The noise from the street. Not a big deal and I don’t hold it against the hotel since it is located in an entertainment district

Location by the train station and within walking distance to many restaurants and shops

Stayed in March 2022

The only thing I didn't like is Wi-Fi. It requires to login every day (sometimes even twice), that really annoys. The connections was slow, from time to time it was not possible even just to google something due to low speed.

Awesome location! Everything you need is not more than 5 minutes walk: public transport (izban, tram, bus, ferry), shops, restaurants, ATMs, embankment. At the weekend it was quite noisy at nights, but it was expected. Staff is really helpful and kind. Very taste and various breakfast. Cozy room with a nice view.

Stayed in March 2022

Great Hotel, Great location.

Stayed in March 2022

nothing really. it was great

the location was ideal. the hotel was very clean and has friendly staff.

Stayed in March 2022

Nothing at all

The location is great, direct in the centre of the city and very close to the metro station. The room was clean and well decorated. Front desk stuff is always helpful and friendly, my kind regards to them. We did not have breakfast at the hotel so i can’t say anything about it. Highly recommended.

Stayed in March 2022

The breakfast was good, but maybe not amazing, if that's really really important to you.

Very centrally located, especially if you want to go out at night. The décor of the hotel was fun and the vibe perfectly fit the city. The staff was friendly and helpful and spoke English well.

Stayed in February 2022

N/A

Love this hotel, stayed here a few times. Amazing location, central and right where there are lots of bars, cafe's and restaurants. Really close to the ferry terminal to explore the city easily Great receptions staff - 10/10!

Stayed in February 2022

Bathroom is too small but comfortable.

Friendly staff and a very good location. The option to check out later is very good, thank you for that!

Stayed in February 2022

The way how they serve the breakfast should be with my self not by staff

I liked the room was cozy and clean

Stayed in January 2022

the door of our room made noise every time another guest would close theirs and it was little disturbing at night.

clean and cozy room, great location, friendly staff

Stayed in January 2022

They should be more careful with the cleaning part in the toilets, but in general, the room looked clean.

Good location, very good breakfast, and helpful staff.

Stayed in January 2022

The staff was super friendly! They were really accommodating with all the amenities and they also reached out that I had left some things in the room and they were willing to ship it to me

Stayed in January 2022

Our hotel room looked out onto a car park.

Great location, good breakfast, helpful staff.

Stayed in December 2021

Small rooms

Location, comfort, cleaning

Stayed in December 2021

The breakfast meal was fine. Not the best during my trip but the wait staff were attentive.

Very clean and comfortable rooms. The staff were helpful and all was as expected.

Stayed in October 2021

Not sure

Stayed in November 2024

Clean and convenient business like hotel.

Stayed in August 2024

Need to renovate

Stayed in June 2024

rooms are very noisy I was on the first floor when I checked out and mentioned this yes next time we will book you on higher floor

friendly staff good breakfast

Stayed in April 2024

The air conditioning is turned completely off until the summer officially begins. I visited in late march/april- the weather outside was 28 degrees Celsius and I was unable to control my AC. It made it very difficult to sleep as the room was so hot and stuffy, especially after I showered. When I complained to the staff, they graciously gave me a better room, but the issue with the AC was still there (all rooms are like this). Additionally, because the hotel is so centrally located, it stays veryyyyy loud outside until about 2am every single night and there are no rooms that are not located on the street. Mornings are quiet though so you can sleep in if you have time. If you’re a light sleeper, you probably won’t get any rest. This is not the fault of the hotel though.

The staff were very kind and helpful, the location was fantastic (walking distance to almost everything), the rooms were clean.

Stayed in April 2024

I parked my car in front of the hotel and walked-in into the place for check-in. He told I need to move my car to the private parking space literally 40 meter away after the 7pm because police are picking up the cars. I asked him that I can do it rightaway but he said to me these times -around 4pm the time I check-in- is okay no need to worry. He called me 5 min later that told me that my car has been picked-up by the police. I had to spend 2 hours and pay 600 TL fine to get it back. When I ask to the refund of the fine, because I literally done what exactly he said to me, he told me literally "you talk to much!! I would have pay the money but I do only have 50 TL lol".. I couldn't find a way to get in touch with the hotel manager or superior officer that I can escalate the case.

location

Stayed in October 2023

Two Bad examples of miscommunication between the receptionists that made me really angry. - Before my arrival I sent a message on Booking asking if the hotel knows a taxi company that can drive me to different places around Izmir, I received a positive response. But During my check in, the afternoon receptionist told me that I could take a taxi in front of the hotel and check the price myself. So for two days I used the taxis in front of the hotel. Two days after, I spoke with the morning receptionist (different person than the afternoon one) about other places i wanted to visit, he told me that he could call a taxi company they often work with and make good price, or organise a private tour with a guide for me. When he showed the price he got for me, I realised that it was way cheaper than the taxi I took in front of the hotel for two days. Basically the afternoon receptionist made me spend a fortune knowing the hotel has better negociated prices with taxis - After 5 nights already paid on booking.com I asked to extend my stay one more night.The morning receptionist told me that I would pay during the checkout (which is pretty common in other hotels, I wasn't surprised) Two days after I was woken up by the cleaning lady who told me that paiement was needed at the reception, I told her about what I was told but after 5 hours I was called by the afternoon receptionist who told me I must pay now. I didn't like to be harrased this way and I don't think it's a way to treat a customer, who has already paid 5 nights. Clearly there is a receptionist who knows about customer service and another who doesn't. I come back to izmir in two days, I was planning to book in this hotel but after what happened I will book with Ibis.

Bedroom well furnished and well decorated, with air con. Fantastic morning receptionist who organised a private tour for me and indicated me how to get to Ephesus. Nice cleaning ladies who are always smiling.

Stayed in September 2023

There was a horrible smell in the room - stay in upper levels!

The staff was amazing

Stayed in August 2023

There was no carpark at the hotel (your car will be towed away at the front), but there is a carpark on the same street. No room service or porter. The bathroom is small. Only a blanket on the beds. The irons (two given to us) had faulty cords and the ironing board was broken. The tv had only a Japanese channel that was spoken in English. No other English channels.

The hotel was centrally located in Izmir, within walking distance of the mall and Konak Promenade. The continental breakfast buffet in the Pub was good. (No juice or tea/coffee, except Turkish tea). There is a lift to rooms. The room was standard size, with a street view. Laundry service was good.

Stayed in July 2023

servers were down, hence Wi-Fi was unavailable on the first night. strong smell of cleaning products at reception area - should be avoided if you are sensitive to scents.

Staff were polite. Comfy beds.

Stayed in June 2023