The single beds were not big enough for adults and the rooms were small.

The property was nice good facilities great location friendly staff. The security guard and his dog were friendly and were entertaining.

Stayed in September 2024

We booked a standard room with a jetted tub. The listing states room with city view. We were shown to our room and were informed that there was no window. They offered to show us another room, but having been up since 1.30AM to travel, I could not be bothered with the fuss. I wasn't bothered about a view, but I was shocked to have no window at all. We did actually have a window, but the view was to the hallway, not the outside. Peep show anyone? This is just peculiar. The room was small but adequate and nicely decorated. The jet tub was a nice addition, but it was confusing to work. And the second time we tried it, the water was tepid. The shower was also tiny, and my partner, who is a regular sized man, struggled to fit in it. The hotel had both an indoor and rooftop pool, which was a real bonus, and a roof top and poolside bar (roof pool only). There is also a small bar in the lobby. One evening, we decided to get a drink in the roof bar to find it closed. We were under the impression that it closed at 10pm, it wasn't yet 9pm, so we were surprised but just decided to go to the bar in the lobby instead. I ordered my usual, to be told, this was only available in the upstairs bar, which was closed. I ordered something else, which was also not an option. So we just gave up and went to bed. We were out early to explore, so we decided that an afternoon by the pool would be nice, we could relax for a while. Just before 3pm, we were told we had to leave as they were hosting a wedding, and guests could no longer use the pool. I think this is outrageous. We are paying guests and had not been informed of this earlier. Suspiciously, posters appeared around the hotel later that evening to state the roof was closed to guests due to a private event. We were told we could use the indoor pool. It was a beautiful day. We did not want to lounge in a basement. Breakfast was also pretty poor.

Let's start with the good stuff. I got a decent discount on this hotel from a running promo at time of booking. It was in a great location, with a short walking distance to a lot of the main sights there are to see in Istanbul. The staff were very polite and very helpful, including arranging our airport transfers, which sure, I probably could have gotten cheaper, but for sake of ease, this worked for us. Indoor and outdoor pool were a great addition. The room was small but adequate and nicely decorated.

Stayed in September 2024

The hotel was under renovation so there was works going on.

The breakfast was ok. The room was comfortable ! We did get good value on our room but I would not like to have paid anymore. The location was good.

Stayed in September 2024

Room was a bit small with little outside light and a strange window to a corridor with a curtain.

Great location of the old city sights. Lovely spa and rooftop pool.

Stayed in September 2024

Breakfast could be improve

Good location but the hotel is need for upgrade of facilities. service was pretty good.

Stayed in September 2024

the room was well equipped but very cosy. so not really possible to walk around in the room. Found myself going down to the lobby just to walk around or relax on a sofa, which was fine.

perfect location. don't need taxis can walk to all places from here. glad I picked it.

Stayed in September 2024

Not enough choice for breakfast and it seems not quite fresh

Location Location Location Reception staff is very helpful and even allows me to early check in, she speaks fluently French

Stayed in September 2024

Booking.com confirmation promised a hot tub and city view for the two rooms I booked. We had neither, just the spa bath. I did mention this to one of the staff who just shrugged their shoulders and said that’s how it is. Although room was comfortable, some of the fittings didn’t work. Food was so-so with no real choice and nothing labelled to inform what you were eating. Little variety too; the first night we had a sort of casserole with chicken breast, while the second night it appeared to be the same, but made with the wings and legs! Think school canteen rather than restaurant. Others have commented on noise from other rooms and a smell in the bathroom. We experienced both, but not to any great extent. The bar was a rip-off; we ordered two small glasses of wine and a can (there was no draught) of beer. Luckily before they were poured, we checked the price - over £26! Needless to say we cancelled the order. Swimming pool was fine, but not the changing rooms which were used for storage; one had no working light and other, a smell of drains. Photo is of the city view we were promised.

Comfortable beds. Spa bath. Swimming pool. Good location.

Stayed in September 2024

Small room Below average breakfast

Good value

Stayed in September 2024

Bedroom facilities are average and require maintenance

Location and friendly staff

Stayed in September 2024

Breakfast wasn't good enough for the hotel category, no too many options

Hotel is really good, location is very nice and the staff is friendly and kind, they will help you with any doubts you have and how to be around the city and places of interest

Stayed in September 2024

Our room was really noisy as it was a bar upstairs with live music until 3am. Breakfast was really bad x today they didn’t even have butter

The location

Stayed in September 2024

We paid for half board- the breakfast was satisfactory with different choices and something for the children- however the dinner was not worth it at all- my children would not eat the food- there were not many options- on the first day my children ate bread only- there was not even butter to accompany the bread- after that they ate out everyday - so in the future I would not pay for half board

The hotel was clean and spacious- the rooms were clean and y to he staff were all very nice and polite and very helpful

Stayed in August 2024

My only criticism would be more fruit for breakfast!

Just returned after an 11 night stay, everything was great. All staff from the Reception team to the cleaning team were excellent, very friendly. Location: excellent opposite the metro station and 5mins walk to tram stop. Used both, very clean and safe (buy an Istanbul kart each journey costs 20tl, so much easier to get around the city) There are many restaurants in the area, we tried a few. Rooms very clean. We booked a duplex room which was very nice and large, but underneath the restaurant (next door) which had music playing until late. As I am a light sleeper, next morning I asked if we could be moved, reception staff were very accommodating and showed us 2 other rooms which were available. We choose the one on the 2nd floor facing the front, we went out for a few hours and our luggage was moved without any problem, I was a bit worried about traffic noise, but could not hear a thing. Room amenities were good, what you would expect. The bathroom did have a jacuzzi bath, but we did not use it, so cannot comment. The room was cleaned everyday and fresh towels provided. Breakfast: this is served between 7-10am - standard continental buffet, lots to choose from. Eggs, cheese, breads, pasties, olives, etc. My only criticism would be there was not enough variety of fresh fruit, but that is just my personal choice! Evening meal: buffet style, meat and vegetarian option, salads, desserts, we only tried twice during our stay and both times it was ok. roof top swimming pool, this was one of the only hotels (I found) on the European side with an outdoor pool, this is such a bonus. We took full advantage of this, pool area was clean, plenty of beds and seats,life guard on duty all day, bar for snacks and drinks. The hotel also has an indoor pool and spa area, which I did not use, so cannot comment. All in all we had an excellent stay at the Wyndham, found all staff to be helpful and friendly, the hotel/rooms to be clean with full amenities.

Stayed in September 2024

Though we'd booked a superior room we were told we couldn't have it on the first night as the hotel was fully booked - yes, and we had made one of those bookings! So had other room without jetted bath and without windows. While we were being told this we were also jumped on about booking excursions and tours available - not the time to do that, after a long day's travel and the disappointment of being downgraded on night 1. After that we were transferred to the correct room and given a fruit salad in the room as compensation. Hmmm.

Breakfast was great with a wide range of things to select, location good too, a short walk to the tram route to Sultanahmet and beyond to Eminonu for the ferries and Kadikoy. Most ornate bathroom/toilet I've ever seen, like Game of Thrones! Jetted bath a real bonus after a long day's walking/sightseeing, as is rooftop pool, very refreshing! Plenty of local restaurants close by too, and worth the short walk to see the acqueduct nearby.

Stayed in August 2024

Not a true five star. Rooms are small. We were given the biggest room in the hotel apparently which was for people with disabilities so showering caused the entire bathroom to flood. Foul smell from the sink drain. Spa pool not heated. Not much variety in the meals provided and not vegetarian friendly. Food area staff were downright rude.

Location. Access to metro. Buzzing surroundings. Room management staff were very friendly and went out of their way. Upgraded us without asking.

Stayed in September 2024

This property is rated 5star , and is not. It is 3star hotel. We had breakfast and dinner included , breakfast is better than dinner ( dinner is very poor) .We had a family room , it was good to accommodate us , but if you have large suitcases this room will be too small .

This property is located close to the metro station and close to trams. Many restaurants close by. For its location it Very Good. Very friendly staff.

Stayed in September 2024

Booked a Turkish bath room, given a room with no Turkish bath, hotel claimed there was a water leak in the room. Management hopeless, no compensation for the above. Dinners not much choice. Bad drainy smell in room

Lovely rooftop pool and indoor pool with steam room and sauna. Breakfast not bad.

Stayed in September 2024

The hotel needs a little maintenance, but in general is comfortable.

The service is exceptional and gave us great recommendations. They went beyond. We appreciate their assistance. The hotel is well-located .

Stayed in September 2024

Interior could do with a bit of touch up

Location was great

Stayed in August 2024

The dinner was very poor with a repeated items without main changes in it also the chicken not tasty at all

Comfortable bed, clean , friendly staff, location , covered swimming pool, Souna and the view from roof & room balcony. Good breakfast Special Thanks for Shaimaa & Mohamed at the reception desk also Canberk was very helpful & Elyeas is a good example for professional employee

Stayed in September 2024

This was not a 5 star hotel. The rooms were poor and the food sub optimal.

The location was great

Stayed in September 2024

Very poor cleaning standard. Our jacuzzi was dirty and with scaled.

I love friendly and helpful staff.

Stayed in September 2024

The rather tacky posters tied to the railings by the stairs down to the Dining Room. They detracted from the stunning looking entrance, lobby and lounge areas. The posters could be improved by being mounted on attractive frames and stands. The check-in staff could also help promote the services offered by the concierge and hamman/spa staff by telling guests to visit the two desks opposite reception obtain further information after checking in.

The location was superb and food was plentiful. The roof pool was fabulous and very relaxing. Would certainly stay at the Wyndham Istanbul Old City Hotel again.

Stayed in September 2024