They have checked us in to the room which was freshly painted and heavy smelling. Then they change our room but this time bathroom was in construction. These kind of works needs to be done before hotel offer to guests.

The hotel was very clean and food was great if you want to go to all inclusive hotel in Tunisia, Jazz Tour Khalef is the best one!

Stayed in September 2024

More variety to the entertainment show at night

Everything has been amazing The swimming pool view is breathtaking Room clean and neat

Stayed in August 2024

location, food, pool and room

Stayed in September 2024

Same thing the 2 of the securities they are licking european boots and if you look tunisian they dont talk to you like they talk to european looking people. Rest was great

My second time here, great pools and good good and a good snackbar, service was great and we had a good time here. They knew me from before.

Stayed in August 2024

2 of the securities they only want money and locking european boots the rest of them are great and doing there work good.

Great hotel its very big and you have different pools. The pools are beuatifull and you can swim and relax there. The food is good and they have a good snackbar. People are helpfull sometimes they want help tourists with blue eyes and blond hair more but not all Of them are like that. Great service. Only the security there are 2 men who are arrogant and dont know how to talk normal to a customer and licking european boots. Rest of the security is great. And the man at the reception is a great helpfull man

Stayed in August 2024

Friendly hotel with an excellent buffet. The most amazing all inclusive hotel in Tunisia I have been. The quality of the meals, products and service was exquisite! Large choices of dish and they are very attentive and professional. Nice pools and have on site a Thalasso center! Highly recommended!

Stayed in July 2024

the concierge is so so! . ordered a taxi but didn’t order. lucky other concierge helped us well.

everything is fine, evening show are well.

Stayed in May 2024

Dont have anything i Dont like

The service is top notch, best hotel in sousse by far. There is a lot to do, and everyone is friendly. Its family friendly and couple friendly. Whatever the mode is

Stayed in July 2024

Everything was amazing from the staff to the pool, the food ,the facilities. The bar staff and waiters were incredible couldn't do enough and Aziz and Ali the life guards by the pool were very special. They took care of us and had beds for us daily. Even the cleaning ladies were awesome. Everyone had a smile although they work so hard.. The place was spotless and the food amazing and varied . Will definitely come back again

Stayed in July 2024

my external window was not closed. I asked few times to fix it. promised but no action was taken.

Great place. I will come back again!

Stayed in May 2024

Absolutely nothing - everything is immaculate

We have stayed here more then 10 times and every time is better then the last one, we were upgraded again to the most lovely suite the hotel has and staff treat us like family and the hotel has the best food by far of any hotels in Tunisia. There is everything you need and more - the soul of the hotel is truly the staff, they are wonderful people.

Stayed in June 2024

Nothing

Everything

Stayed in May 2024

Nothing

Everything was perfect at this hotel I highly recommend

Stayed in June 2024

Sometimes, we had sewage smell coming from our bathroom. More cutlery and cookware should be available throughout the restaurant, they don't give spoons on the tabel, have to ask. Food needs better labelling. The pools had very salty water. Indoor pool area needs renovation. We were told that we should use our beach towels for 3 days and then could return for fresh ones, that's weird for a 5 star hotel. Spa doesn't give a luxury feel that's deserving of a 5 star hotel, looks like a doctors surgery. We saw some cockroaches on the ground floor hallways. There are many small things that don't match the 5 star benchmark.

Checked in late at 2am. Caring and polite night shift reception staffs. Lovely decor in lobby and welcome drinks. Very nice bars. Excellent selection of meals, fresh cooking sections. Clean, quiet and spacious rooms. Excellent wifi, even on the beach! Friendly staff all across the hotel. Snack bars and foods are available all day, everywhere near the pools and beach area.  Pool side entertainments for everyone and a great animation team. The hairdresser was very good too. Iron provided on request. Bring your own 3 pin electric adaptors. Good entertainment that ends around 11pm. It is better to book a taxi through booking.com to airports as the hotel prices are much more. Water sport excursions booked on the beach further to the right of our beach through an agent called Tina. They are with the parachutes behind Occidental Marhaba Hotel. Tina is an amazing person,lovely, and gives good prices for her excursions. She also had a lovely team working with her. Paragliding for 2 people was around £23! Very good  housekeeping by Jihene, she was lovely. The massages are good, but the service overall could be much better. A lovely beach.

Stayed in June 2024

Pools got a bit busy during the day with some guests reserving loungers despite this being against resort policy. That said, we always found somewhere to sit without much difficulty.

The resort was beautiful and very well maintained. All of the staff were incredibly helpful and attentive. The food and drinks offered were varied and of a high quality, and there was also an option to eat at two speciality restaurants as part of the all inclusive package. We really enjoyed our 7 night stay and would happily return.

Stayed in May 2024

great activities, all staff are super friendly, lots of food variety, beautiful interior and exterior, on beachfront so it's easy to get to

Stayed in May 2024

Service is good, facilities are proper and well maintained, there is lot of different types of delicious food, drinks are available all times.

Stayed in May 2024

It was cold, and pool water was cold

Beautiful place, friendly staff, delicious food, animation team, kids club, and so much more

Stayed in May 2024

All was excellent

Excellent choice

Stayed in May 2024

No faults

The staff from reception , catering , house keeping everyone was nice and kind and helpful .

Stayed in May 2024

Room are not extremely clean and some furnitures are not in good shape Drinks menu for all inclusive is quite small

Pool, staff, Restaurant choice

Stayed in April 2024

N/a

Everything. Not a bad thing to say at all. From the food to the entertainment to the service.

Stayed in April 2024

Restaurant a bit noisy like a canteen. Be good tone down and create some ambience in the evening dinner

Massage was excellent Service was amazing

Stayed in April 2024

All of the service staff throughout the property were amazing. Some of the higher ranked and more senior staff were not as eager to go out of their to help. The layout of the property was very good.

Stayed in April 2024