Fatih Caddesi Kasım Sokak No:5 Merter, 34925 Istanbul, Turkey
#1581 of 2,535 hotels in Istanbul
Guests' ChoiceBased on 171 hotel reviews
8.7Cleanliness
8.7
Comfort
8.7
Location
8.2
Facilities
8.7
Staff
9.2
Value for money
8.6
Free WiFi
8.7
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End of dialog contentReviewed: 10 June 2024
Linevas
LithuaniaThis time i get the room, where looks like walls made from paper 🤦♂️ I heard everything what is doing my neighbour, like he would be living in my room 🫣 And i feel when neighbours smoke, and feel it badly. It should be non smoking rooms in all block. I think they should separate the smoking and non smoking block.
Almost verything is fine
Stayed in June 2024
Reviewed: 30 May 2024
Bolaji
United KingdomGreat
Stayed in May 2024
Reviewed: 11 May 2024
Filip
United Kingdomcold swimming pool
staff was helpful good location for what i was needing
Stayed in May 2024
Reviewed: 30 April 2024
Tripathi
IndiaVegetarian options in the breakfast menu
Cleanliness Was very good, staff was very cooperative
Stayed in April 2024
Reviewed: 15 April 2024
Gunshan
AzerbaijanOnly it will be good to add general lighting on the ceiling.
We liked the room; it was comfortable, and you could normally move. The breakfast was perfect every day; there was something new. The room was cleaned daily. The personnel was very friendly and helpful.
Stayed in April 2024
Reviewed: 21 March 2024
Linevas
LithuaniaThat i dont smoke, but somebody smokes in other rooms, and that really feels, especialy in toilet.
Everything is fine. Good size room, everything nice and clean. Good breakfast. Very good value for money.
Stayed in March 2024
Reviewed: 6 March 2024
Daniel
GermanyGreat hotel
Stayed in March 2024
Reviewed: 4 March 2024
Loshi
Loud noise from other room after midnight until morning.
The courtesy of the staff, the breakfast, etc
Stayed in February 2024
Reviewed: 21 February 2024
Dominic77
BelgiumBreakfast could have more hot food options
Staff are very friendly. Comfortable and clean hotel with affordable price Few minutes walk to textile center in merter area.
Stayed in February 2024
Reviewed: 14 February 2024
Razvan
RomaniaNothing
Very clean and easy to find. Free parking place wich is big plus in Istanbul Breakfast included
Stayed in February 2024
Reviewed: 7 February 2024
Bassem
Saudi ArabiaThere should be more options at the breakfast buffet
Near to the local shops in merter Good price compared to other hotel in istanbul
Stayed in February 2024
Reviewed: 1 February 2024
Yana
BulgariaPool was closed due renovations
Large room with all modern amenities. There are many shopping centers nearby
Stayed in February 2024
Reviewed: 30 January 2024
Louay
Czech RepublicNothing
Everything is good
Stayed in January 2024
Reviewed: 25 January 2024
Stela
RomaniaNone
Central location. Close to tram stop. Friendly staff. Our room was clean and large
Stayed in January 2024
Reviewed: 15 January 2024
Jess_k
UkraineHad a nice stay without any negatives
A very comfortable hotel for those traveling by car. I would especially recommend it to travelers who want to stay close to shopping areas. The lobby of the hotel is very beautifully designed. The room is spacious, clean and perfect for a good sleep. Breakfast is delicious with lots of variety. It was my first stay in this hotel, I think I will come again.
Stayed in January 2024
Reviewed: 27 June 2024
George
Romaniabreakfast
Stayed in May 2024
Reviewed: 1 June 2024
Md
United KingdomIt’s not bad at all. However it’s not super clean. Bathrooms need exhaust and first day we smelt Cigarettes in room. It’s common smoking in Turkey.
Good place for family. Could be better. But good overall. Friendly staff, very polite and helpful. Good facilities. Breakfast is basic, however it’s not that bad. Bit outside city centre. About 30min by tram. 7 min walk to Mehmet Akif tram who’s takes you to Sultanahmed, Grand Bazaar, Yusufpasa and Eminninu.
Stayed in June 2024
Reviewed: 28 May 2024
Marcia
EcuadorThe personal is very abusive. I booked a dinner without alcohol, and the enxt day they wanted me to pay 30 euros extras, crazy man shouted at me, saying he is gonna call the police. Of course I did not pay that. And also, they did not say the mini bar was extra, so I just drank water, nothing more and they made me pay 400 liras. Abuse!!!
Nothing
Stayed in May 2024
Reviewed: 20 May 2024
Brie
RomaniaI had a very disappointing stay at this hotel and feel compelled to share my experience. Firstly, the cleanliness of the room was below par; the entire space including the wardrobe and bedside tables were dusty. Our room, which was meant for four, had only one glass, and to make matters worse, we had no hot water on the second day of our stay. The so-called balcony was another letdown with no view, just a wall, and it bizarrely had snails on it, despite us being on the third floor. Additionally, the balcony door was broken, which was inconvenient. The spa facilities were equally disappointing. The pool water was uncomfortably cold, and there was a persistent moldy smell in both the hamam and the sauna. The massage rooms were also very cold, which detracted from the experience. Most concerning of all was the issue with my wallet. I noticed money was missing after leaving it in a locker at the spa. Although the staff showed me security footage and nothing suspicious appeared, it was the only place my wallet was left unattended. Lastly, parking was another hassle, only available after 7 PM. I cannot recommend this hotel given these numerous and varied issues.
The only good thing is friendly staff
Stayed in May 2024
Reviewed: 7 May 2024
Mohanad
United Arab EmiratesThe breakfast buffet is poor I wish if they improve it
I liked the hotel in general
Stayed in May 2024
Reviewed: 29 April 2024
Hepy8
BulgariaThis is definitely not a 9+ hotel. I fall victim to the quality images in Booking. The hotel is actually small, the elevator is small and it is as a whole not a 4-star hotel. I booked 5 large rooms, but they tried to fix us in economy. The moment I insisted that there is a mistake, they switched us to the correct. It felt like they were checking if we are easily scammed and decided we are not. Also there is not really parking to the hotel. Just places outside and 0 assistance from their side. This is definitely not a 9+ hotel!
Stayed in April 2024
Reviewed: 29 April 2024
Raja
LebanonThis hotel is not worth a 4 stars rating. Room service is a disaster, not clean, and the pillows are not comfortable at all!! Room 211 was literally a disaster. Whenever you take a shower, the shower room leaks!!
The location is very good for a work trip since it is not far from merter wholesale market. The staff at reception where helpful and kind.
Stayed in April 2024
Reviewed: 21 April 2024
Ali
Turkeycleanliness was not good room servis does not do well every day they came but didn’t wash the glasses or dishes ,,,, and there’s no complimentary , bedding was Old and torn sheets
Staff was so good and friendly breakfast was great
Stayed in April 2024
Reviewed: 18 April 2024
Andrei
RomaniaThe property has no parking spots even if it’s saying on booking, they don’t so have to find a place by yourself. The pool it’s open between 5pm and 10pm and the water is very very cold. We couldn’t eat anything from breakfast due tu poor condition of food: eggs already boiled and cracked and had literally just 2-3 eggs so you had to wait/ask for if you want any. no vegetables, just some old apples and also we found humans hair in the bread. The room even if it has a balcony is not a real balcony because as soon as you opened the door, there is a big wall in front of you. The bathroom had poor light and had mold and rust almost everywhere. Unfortunately that’s a no.
Not much to like, the property is very far to the city. Basically add another 50 minutes to get in place.
Stayed in April 2024
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