Nothing really, we were pleased with the stay

We had a very nice welcome and introductory chat with tips on exploring Istanbul which was helpful. The room was very clean & comfortable and it was as described. We had a very small balcony, our view was mediocre, but we knew this when we booked this particular room. We like the location, for example walking to the Egyptian Spice Market is about 20 minutes. We could walk to the public transport to access all other parts of the city. There are restaurants and bars nearby, but it's also not far to walk to other areas (north or south) for more variation.

Stayed in October 2024

Nothing to complain about

We liked everything: location, cleaniness, facilities, especially staff. Tufan, Elgi, Oguljan, Sam were very nice, friendly and supportive. They were helping with any issue we had, with smile and immediate assistance. Thank you all so much!

Stayed in October 2024

Istanbul is quite noisy. That has nothing to do with the hotel though... Area is for tourists, so a bit hard to find anything real local. After some research and walking there is plenty of nice options around. Just don't wait anything super real around Galata Tower.

Location is great if first time in Istanbul. Galata area is quite touristic but nice location. Easy to get almost anywhere.

Stayed in October 2024

The place was clean and location was great and the staff were excellent

Stayed in October 2024

Only two small bottles of water supplied each day, the rest you have to pay for - the mini bar is quite pricey. Recommend buying a large bottle of water from a store nearby. Basic facilities - no gym or breakfast included, so really just a place to stay, but was all we needed!

Beautiful spacious room, comfortable king size bed. Loved the balcony, good central location, walking distance to a lot of key areas and to the metro station, lot's of places to eat and drink nearby, great view of Galata tower and Istanbul, staff were very helpful with recommendations and felt very welcome. Chocolates and Turkish delight on arrival, complimentary wine included on first night was nice!

Stayed in October 2024

Everything was great with our apartment, but a few things if improved would make a difference. The terrace was an great feature for us, but the flowers and plants on the terrace were either dead or dying. Not a great look. The Appartement management knew this and had planned to address it. Although the hand held shower head in the shower was working and was just sufficient, the rain shower head was not. Not a big deal, but it seemed a plug had been removed on the main diverter which prevented water from being diverted to the rain shower head. They will fix this. And one of the chairs in front of the smaller than useful TV almost collapsed when my wife sat on it. She's 5' 1" and 115 lbs...so not a risk to furniture :-) They will fix this. And the one thing I didn't forgot to mention to management was the safe. It's on the floor of the amoire and not fastened in place. I'm less concerned about fastened in place, but I hate safes so low down. You have to get on your knees to properly put things in and take things out. Whether your 5' 1" like my wife or me at 6' 3"...it's a real pain! Plus it could be a little wider. And remember...Istanbul and in particulat the Galata/Beyoglu area has very hilly terrain...so if you have any mobility issues, it will be a real challenge for you. Regardless, we will stay at the Louis Appartements again!

The location was great. We stayed 4 nights here in Galata and the 4 nights in Sirkeci, Fatih. Most of Fatih is far more touristy than Galata. I will only stay in Galata in the future. Although somewhat touristy also, Galata has a much more local neighbourhood feel with better restaurants nearby and far less aggressive vendors. Plus you are close to the Pera neighbourhood and all it offers and other Beyoglu neighbourhoods, and you're centrally located to easily access areas north to Taksim Square, the Bosphorus to the east, south across the Galata bridge to Fatih, and all ferries whether on the Beyoglu or Fatih side to the Asian/Anatolian side and up the Golden Horn. And the Louis apartments are perfectly located in Galata right down the street from the Galata tower. And the terrace and view looking directly at the Galata Tower are an added bonus! And on a finally on the positives...the King size bed in the Tower Suite was a really nice bonus and everyone on the Louis Appartements management team and staff were absolutely fabulous!

Stayed in October 2024

Although the location is excellent (close to Istiklal and the Galata tower) its location near the top of a VERY STEEP hill does have drawbacks. Waking back to the apartment after a long day of tourist activities can be a challenge for some, however we enjoyed it. The building is also situated immediately next to a large parking garage, we did hear some noise throughout the day and night from that garage, so that may be something to consider if you are a very light sleeper. The air conditioning unit in our apartment although it worked great, it would intermittently squeak loudly - waking us up from sleep.

The hosts at the Louis Apartments Galata are the most wonderful and friendly people. They were very welcoming and helpful with tips and lots of travel advice to support our sightseeing in Istanbul. Every time we met with them they would offer us tea, coffee and sweets. The location was excellent (really close to the Galata tower) and allowed us to walk to Istiklal Caddesi every night for dinner, fun, and people-watching. The apartment was large, clean, had all the modern conveniences that we needed, and was serviced by the cleaning staff every 2 days. The bathroom was clean, well-lit, and had a very nice shower with good water pressure. The kitchen in our apartment was small but had everything we needed to make quick coffees and small breakfasts/snacks. The couch was decent and provided a nice place to sit and relax after long days out. The TV seemingly received about 1000 channels, yet we did not watch it much.

Stayed in September 2024

Very good hotel, I was anxious before I got there as I have experienced so many situations with small unknown hotels… the Galata B& B was an excellent find. Above expectation. Great staff, excellent location and quiet.

Stayed in August 2024

The area where the apartment is located is VERY hilly so be prepared to walk up and down many very steep hills to get anywhere (including to public transport). If you have mobility issues, this location is not for you.

The apartments are beautiful, the roof terrace apartment is wonderful with a beautiful balcony and magnificent views. The staff are lovely and helpful. It has a lift so getting luggage to top floors is no problem. It is very close to the Galata tower as well as the metro, ferries, tram and funicular.

Stayed in August 2024

Nothing

I recently stayed at this hotel and had an excellent experience. The rooms were clean, modern, and well-appointed, making for a very comfortable stay. The staff were friendly and attentive, always willing to assist with any request. The location was convenient, with easy access to nearby attractions and restaurants the area.

Stayed in July 2024

The rooms are very big and comfortable, and the location is amazing.

Stayed in July 2024

Amazing staff, excellent location.

Stayed in June 2024

Leaving

Absolutely everything Beautiful sheets lux quality Location cannot be beaten Balcony the best

Stayed in July 2024

nothing

The appartments were really clean and complete. The service was excellent. The staff was very accommodating en helpful. Location was superb close to shops, restaurants and of course the historical galatea tower.

Stayed in July 2024

Excellent location, clean

Stayed in May 2024

Nothing.

Great location, quiet although only metres from galata tower. Friendly & experienced staff who really want you to have a good stay. Sharing local knowledge on sites, restaurants & transport.

Stayed in June 2024

Having a fan in the room would have helped. We visited in May - so an aircon makes it too cold. A fan would have made it perfect.

The location is superb and the staff was very helpful. Beds were comfortable and bathroom was clean.

Stayed in June 2024

maybe you can have a guide of places and how to get there.

your staff was amazing. the neighborhood is the best in Istanbul. cheers!

Stayed in June 2024

In terms of what didn’t quite work for us was the superior suite we were put in, we would have preferred the superior suite with the window above the sofa which seems brighter than our suite was, our living space was quite dark. The bed was quite hard and the bed cover wasn’t big enough for the size of the bed and the bedding and towels had a bit of a stale odour despite looking clean. We didn’t have anything from the minibar as it was too expensive, and it would have been a better experience if there wasn’t a 2 euros charge to have coffee in the suite, which meant most mornings I had to go down in the lift to reception area to have a complimentary coffee to take up to our suite. We have never had to pay for room tea and coffee every where else we have stayed. They should also stay up to date with the prices to attractions and airport taxi transfers as we were expecting to pay what they advised but this is not the Louis apartments fault but beware of sites like Hagia Sofia where you can expect to pay 25 euros just to enter the mosque and another 25 euros for the museum! We have never paid this much to enter sites and museums anywhere else in the world! They are taking advantage of tourists with these shocking prices, and there’s no price on display at the kiosk at Hagia Sofia. Again not the fault of the apartments but it could be quite noisy at around midnight when it sounded like the refuse collections were going on. We couldn’t sit on the balcony because the table was dirty with bird droppings and it overlooked a multi storey car park and situated near the fire escape.

Our communication with the hotel before we arrived was good, they were helpful with any questions we had. The apartment was clean and comfortable, good sized suite. We had a complimentary bottle of water and white wine in the minibar which was nice. We were also gifted a bottle of wine which we appreciated. Whenever we needed the iron and board they brought it up for us. The shower ran well with hot water, decent size bathroom. The staff were friendly, polite and very helpful in terms of places of interest worth a visit and how to get there. The apartments are in a good location close to the Galata Tower with lots of places to eat and drink nearby. About a 5-10 minute walk to the nearest tram to get to the old town across the water. Minor issues with toilet not flushing and safe not working were fixed very quickly.

Stayed in May 2024

Nothing at all that I can think of!

The location was PERFECT but most of all the staff were amazing. They were soo helpful and genuinely wanting us to have a good time. I’ve never met staff more accommodating!!

Stayed in May 2024

Location

Stayed in May 2024

My accommodation was perfect! A place very cozy,clean and ... perfect! The view to the Galata Tower was speechless! A very nice experience with a very kind staff! This experience must be repeated! I recommend 💯

Stayed in May 2024

Amazing hotel. Professional and caring staff: spent a good hour helping us plan our 7 days in Istanbul (hotel has Lonely Planet and other handy material), made very useful suggestions and then booked three events. Was 24/7 available all the way thru. Location is close to main sites and has good windows - no noise at night which is remarkable for a central spot. Elevator helps. Grocery next door. Apartment has everything we need, more stuff was brought upon request. Will be happy to come again.

Stayed in May 2024

The staff were the friendliest and most helpful I’ve ever seen. Incredible service. The location is also really perfect.

Stayed in May 2024