Room refrigerator did not work. Shower leaked. Could not turn on air con; was told it was broken but it was a new air con. I booked one night but stayed 2 more as part of a tour group. All got the same response re broken air con - they just did not want to turn on the centrally controlled power. Nights were hot and stuffy as a result.

Good location, central to most aspects on the European side of the city. Very good breakfast by most Turkish hotel standards.

Stayed in May 2024

8

Didn't like Shower has flooded for 3 days and is still not fixed. All the towels were needed to stop water running into the bedroom and hence no towels for showering. Requested do up room sign on 3 occasions, which were common on other doors. This did not happen. Water was not provided on 2nd day even following a request.

Stayed in May 2024

One of the staff was rude and unhelpful.

Great location.

Stayed in May 2024

I stayed here twice because our tour of Turkey started and ended here. We arrived a day early so The first night we paid ourselves, they gave us a better room, and they allows us to stay in it the 2nd night even though the tour company paid, upon or return, once again tour company paying, the room was much smaller, no tea/coffee maker. Both rooms had no blackout curtains, so it was way too bright during the night.

Good location. Absolutely walking distance to everywhere and very close to the tram stop. Front desk staff were very good. Breakfast has an amazing view. They allowed us to leave our large luggage there while we were on a 8 day tour.

Stayed in April 2024

Armchair in the room would make it more comfortable.

Friendly front desk staff. Flexible for early check-in and accommodating about not needing to move rooms when my stay was extended. Proximity to Gulhane Park to view the tulips and to main sites was fantastic.

Stayed in April 2024

Quite a bit of noise from other guests, bags of used laundry left on the landing and stairwells.

The property was well situated, near nice restaurants and an easy walk to Istanbul’s famous sights. The room was adequate for the price. The Wi-Fi was good. Reception staff were helpful

Stayed in April 2024

The hotel met my expectations. The location is very good. The room was clean. No cable/sat tv challels, but who cares? Wi-fi works well.

Stayed in February 2024

One room was too small but the staff moved us on request.

Location to markets and restaurants. Breakfasts had a variety of food and the rooftop dining room was very nice.

Stayed in October 2023

Stairwells are filthy

Lovationsbd it was quiet

Stayed in October 2023

The toilet wahroom area was extremely tight spaced

Located in the best sector of Istanbul tourist zone

Stayed in September 2023

Excellent staff and services

Stayed in August 2023

Great location & clean - friendly staff

Stayed in September 2023

The downside to the central lication is the noise. All three nights have had disturbed sleep, partly due to other guests but it's nearly 4 in the morning as I write this and the bar directly across the road is still open and noisy..

The staff are friendly and really helpful. They let us check into our room early which was very much appreciated after a long flight, and helped with getting laundry done. The location is very central, close to lots of places of interest and restaurants. There was daily housekeeping so we had fresh tiwels, and our room was sunny..The bathroom was very compact but the room itself (superior twin) was relatively spacious

Stayed in September 2023

Small rooms. Cleaners can be quite noisy during the day (not ideal if you're trying to sleep). There is air conditioning in the hotel rooms but not elsewhere, so it gets very hot in the lobby.

Excellent location right in the heart of Istanbul and near lots of restaurants. Great breakfast with beautiful views of the city from the top floor where breakfast is served.

Stayed in July 2023

Reception is not always staffed. Rooms are small. No aircon in the lobby or hallways- it does get hot in the hotel.

Excellent location. Friendly staff. Good breakfast with beautiful views from the upper floor. Great aircon in the rooms.

Stayed in July 2023

Good location, nice room

Stayed in June 2023

Bit mean that you had to ask and pay for a bottle of water in your room

Great location in the old city area close to many of the main tourist attractions. Closely many good value places to eat.

Stayed in June 2023

Better quality coffee. Rooms too small for 2 people. Beds take up all the room. Would be better to make small rooms for single bed for 1 person.

Typical Turkish breakfast. I enjoyed it.

Stayed in May 2023

No A/C, at times rooms were hot.

Breakfast was great.

Stayed in June 2023

A fair bit of mold on the floor of the shower, you could smell it even, room key seldom worked so had to ask for entrance to my room a lot

super comfortable bed if you like firm mattress, close to tram and shopping, nice rooftop terrace for breakfast

Stayed in May 2023

Expensive

Location & Cordial

Stayed in April 2023

mattress was very hard

location was perfect

Stayed in May 2023

Great location, breakfast was reasonable, room was quite small but manageable for a travelling couple.

Stayed in April 2023

The rooms got hot at night, but the windows open.

Great location, so close to all the attractions of the old town. The included breakfasts are good.

Stayed in April 2023