tram stop. The room was so comfortable and clean, the tidying and cleaning every day was impeccable. The shower was amazing and air conditioning in the room. The reception staff friendly. Excellent value for money. There was no breakfast but it was central location and food venues everywhere. There was a small lift so easy to move luggage. Would highly recommend!
Stayed in June 2023
Reviewed: 31 May 2023
Muzammil
AustraliaImpeccable customer service and great location. Mustafa was extremely helpful. Highly recommended.
Stayed in May 2023
Reviewed: 5 May 2023
Abumohamad
Saudi ArabiaNot good for elderly people since there is stair to get to the elevator. Not too much just a nice sleep .
Very small nice hotel.just 7 Rooms. Excellent location. Good value for money. Helpful one man staff. Secure clean and calm.
Stayed in April 2023
Reviewed: 25 April 2023
Perseus777
BulgariaI really needed a few more days there :)
The hotel is in an amazing location - very close to the tram, restaurants everywhere, St. Sophia is on 10 minute walk, the Cisterns, everything is close. Galata bridge and Sirkesi very close, Galata tower on 20 minutes by foot. The hotel service is outstanding! Very kind and helpful! Exceptional cleaning service. They even brought a cake for my wife's birthday! I will definitely go there again and I very much recommend it to everyone.
Stayed in April 2023
Reviewed: 20 February 2023
Ahsan
New ZealandLocation was awesome, staff were really nice, room was clean.
Stayed in February 2023
Reviewed: 1 January 2023
Noorashikin
SingaporeIt's located conveniently near tram/metro station.
Stayed in December 2022
Reviewed: 5 December 2022
Anas
Saudi ArabiaNothing
I like this hotel too much. I book it every time I come to Istanbul. The location is very nice and the staff is excellent (especially Aslan)
Stayed in December 2022
Reviewed: 5 December 2022
Anas
Saudi ArabiaNothing
I like this hotel too much. I book it every time I come to Istanbul. The location is very nice and the staff is excellent (especially Aslan)
Stayed in December 2022
Reviewed: 26 November 2022
Dina
Egypti like how the rooms are big and exactly like the pictures and the view from the window was fantastic also the staff was very friendly and helpful we really enjoyed our stay
Stayed in November 2022
Reviewed: 17 November 2022
Ebrahim
Bahrainthe staff were very friendly and the room was very spacious and clean and the location is super 😄
Stayed in November 2022
Reviewed: 23 October 2022
Yassine
MoroccoHotel very well located in the famous Sultanahmet district. Close to historical monuments, tram and train station. The rooms are spacious and clean. Delicious breakfast. Special thanks to hotel staff (Aslan, Sherin).
Stayed in October 2022
Reviewed: 11 October 2022
Daniel
United StatesA great value for money we paid. Great location and above all great great staff. We had a personal issue and got a help from Aslan and really he treat it like it is his own problem. So at a time I was thinking maybe he is the owner of the hotel and was just replacing a missed shift, if not he should be one of the best employee that can be found.
Stayed in October 2022
Reviewed: 3 October 2022
Wessam
United Arab EmiratesNothing
The whole experience is great, Mr. Aslan is super polite and helpful, room is spacious, clean, location is excellent
Stayed in October 2022
Reviewed: 28 September 2022
Alesia
Ukrainenoice from street all the time because near tram station
location , and stuff was so helpful,and took care of us all 5 days
Stayed in August 2022
Quedlinburg, Germany
Puerto Natales, Chile
Lincoln, UK
Dubrovnik, Croatia
Windhoek, Namibia
Lamego, Portugal
Meddersheim, Germany
London, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content