Ordered cab for early morning flight and they dropped the ball. That said, I ordered an Uber and it came quickly.

If you use booking.com the breakfast is not included. But you can purchase, we did one of our three mornings and it was worth it. Big room a bit dated but the value is impressive.

Stayed in June 2024

There was an issue with the electric board in the room (on the ceiling) and every five minutes the fuse was jumping off with load noise in the middle of the night. Finally there was an electric disconnection for some minutes in the middle of the night. The cleaning of the shower could be better. It was clean but old stains and germs in the corners needed more attention by the cleaning staff.

The staff were very polite and caring, The location is perfect for those who want to attend any English exams at British Side. The size of the room was comfortable with big closet, balcony and dressing table. My room was at the side of the building so no direct view to the street, however, two sets of windows do not let noise from outside to come into your room.

Stayed in June 2024

the bed was badly positioned in my room, there was no space left, which was uncomfortable

Greta location in Besiktas

Stayed in March 2024

Sewage smell in the bathroom

The location was good but you have to be extra careful when using the zebra crossing to get to the hotel. My room smelt of sewage so I had to move to another room which was fine. Harkan, the consierge and Ilef the housekeeper are both very helpful

Stayed in May 2024

The walk back to the hotel (if i have to be picky)as a little steep for people with mobility issues but worked my glutes so no harm done really.

Location was perfect - 5-10 mins walk to bus station and ferry to travel across to the Asian side - shops, amenities bars and restaurants all within the 5-10 walk. Costa Coffee & Starbucks literally on your doorstep on the way to the bus station, chemist, hairdresser, off licence & the equivalent of Superdrug's/Boots close too - Dominos & Noddle bar right next door. Mr Alkan very helpful too including the friendly staff, very welcoming :)

Stayed in May 2024

This may require some renovation

Staff la so friendly and positive trying to help out with everything. The location is perfect as well

Stayed in April 2024

No big complaints, only to mention subtle tobacco odor in the room but I actually liked it,it has been a long time i experience this. But no surprise you are in Turkey where everybody smokes

Good choice if you are looking for something in the lower price range in Besiktas area. You will find all you need in your room, no problems with payments, I paid deposit via Booking and the rest in cash at the reception. Staff member Kenan was absolutela nice. I do recommend this place.

Stayed in March 2024

The hotel is out dated need renovation . The shower cabin is tied & small. Every morning between 8 to 10 AM for 2 hours, there was a continuous loud sound above our room we have informed Reception many times but they did not know the source & did not transfer our room nor solved the issue , they ignored it while we were disturbed every morning.

Great Location & Freindly Staff

Stayed in March 2024

Very noisy at night.

Cozy and comfortable.

Stayed in March 2024

Great location in the heart of Istanbul. Friendly staff.

Stayed in March 2024

muezzin

Absolutely delicious breakfast! Haile to Oxana! Quite full and worth its money. The room was being cleaned every day. The location was alright, but the height differences made our path to the subway physically harder.

Stayed in November 2023

I can only say that there was some problem with wifi connection but everything else was grest and I would stay at Cheya again

Location of the hotel and service

Stayed in November 2023

For the value everything was amazing

The location is magnificent

Stayed in October 2023

I do not have anything to complain about.

The service was exceptional, well above average. The two receptionists were excellent, and the lady responsible for breakfast was also great. My overall evaluation of the hotel was very positive, but I would like to highlight the service provided by these three people. They are very valuable and helpful, and the hotel is lucky to have such qualified people among its employees.

Stayed in September 2023

Special thanks to Kenan and Oksana. Very nice staff, extremely helpful.

Stayed in September 2023

Fridge and air conditioning does not work unless you are in the room and the magnetic key is active inside the room , this looks ok for the A/C but very strange for the fridge

Location , staff , clean rooms , good value for money

Stayed in June 2023

The only thing I believe hotel needs improvement is the air circulation in the bathroom. Unfortunately there were bad smell and it is due to not good HVAC system in the bathrooms.

The location is the best in Besiktas. Especially if you want to be far away from the noise in Besiktas. The staff is friendly and always ready to help. Wifi signal is good no issues. Have not tried the breakfast, however it is better not to book the facility with the breakfast you can pay at facility if you decide to do breakfast at the location, but there are lots of turkish breakfast places in Besiktas. Leave the decision later rather paying ahead.

Stayed in June 2023

Comfortable hotel in a great location. Convenient for taking public transport, as there is a bus stop in front of the structure.

Stayed in June 2023

very clean hotel with excellent location for me. Nice staff and possible parking. Comfortable and great for the price. Renovation has started

Stayed in March 2023

The real room was not similar to the pictures on the site. It was smaller without any view. But all other things were good.

The staff were excellent.

Stayed in December 2022

The room did not have shampoo.

The breakfast was really good. The lobby was so beautiful.

Stayed in October 2022

No tissue at room & toilet Cleaning was not good enough

Value for money & location

Stayed in September 2022

Hard to walk to the hotel because of the rising way to it. The lobby is very small and the left too. No one to carry your bags you have to carry by yourself. Only restaurants and some shops around, so you need a taxi to go to any tourist place, mall or shopping.

The A/C of the room is so cold, not like most of Istanbul Hotels. Location of hotel is good, so many restaurants and shops around. there are universities in the area, so most of the people you see there are students not tourists. The hotel is located directly to the high street where you easily can find a taxi. I advise you to choose the big room to have a comfortable stay because normal rooms are small. I faced an issue because my room A/C was not working, but Mr. Azmi did his best in the mid of the night and changed my room to bigger one with excellent A/c.

Stayed in August 2022

Location

Overall good

Stayed in August 2022