Binbirdirek Mah. Su Terazi Sk. No:10 Sultanahmet, Fatih, 34400 Istanbul, Turkey
#1117 of 2,507 hotels in Istanbul
Guests' ChoiceBased on 104 hotel reviews
8.2Cleanliness
8.5
Comfort
8.4
Location
9.2
Facilities
8.2
Staff
8.9
Value for money
8.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Johnathan
AustraliaA bit dusty, towels need a good ‘whitening’ wash. A bit noisy with front door proximity to lifts for our room. TV didn’t work
Location: in between the tourist old city hot spots of Sultanahamet and shopping spots around Camberlitis station. Eating spots all around. Old Istanbul feels with small traffic/walking lanes/roadways. Room was renovated albeit a long time ago. Sea of Marmara views from windows. Rooftop breakfast is great with food and views. Tours and transportation arrangements made easy with help of front desk.
Stayed in May 2024
Reviewed: 14 April 2024
Iqra
United KingdomLovely hotel in a great location and super friendly and helpful staff. Breakfast was delicious.
Stayed in March 2024
Reviewed: 29 March 2024
Tatiana
RussiaThe pillows were small and not comfortable; The smell of sewage in the bathroom; The warm food for breakfast was not really warm
The view from the room and from the terrace are just fantastic! It was my highlight during the whole trip: to enjoy the breakfast and magnificent sunsets on the roof top terrace. It is definitely worth to book this hotel just because of this view. The location is perfect, near all the places of interest.
Stayed in March 2024
Reviewed: 14 January 2024
Ahmed
PakistanThe hotel's location is excellent and very near to famous tourist attractions and tram stations. The owner and saff of the hotel were very helpful and forthcoming managing 24/7 front desk; they also provided luggage storage facility. Rooms are compact but comfortable, with extra bedding already available in the room. Will definitely stay again when visiting Istanbul and recommend it to friends.
Stayed in January 2024
Reviewed: 23 December 2023
Munthir
Saudi ArabiaFamily comfort and location
Stayed in November 2023
Reviewed: 17 October 2023
Carole
PortugalA little pricey
Breakfast on the terrace.
Stayed in September 2023
Reviewed: 27 September 2023
Karl
United StatesThe bathroom had a strong smell of mold- it made it hard to breathe at one point
The people were very kind
Stayed in September 2023
Reviewed: 20 September 2023
Marcel
RomaniaDiversity of breakfast...
Location. Stuff.
Stayed in September 2023
Reviewed: 10 September 2023
Garcia
CanadaThe breakfast was good but not varied
It was very clean and the location was amazing
Stayed in September 2023
Reviewed: 9 August 2023
Khaled
United StatesBreakfast was good. But they need to install more umbrellas in the teras area to provide shade for all the tables since most of them are not shaded.
The staff are very very helpful. The hotel location is excellent. It is very close to the Sultan Ahmet mosque and also to the tram.
Stayed in August 2023
Reviewed: 27 May 2023
Muhammad
United Kingdomsmell from one of our bathrooms (we have connecting Rooms) otherwise everything was Good.
Location Super Excellent Rooms Excellent Good Breakfast Roof Top Superb
Stayed in May 2023
Reviewed: 23 May 2023
Matthew
United StatesThe staff was very nice and accommodating. The front desk manager upgraded me free of charge to a room with a terrace and an amazing view. The room was comfortable and quiet. The hotel was a superb value for the money. In fact, I changed to another hotel later in my stay to try to get an even better experience, but it turned out that Hotel Dafne was a better hotel even though it was 30% less expensive.
Stayed in May 2023
Reviewed: 8 May 2023
Vasil
BulgariaWi-Fi wasn’t good
Location is perfect ! Great value for money.
Stayed in May 2023
Reviewed: 15 April 2023
Rositsa
Bulgariathe triple room is actually with sofa for the 3rd person, may be it is mentioned but i didn’t see it. the comunication before with went was slow and not clear. I was asking for parking in booking they have 5€, before we went they said 7€ and on spot we paid 10€.
I liked the loction, just next to Blue church and all the sightseeings in the old tawn. the room was clean and the beds were confortable. the staff were very polite and friendly. they changed our tawels every day and cleaned the room. there are couple parking lots in front of the hotel (they are paid additionaally). there is briekfast included.
Stayed in April 2023
Reviewed: 11 April 2023
Er
TurkeyUnfortunately, rooftop restaurant was closed on renovation
Good location, close to a lot of points of interest
Stayed in April 2023
Reviewed: 8 April 2023
Imran
United KingdomCan't think of anything
The breakfast was ok traditional turkish with a mixture of eggs cereal etc the staff made the stay even better nothing is too much everything done straight away giving good advice on restaurants and places to visit Cemil at reception was very helpful
Stayed in April 2023
Reviewed: 6 March 2023
Raya
Israelvery nice staff, good price, location
Stayed in March 2023
Reviewed: 23 October 2022
Khyrunisa
Malaysiathe location is perfect, walking distance to all attractions. the staffs (especially Ali) are all so friendly and nice. we like the breakfast (omg the burek and the choc pudding is to die for). i will be back!
Stayed in October 2022
Reviewed: 25 September 2022
Hina
NetherlandsNothing - we got what we paid for and knew what to expect.
Amazing location, just a couple minutes walk from the main Sultanahmet square. Lots of little shops and restaurants closeby, but still tucked away so you get a quite night's rest. A little mini-markt opposite to get some groceries/snacks if needed. Staff is very friendly, Ali stayed up to check us in at 4am. Breakfast is basic, but does the job (we only stayed for 2 days). Room was very clean spacious and the bed was very comfortable. The room rate is fair for what you get, not a fancy hotel, but great for exploring the city at a budget. We would stay again :)
Stayed in September 2022
Reviewed: 11 September 2022
Zeib
Indiathe breakfast was the same every day so it got boring sometimes.
location is right at the centre of old city. great views. staff is amazing and helpful. Ali and Arif both are very helpful. it felt like home. daily housekeeping, unlimited Turkish tea.
Stayed in September 2022
Reviewed: 28 August 2022
Robert
RomaniaParts of the hotel, as well as the room we stayed, would need some tlc 🙂
Great location, great service, nice atmosphere. The staff is very friendly (especially with the kids) and you can visit all important landmarks which are very close to the hotel. Overall it was perfect for our needs.
Stayed in August 2022
Reviewed: 6 August 2022
Daniel
RomaniaShort long story! We travelled with our daughter who interacted with one of the staff members, it's name is Mr. HARUN SANCHER. This message is addressed to the Hotel Management, in order to make sure that these kind of issues to be avoided. It is absolutely normal that people smile, interact and discuss whatever is considered normal. After we got home, my daughter received some messages in online from the specified person, and was "invited" to run from home with the staff member brother (age 26)in Germany or Switzerland. I had the curiosity to dig the Instagram to find more details, and I've seen that he had more pages dedicated to different minor girls from different countries. The main point is that it looked like a recollection of a minor. Of course I have all the printscreens with a lot of details in case it is needed. This message is just a red flag for those in charge with the hotel, since the minor trafficking is a serious issue for everyone. Otherwise, all the other staff members were very helpful, disposed to help and very friendly. I hope that till will visit Istanbul again, to get a notification regarding what I have wrote.
The position of the hotel is great, and the staff very friendly
Stayed in August 2022
Reviewed: 19 June 2022
Abdullah
United Kingdomnot suitable for families with prams/strollers. no suitable walk ways and lots of hills
good location close to shops and main central attractions.
Stayed in June 2022
Reviewed: 2 June 2022
Abu
United KingdomThere was an incident when the house keeper mistakingly attempted to let another guest into a room my sisters were in. Luckily they had a chair up against the door which prevented the incorrect entry. The hotel staff were told of this and they immediately checked the security footage and discovered what the problem was. The hotel staff were apologetic and advised the house keeper would be spoken with and it was a genuine mistake. My issue was taken seriously and a swift resolution was achieved with no harm on either side.
The staff were really friendly and helped with us with all our requests. When we arrived the room I was given was not quote to my wife's liking. Although there was nothing wrong with the room, she wanted a better view. The staff, without hesitation arranged this for us. They were very helpful in advising us of the local attractions and the history of Istanbul. Always smiling and always looking to offer advice to make our trip pleasant.
Stayed in June 2022
Neubukow, Germany
Port Severn, Canada
Ebenau, Austria
Madrid, Spain
Tewkesbury, UK
Montego Bay, Jamaica
Campomaggiore, Italy
Thurles, Ireland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content