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Reviews of Z&Z House 3 stars

59/184, Soi Sai Yuan 7, Sai Yuan Road, Rawai, Phuket, 83100 Rawai Beach, Thailand

#19 of 55 hotels in Rawai Beach

Guests' Choice

Review score

Based on 160 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.5

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    9.0

  • Free WiFi

    8.8

100% verified reviews

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Showing 1 – 25

  • Reviewed: 22 August 2024

    8.0
    Large comfortable room, off the beaten track
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 1 night
    • Submitted via mobile

    More than expected wear and tear

    Spacious, quiet room, with air conditioning, fridge, friendly and helpful staff. Car park.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 35 nights
    • Submitted via mobile

    The location was perfect. Rooms were great. Staff were amazing and organised litterily everything for me during my stay I would highly recommend.

    Stayed in August 2024

  • Reviewed: 3 August 2024

    10
    J'y reviendrai aussi tôt que possible !
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 12 nights
    • Submitted via mobile

    The staff are always so pleasant & helpful. They offer a same-day laundry service which was incredible.

    Stayed in August 2024

  • Reviewed: 31 July 2024

    8.0
    A good one week stay with family
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 7 nights

    We are here for Sinbi Muay Thai. Very safe to walk. Our room face the pool and it's spacious. It's not touristy area, but location is good enough to travel around. There are local night market nearby, massage, cafe and food. We loved the laundry service. Send in the morning after workout and able to receive clean clothes by evening. We feel comfortable during our stay. Simple and easy going staff. They try their best to maintain the place.

    Stayed in June 2024

  • Reviewed: 23 July 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 14 nights
    • Submitted via mobile

    It was great and super close to sinbi Muay Thai :)

    Stayed in July 2024

  • Reviewed: 5 July 2024

    10
    Staff were so helpful and friendly
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    Great staff and great location. Good value for money

    Stayed in July 2024

  • Reviewed: 4 July 2024

    8.0
    Good hotel for the price, would stay again
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night

    They charge a damage deposit of 1,000 Baht that is refundable when you depart, but if you have an early departure, there is no one at reception until 9am.

    Good size rooms, clean and comfortable. Nice quiet area, with some bars and restaurants within easy walking distance. Good parking for cars or motorbikes.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    7.0
    Good
    • Business trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    They charge 3% if u pay by credit card, which is a little inconvenient when Booking offers you pay at hotel policy. The bathroom curtain is not in good condition.

    Specious room. Not bad price for Phuket.

    Stayed in June 2024

  • Reviewed: 27 April 2024

    7.0
    Good stay
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 10 nights
    • Submitted via mobile

    The ac is really loud it’s a constant noise. Also they cleaned ac which is good, but after that it started making even more noise. To be fair I am light sleeper and still managed to sleep. At least it doesn’t blows directly to your face.

    The room quite spacious and comfortable, bed is big. Had pretty much everything we needed more or less. Stuff was really nice and helpful. Great laundry service. Close to Sinbi Muay Thai. Loved the greenery outside.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Great service with friendly staff. Highly recommend this place.
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 18 nights
    • Submitted via mobile

    Nothing that I can pin point during my stay

    Location is perfect for what I need. Good value for money.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Will try elsewhere next time
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 1 night

    Hotel is showing its age with several things not working and in need of repair. Air con dripping large amount of water. Staff very helpful in providing towels and a bucket. Water damage to floor indicates this hasn't been repaired for a while. Plug in bathroom sink stuck in locked position so water couldn't go down. Front desk staff not as friendly as other places we stayed. No on site parking. Very limited street parking.

    Comfortable bed

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Great place
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff were fantastic

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Very comfortable, great location and rooms!
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 6 nights
    • Submitted via mobile

    The night before I checked out I came home and a pipe had burst in my toilet! (I know these things can’t be helped) it had flooded my bathroom.

    Great spacious room, beautiful views, comfortable bed/space.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Excellent stay for training, close to shops / restaurants / large rooms / clean / always good water pres
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 9 nights
    • Submitted via mobile

    Didn’t realise you have to ask for room to be cleaned / water bottles / clean mugs etc.

    Size of room very comfortable nice pool great location if training nearby

    Stayed in April 2024

  • Reviewed: 25 March 2024

    10
    Perfect for Sinbi, great location, great service
    • Solo traveller
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 16 nights
    • Submitted via mobile

    Need to ask to clean, staff could take more initiative

    Close to Sinbi, full service provided: cleaning, laundry, selling water, etc.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights

    Everything is almost perfect about this hotel. Our room was spacious and clean. The interior of the hotel is stylish, the staff is friendly. Breakfasts were tasty. The only improvement I recommend is putting electrical kettles into each room and keeping the area with a communal microwave much cleaner.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    We will definitely be back!
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    Beautiful hotel! Such good value for money, big rooms, very clean, lovely balcony looking over the pool. Pool area was lovely and quiet. If you’re looking for a quieter area to stay in I would definitely recommend Z&Z, we didn’t want to be in the hustle and bustle and this was the perfect compromise. We just got grab cars/bikes to places and was very easy. If you want to rent bikes you can do this from the hotel. 7/11 a couple mins walk away and other restaurants and shops very close. The staff were so lovely, we were very delayed coming in and their communication was amazing and let us check in at 3am.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    Ok for one or two nights crash.
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    Wi-Fi is not good for streaming or video call. The tiles on the floor are unstable, some are broken even. Bad smell comes from the sewer.

    Friendly staff approaching from booking confirmed.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Great value, really decent stay.
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 7 nights

    The lighting in the bathroom could be improved, it was a bit dark.

    Great value for money! Beautiful, spacious rooms, really friendly staff, decent location. Air conditioner was also placed really well for my taste (far away from bed) so we wouldn't get sick.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    10
    Pleasant place
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    -

    great atmosphere, quiet and clean room, nice staff. you will need a motorcycle, but the staff can help with that. The nearest beach is about 1,5 km away.

    Stayed in February 2024

  • Reviewed: 27 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 4 nights
    • Submitted via mobile

    The staff😻😻

    Stayed in January 2024

  • Reviewed: 26 January 2024

    10
    Value for Money
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 8 nights
    • Submitted via mobile

    Waiting for Check in. I had to wait at least 2-3 hours to check in. Please try to accommodate early check in if guests arrive early.

    Value for Money. No issues at all. All amenities were there.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 11 nights
    • Submitted via mobile

    Nothing

    Stuff very helpful and kind. Everything I need I got. Nobody disturb on me for room cleaning in morning. What I want more. Laundry services very good and quickly.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    10
    Great stay!
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    I can't think about anything.

    I loved staying at this place! The location is great, very accessible and close to everything, staff is very helpful and nice, and my room was big.

    Stayed in January 2024

Showing 1 – 25

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