Location and personal

Stayed in August 2024

Rooftop restaurant is a wannabe restaurant. Not actually tasty. Tapas is much better. Main issue with the hotel: One of our rooms was full of cigarette smell even though it was a non smoking room and floor. Unfortunately staff "solved" it (not) by spraying perfume and claiming it coming from the ventilation. We had the other room right next door and that was completely Ok. So in short, staff just ignored our complaint and did nothing to actually solve the problem. That was not expected from Hilton. Since we had this additional room few day after our actual room, we know that the previous tenanta smoked in the room. So obviously the smoke alarms in the room is also dysfunctional. This is probably more serious problem than their incompetence to offer another room.

Great view and location.

Stayed in August 2024

Air conditioning not working Wooden decking by pool STILL not repaired Commented about 2 tears ago

Staff very friendly Hotel clean

Stayed in September 2024

The rooftop bar open through the day

Breakfast and location were great. Pool area and bar service also great.

Stayed in September 2024

They should pay attention more to details of services and neatness/cleaning

Stayed in August 2024

The room is very small for 3 beds. There was hardly any space to keep our large suitcases! So you rather book an additional room and manage with the double bed! The wifi for some reasons keeps dropping!

The receptionist lady was very kind and accommodating. She remembered our request for additional bed and ensured we had one! The breakfast is good and the location is also well placed. The spa was great and the facilities was clean.

Stayed in August 2024

room smells because of carpet. Bathroom was dark and it was slippery to come out of the bathtub.

location and view from marina facing rooms

Stayed in July 2024

I took the corner suite. The shower was flooded. all the bathroom need to be maintain. The breakfast area always full and the floor always dirty. The food is good. And I ordered from the room service they bring the food without cover !!

I like the reception stuff was very friendly specially Zainab she was very helpful and very friendly. This is my third time staying in this hotel. The hotel is near to everything. The location is amazing. The view is beautiful.

Stayed in July 2024

Room card issue never fix during our three-day stay, we need to ask hotel staff to open door every time with the master card, even after we swim etc… which is quite embarrassing and inconvenient. Room was not clean , that’s indeed a big disappointment as this is Hilton Double Tree chain… WiFi connection was not good, need to sit close to the door to access.

Room card not work for two days and require staff to open door every time. Room cleanliness and facilities are below Hilton Double Tree brand normal standard. Can found already opened kits in toilet… we simply that threw away. We stayed in 4 hotels in Turkey in total and this is the only one with these issues. Location wise it is great, sunset view is good…

Stayed in July 2024

Nothing, really. I do have to mention that there’s loud music from the bars around the hotel which might be a problem for some. We could sleep without problem. But this is a small price to pay given the hotel’s location.

The room, location, pool, last but not least the staff who were very polite and helpful and always went the extra mile to make our stay enjoyable. The view from the rooftop is a must see. Did I mention hotel’s location?

Stayed in June 2024

We are given an upgraded room with bathtub, but the shower screen is damaged and can’t close properly, once we shower the toilet floor is wet.

The room is big and the beds are comfortable

Stayed in June 2024

Breakfast was nice

Stayed in April 2024

No, everything was good

Location is very good, the room was nice with very good harbor view, many good restaurants nearby

Stayed in February 2024

However, unfortunately, the pool was freezing cold (not heated) and the entry/ exit ladders contained no rubber safety grips which made them quite slippery and dangerous to use. The spa was out of order and according to one of the staff had not been in use for some time. It was of some concern that regular maintenance had not been undertaken, including the surrounding gardens which were full of weeds, requiring attention and care. It was a pity that such a beautiful place should have been managed in such a manner. Rating: 8.5/10

The Hotel was quite impressive with staff providing excellent assistance both on arrival and throughout our stay. We booked a separate King Cottage with a small private pool. The unit was spacious and luxurious with a comfortable bed and a large well appointed bathroom. The buffet breakfast was good while the Dinner was excellent and served on the Roof Top garden that overlooked the magnificent harbour, quite magical at night. The personal service offered by the head waiter was both attentive and outstanding. Dinner was also inclusive in the package.

Stayed in October 2023

coffee machine at the breakfast should be replaced with something new and with higher capacity

location is extremely good - right at the proximity of the corniche and across the street from marina. in 10-15 min you can reach any restaurant, cafe, have a nice walking by the seaside, or reach the castle

Stayed in November 2023

Outdoor pool was lovely and the breakfast was exceptional choice and freshly made eggs.

Stayed in October 2023

Nothing

Fantastic place we had a wonderful room with pool deck and the beds were so comfy

Stayed in October 2023

Very few options for vegetarians o the roof top restaurant and nothing in restaurant on the ground floor

Stayed in September 2023

A bit small for 3 people sharing

Friendly staff, really great breakfast options

Stayed in September 2023

Noise from local night club starting at midnight and ending at 3am. It was imposible to sleep. We had prepaid dinner in the hotel. If i exclude pasta, choice for dinner main course was limited to 5 dishes (i dont eat seafood or fish) where only 3 were available for me, but if we wanted, we could get different food and bigger choice but for that we had to pay additionaly. All food was excelent and tasty.

Nice food and very frendly stuff.

Stayed in September 2023

Very friendly and service minded staff.

Stayed in September 2023

Food on half board very limited . Food in main restaurant ok bathrooms dark .

Location , room size , staff, balcony size

Stayed in September 2023

Unfortunately we had booked a room with sun deck/smaller shared pool but had to request to move rooms after 3 nights due to the exceptionally loud music from a nightclub near the hotel until 4am nightly. The hotel accommodated our request to move rooms but we lost out on the pool. We have requested a refund of the difference in the cost of the rooms as we stayed a total of 8 nights.

Beautiful hotel one of the best we’ve stayed in. Location is super. Staff were very friendly and helpful. The food was good and beautiful views from the rooftop bar. The pool area was nice and comfortable with plenty of sun beds.

Stayed in September 2023

The loud sound of the new night club close to the hotel reaches inside the room. The room rate is high.

The staff are very welcome and friendly.

Stayed in September 2023