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Reviews of Asur Hotel

Hocapaşa Mahallesi İbni Kemal Cad. No : 16, Fatih, 34110 Istanbul, Turkey

#227 of 2,514 hotels in Istanbul

Guests' Choice

Review score

Based on 268 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.7

  • Facilities

    8.8

  • Staff

    9.7

  • Value for money

    9.1

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 14 June 2024

    10
    What an awesome stay as usual. Thank you to the team at Asur Hotel for making our holiday special.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    This is not my first stay at this hotel. Have returned on numerous occasions and we will return again in the future. The hotel has a great location and is only a minute walk away from the tram, a few minutes walk from the train station and harbour. You can also walk to various points of interest like Egyptian Bazaar, Gramd Bazaar, Blue Mosque, Hagia Sophia etc. There are also numerous resturants, bars, shops and stores in the area. The rooms are neat and comfortable. The breakfast provides a variety and caters to everyone. The hotel has a great Resturant with really fresh tasty food. The most attractive aspect of this hotel is the exceptional service we always receive from all the staff. They have a really great team of people that makes you feel welcome and part of the family. They always available to assist and guide and this is always done with a smile. The attentiveness, friendliness and helpfulness of the staff is what makes this hotel special. I recommend this hotel and resturant to all who still appreciates good simple service.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    8.0
    I suggest this hotel.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights

    We couldn't get iron for clothes because they didnt have one and bathroom had some specific bad smell. Also,as I saw on the cart from the cleaning lady - there were just two sanitary detergents so I assumed that it is not clean how i would like it to be.

    The location is great, it is near Egyptian bazaar, near little local restaurants, 10 min walk from Aja Sofija and close to Gulhane park. Staff is very kind.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing.

    Very central location within walking distance of Blue Mosque, Grand Bazaar, Hop on hop off bus, Riverside too. Excellent staff, very clean rooms. Lotus restaurant at front of hotel served great food and drink offering 20% for house guests.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    functional stay for a few nights
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    room was small, breakfast was mediocre

    great location with a tram stop nearby and 10-15min walking distance to the main attractions like Hagia Sophia and the Blue Mosque

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    Amazing place, location and people.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Didn’t like the fact it was a big issue getting dirt onto a towel? It’s used to clean the face and body/ it’s a towel. If you dirty a towel you need to pay money. Other than it was good. Didn’t like cleaners moving my things around. Moving my suitcase and things. If they just stuck to cleaning it’ll be better.

    Amazing decor. Was so pretty and the place was clean. The bedrooms were a good size and the bathrooms clean too. The staff were great so helpful and kind. Was close to all the main attractions and good vibes around.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    10
    The staff couldn’t do enough for us. The restaurant is amazing and the location is perfect
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The staff, location and the restaurant

    Stayed in April 2024

  • Reviewed: 21 May 2024

    10
    Excellent !
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The staff, from the front desk manager to the housemaid, is well behaved, efficient, very helpful and professional. The hôtel is confortable, well situated, close to tram, shops and tourist attractions. The hotel restaurant is excellent - the best we've been to during our stay in Istanbul. We were a group of 6 and we all enjoyed our stay. We strongly recommend.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    We spent the most wonderful 43rd wedding anniversary in this hotel. Thanks for your hospitality.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    We just wished there was an electric kettle all day in the room although they always provided us with a flask of hot water all the time that we needed.

    Breakfast was adequate and always fresh. The location was great very close to most of the tourist's attractions. The staff were very helpful and went above our expectation,especially Burhan. But the restaurant staff were all very nice and give service with a smile and always ready to help. This hotel is very worthed for the money.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Perfect location with wonderful staff!
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    NOTHING!

    ALL EXCELLENT!

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Good value for a very satisfying journey in the heart of Istanbul
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights

    Nothing to say

    The Hotel is placed in the very heart of the center, with all the main attractions and topic places nearby, that can be reached also by walk. Personnel very kind and very prompt for any need or suggestion. The room is clean, comfortable and silent. Breakfast good, mainly with cooked and not sweet food

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    A great little hotel
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Minor issue - the sensor lights on room floors were a bit slow to turn on so you were left in the dark

    The location and helpfulness of staff were great. An easy walk (or tram ride) to all the locations I wanted to visit. Staff were very welcoming. The room was small but very comfortable

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Perfect in every way, did want to leave.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could not fault it

    Everything, right from the welcome by the staff, to our room & the food. Could not fault it. The staff could not do enough for us. The restaurant was amazing and very good prices. The location is perfect.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 7 nights

    6th floor-last one was warmer

    everything good, especially breakfast. Comfortable bad.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    - I found the pillows a bit too hard and deep for comfortable sleeping - The AC did not cool the room when set to the cooling setting (not sure if it was still switched off during April, but the temperatures were almost summer-like) - Sometimes, the window was left open after cleaning. I generally support fresh air, but then, the room always smelled like burned wood (I assume from nearby grill restaurants) - A second nightstand would be great

    - Good location (posh and safe-feeling neighborhood; short walk to main sights, trams, the Marmaray, and ferries) - Very friendly and helpful staff - Very rich and tasty breakfast with lots of vegetarian and vegan options (I would appreciate labelling the items though) - Reasonably priced - Fast and reliable Wifi - Discount for the restaurant in the hotel with good options - Very clean

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Reasonably priced, well located hotel, with very helpful staff.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The only problem was the ineffective cooling system in our room. Would be worth upgrading it in time for summer, especially as the room is on the top floor.

    Generous breakfast. Very friendly and helpful staff. Excellent location. 20% discount on food and drink in the restaurant was very welcome!

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    A pleasant surprise. An oasis of tranquility in the midst of the tumult of Istanbul
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    Absolutely nothing. everything was great

    The truth is that I didn't have many expectations... and the truth is that from the moment they picked us up in a van I knew that things would be fine. The guys at the reception are a 10, the rooms are huge, beautiful and clean. The breakfast is exquisite and in general everything works wonderfully.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    We had an excellent stay in Azur Hotel.Perfect location ro reach the most important places and use the tram.The staff were all very professional,helpful and polite.Especially Bohran made his best to make our stay comfortable.All of them speak English and they are always ready to help you with a big smile.The breakfast was amazing and the room very clean.I would totally recommend this hotel and hope to return soon.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Ylias the receptionist and his colleague were absolutely perfect very helpful the location was quite near to the most important sightseeing and the rest of the staff very polite I highly recommend 😀

    Stayed in March 2024

  • Reviewed: 11 April 2024

    10
    Great trip and turkish flavoured hospitality for a person fisrt time ever to Istanbul.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 6 nights

    A list of television channels can be found in the room will be much better.

    Its location is close to the business and the historical sites. Breakfast is good for a person who came to this city for the first time. Room is clean.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Great location, clean hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The fan/AC was really loud in the room and the bathroom. After coming back in the evening, room always felt stuffy even though the window was open at all times.

    The room was very clean, and the TV had access to Netflix (you have to log in to your account) and youtube which was great for the evenings. The location was very central in the old city. the restaurant of the hotel is beautiful. Stuff was very helpful

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Worth for the price
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Really good location, we walked everywhere from here. Clean and fair prices. You can get 20% off from the ala carte price.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Cheap but good hotel
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was good

    Delicious breakfast and very polite staff

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Loved the staff location and the comfort of the hotel. Would definitely stay again.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The description says there is a parking but the hotel does not have a parking.

    The hotel is in an excellent location with such lovely lovely staff and facilities. Loved our stay.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The staff are very accommodating. The location is great. Breakfast has a huge selection to accommodate everybody's tastes.

    Stayed in March 2024

Showing 1 – 25

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