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Reviews of Grand S Hotel 4 stars

Otogar Yolu No:20 Esenler, Esenler, 34220 Istanbul, Turkey

#1268 of 2,510 hotels in Istanbul

Guests' Choice

Review score

Based on 251 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    7.9

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 21 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Too small shower room.

    Good breakfast, buffet style.

    Stayed in May 2024

  • Reviewed: 19 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Location is away from attractions but tram services available

    Very friendly staff

    Stayed in June 2024

  • Reviewed: 17 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Basic Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The swimming pool was very cold and filthy. Told and show it to the receptionist, she was very rude, and said they are a separate company from the hotel and if we would like to leave, it’s up to us.

    Had a great experience with receptionist Ilklima. She was very helpful and friendly. She is an excellent face of the hotel.

    Stayed in June 2024

  • Reviewed: 24 May 2024

    7.0
    Stay was okay but far from city
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Good for a short term stay
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Showers in some of the room are incredibly small. If you are a plus size individual or tall it can be a hassle to get into it. Also the rooms had a weird smoke smell, which is managable and does air out and fine for a short say.

    It is equidistant to each airport. The staff is friendly and accomodating with early check in. Thank you Mohammad for all your help! Room is perfect for a short few night stay or to wait from the next flight.

    Stayed in March 2024

  • Reviewed: 1 May 2024

    8.0
    A good hotel with minor quirks
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    However, they must have some generator next to that room, because there was a constant rumbling sound and vibrations. It felt like being a sailor on a ship. I didn't mind it but some people might be put off. Another issue was the bathroom door, which didn't shut because of some obviously botched job they had performed on it. I didn't inform them about it as I was staying just one night.

    I arrived four hours before the check-in time but they were flexible and found a room for me. It was nice, very spacious and faced the back street, so there wasn't any traffic noise. The location was perfect for me, close to the Otogar station and public transport.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Good hotel that served the purpose
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were in need of a little maintenance and touching up. A little old and worn in places. Only one pillow was provided per person. I’m sure they would have given another if we had asked but there should have been two each to begin with.

    Good staff and reception area was nice. Breakfast was amazing both the venue and the food, we were not expecting it to be that good. Spacious rooms, quick check in and check out.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Good!
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    Wi-Fi was very unstable and disconnected many times

    Stayed in March 2024

  • Reviewed: 5 April 2024

    9.0
    Very nice hotel.
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A bit noisy since it was on big Street and I was facing the Street. Not perfectly clean but not dirty. Decent place.

    For me location was good, I needed locations that are close. Staff was amazing, both in restaurant and hotel. Room was OK.

    Stayed in April 2024

  • Reviewed: 22 March 2024

    8.0
    Friendly
    • Couple
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Not great sound proofing

    The staff are great, they go out of their way to help with you

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    it was very good, but it could’ve been better
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    tv was my age, no smart functions, no channels either, only three turkish i think, the bathroom door for the shower was broken, but i managed to fix it myself.

    very good staff, especially in the night, the bed was more than alright and it was clean everywhere

    Stayed in March 2024

  • Reviewed: 27 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast is very easy

    Location good for one stop ,close to the bus station, freindly stuff.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel, especially for a short trip. Mouhamed, at the reception, was very nice, greeted me warmly, checked me in and told me everything I needed to know for a comfortable stay. Warm and cozy hotel with good breakfast

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Not the best value for the money.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Despite the room service brochure in the room, there was no room service available and to get any food you would have to go outside to the nearest restaurant by yourself. The restaurants that are located in the hotel were not operating at 3 pm for some reason.

    Comfy room but needs some renovations.

    Stayed in January 2024

  • Reviewed: 8 February 2024

    9.0
    Good location and nice rooms
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    This hotel is so close to the bus station (10 min walk) and aslo it's easy to get to the centre. I had nice room with everying what needed, I like staying here

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    It was good but it could me better
    • Family with young children
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The bathroom

    It was nice

    Stayed in February 2024

  • Reviewed: 24 January 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It is unpleased to stay in cigaratte smoke in the room....

    Place nice Nice to have Spa

    Stayed in January 2024

  • Reviewed: 27 December 2023

    7.0
    Good location with bus station
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    the room is a bit dirty and there is a lot of black mold, noisy as the windows face the highway

    clean and soft bed, good selection of food for breakfast, friendly staff

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was very friendly! We were able to leave our baggages after the check out and visit the whole day without carrying them around. The hotel is very close to the Esenler Otogarı (one of the main bus stations in Istanbul).

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    Very good
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    We had some problems with early breakfast, but finally the staff helped to solve the issue

    The hotel's location is quite covenient, near the main bus station, not far from metro, so you can easily go anywhere. It is good for 1 night stop during your traveling

    Stayed in December 2023

  • Reviewed: 21 December 2023

    8.0
    It was a good place to stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    The massage

    Stayed in December 2023

  • Reviewed: 19 December 2023

    7.0
    Clean and nice hotel for travel
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Water in winter not hot it is warm enough to get showers

    Location

    Stayed in December 2023

  • Reviewed: 9 December 2023

    8.0
    Great staffs and lovely environment for holiday especially the swimming, gym and spa inclusive. Than
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The variety of food provided.

    The staffs are great and helpful.

    Stayed in December 2023

  • Reviewed: 1 December 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Basic Triple Room
    • Stayed 3 nights

    cleaning the room maybe can be better

    Stayed in November 2023

Showing 1 – 25

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