Extras overpriced

Beautiful territory, nice water park, staff absolutely amazing, good variety of food

Stayed in September 2024

Housekeeping team needs to improve their service. I have worked at a 5 star hotel for 7 years, and I know that housekeeping could be better. 1st issue was that despite the fact that I have put Do not disturb (DND) sign, as I had terrible headache and put my baby to sleep and i myself slept as well. Houseeeping knocked on the door, then entered the room with her key and woke up my baby and me as well. This was really disturbing moment, they should be attentive for DND sign. Also our shower gel has not been refilled for 2 days - this is a hotel which has pool, beach - it means people are going to take a shower many times during the day. We had only 2 shower gel for 2 adult and 2 kid, after 2 days we called and asked for some shower gel and went to the beach. After our return we saw 10+ shampoo and body lotion (we asked for shower gel) thrown into our bed (!) and the lid of one of them was open and was spilled to our bed. I think this behaviour is totally unaccepted - we felt as if I will say in Turkish "alın, başınıza çalın".

It was our second stay after 7 years. Everything was really good. We enjoyed our stay, facility, beach, pool - everything is very close to hotel so you do not lose time. We were travelling with 2 kids, servers at the restaurant were very helpful, kind towards our kids. They tried their best to entertain them so they will not cry. Aquapark, beach, pools and especially kids pool was super as well. The stores in the hotel was also nice, prices are high but it had good choices for us to buy some beach toys for our kids. Entertainment team was excellent. I enjoyed every moment of entertainments, shows :) Food depends to your mouth taste, if you like Turkish food style you will not stay hungry. For us it was good, different food choices, breakfast was good, lunch was so-so, dinners were good. The other restaurants also offer nice food choice. Overall, thank you to restaurant servers, chefs, reception team, entertainment team! Also staff from Azerbaijan were very hardworking, thank you guys!

Stayed in July 2024

every thing

Stayed in July 2024

Actually every thing were great and comfort . But i suggest to have a golf car for transfer from the room to the swimming pole.. that's it .

I liked everything from a to z The food and snack were deliciius and receptionests were helpful and friendly. The kids club was amazing ..my kids were really enjoy

Stayed in July 2024

1) the single bed matrass was pretty soft, so you could feel the springs under your back. They had no hard/firm matrass. 2) there was no decaf drinks like decaf coffee or decaf cappuccinno 3) lift was pretty small and often very warm inside. Outside of rooms in the corridors always hot since they did not turn on aircos in those areas 4) every night at around 21.30 there was a loud music in the hotel ( i guess due to partying in the Disco). Even with the soundproof windows you could hear the music pretty well.

1) Staff were friendly and helpful. 2) Hotel had more than enough staff all over the places. 3) It was quite clean. 4) Quality of food was great with variety of options. 5) Location was great too. 6) Aquapark was great. 7) Beachfront and its pier were nice. 8) Hotel has enough entertaining activities for kids

Stayed in July 2024

TV should be in english and more channels, preferably, netflix and youtube.

Everything. Free food. Good variety and drinks. Amazing entertainment

Stayed in July 2024

Everything was great. Room no 3314 with sea and pool view was amazing. The stuff was helpful. The food was delicious, easy check-in, and easy check-out.

Stayed in May 2024

The smoking on the grounds of the hotel: Didn't expect this would be a problem since it was outdoors. But that was until we found ourselves amidst a huge number of smokers in the same vicinity. As non-smokers, this was a MAJOR turn off for me and my family and as such couldn't really enjoy the evening entertainment. SECONDHAND SMOKE is a real thing and totally unfair to non-smoking guests. It was a major lesson to be sure to look out for this when next I book a trip anywhere. LANGUAGE: English was probably the 3rd or 4th language and some of the staff spoke little or no English. This made communication a little hard

Very friendly staff. Everyone greeted you with a smile. The grounds are absolutely stunning and so close to the beach. So much to do and lots to see. Loved the variety of food and drink places. They really make sure you enjoy your stay. We got to stay in the quieter Vonresort Elite section which was added bonus to our stay.

Stayed in October 2023

-No interconnected rooms available -Slides in the park are all of the same kind - became boring for the kids after 2 days -Around 1 hour drive from airport and 20 minutes from nearest mall

Room was spacious and clean Food was fantastic Pools and beach were great Activities and shows were nice Having access to three different hotels was a bonus for walking, jogging and biking

Stayed in August 2023

Room view.

Beach, pool, aquapark, bars, dinner

Stayed in August 2023

We didn’t like the AC, it’s not strong, we sweat in the lobby, and the buffet area, but in the room it’s good. I hope to fix that problem :)

We liked the service, the crew were so nice and helpful, speacial thanks to Aisha the house keeping. We liked the pools, food, beach, food, aqua park, spa, atmosphere, bars, the drinks, shows, really beautiful resort and a lot of activities.

Stayed in August 2023

Cats and flies!! No much varities in buffet. It was nearly the same every day esoecially the breakfast.

Everything was amazing and the staff was very friendly. It was my second time in 2 successive years and Iam planning to go there next year.

Stayed in July 2023

nothing.

the resort is a great place for family.

Stayed in July 2023

Expensive

Very clean Rooms

Stayed in July 2023

Aquapark needs some development, maybe more slides for the kids , more snack bars

Its very accessible, everything is in reach , food was great ,

Stayed in July 2023

Most staff do not speak English. English tea not available.

Superbly entertaining Animation team that kept us entertained every day. Yamant, Serok and the rest of the team made extra efforts to keep a buzz and fun atmosphere. Superb facilities including the water park. Beautiful garden and private beach. Not overcrowded. Friendly, cooperative and helpful staff. Very High cleanliness standards. Wide range of delicious food. Lovely spa facility.

Stayed in May 2023

Aircon temperature adjustment in the room.

Stayed in April 2023

Nothing

Everything

Stayed in November 2022

Very good place to be with children.

Stayed in November 2022

Choice of food average - hot dishes, quite a lot of fast food. Poor choice of fish and seafood. Rooms: we stayed at Elite building, more or less ok, hoverew furniture is old, just painted. One place to get beach/ pool towels, every time quite a long walk.

Territory, swimming pools, beach, helpful staff however some difficulties with English. Gozleme - very good! Choice of drinks when having uai is good.

Stayed in October 2022

-

foods&drinks, entertainment, swimming pool, beach

Stayed in October 2022

Everthing was perfect.I love Vonresort.Thank you

Stayed in September 2022

Internet connection was very slow and spotty throughout the resort

Food was great, location amazing,stuff friendly and entertaining. You cannot get bored.

Stayed in September 2022

All ok

Stayed in August 2022