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Reviews of The Yama Hotel Phuket - SHA Extra Plus 4 stars

Soi 2, Patak Road, Kata Village, Amphur Muang, Phuket, 83100 Kata Beach, Thailand

#30 of 107 hotels in Kata Beach

Guests' Choice

Review score

Based on 163 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    7.1

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.7

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 26 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant was not great and the location was far (we were aware of this and they have some free transport to the beach)

    Swimming pool & Sunset were the best. Staff were nice and the breakfast was good. The gym was also very good

    Stayed in May 2024

  • Reviewed: 12 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast is poor. Really poor

    The location is a little bit isolated, but preferable this way with a baby than in places like patong. Recommended to get a motorbike or a car. Rooms are spacious Staff is super nice

    Stayed in June 2024

  • Reviewed: 30 April 2024

    7.0
    It was great will definitely come back
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Sea View
    • Stayed 13 nights
    • Submitted via mobile

    The hotel is dated and could improve with some refurbishment. But

    The breakfast was ok very basic wasn't the best part of the hotel experience. However, the staff were friendly and accommodating. The hotel was spotless and in a good location.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    It's a bit far and you'd definitely need transport to get even to the shops.

    The rooms are well ventilated. The staff were nice and friendly. Air Conditioning is great and beds are comfy and big. Beam, the restaurant staff is friendly and accommodating as well as the rest of the staff. .

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    Location

    Cleaning

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Nice
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Restaurant could be better. Food is not the best and not cheap. Lady who rents the motorbike has paranoia.

    Excellent staff. Especially the Turkish guy helped me a lot.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    So enjoyable
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Pool Access
    • Stayed 6 nights
    • Submitted via mobile

    The staff, pool, food and drinks all amazing

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful hotel ❤️ Little but far from centre but that's fine for those who like little bit of privacy and time off...

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 11 nights
    • Submitted via mobile

    - Breakfast was tasty but the options were most Thai food, I would like more American breakfast options.

    + Location + Services + Staff

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Pleasant stay , will recommend this hotel
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Location was far away from shops and restaurants

    Neat room with balcony, breakfast was good, polite and helpful staff, shuttle bus available to go to the beach

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    A beautiful place to stay in Phuket!
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights

    A bit further from the beach but easy to get a Grab or Taxi to.

    I loved my stay here! The hotel surpassed my expectations. The facilities were beautiful and my King room was stunning. It had a patio and a separate shower and toilet in the room. It was really clean and the staff were lovely. The pool and breakfast was awesome too! I would recommend it!

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The food at the restaurant needs work, a bit plane.

    I loved the room and the pool. Breakfast was out of this world.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    A must stay if you are visiting Kata or sureounding areas. I would not stay anywhere else. The overall experience, quali
    • Leisure trip
    • Couple
    • Deluxe Double with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    A bit gar from Kata, but the regular transfers from hotel to Kata and Kata to the hotel made up for it.

    Hotel is located centrally with access to most major attractions. It is very well maintained providing an oasis to relax, soak up the sun and take in the beauty of Kata. Staff is very well trained, very friendly, helpful and professional, especially Spy that assisted at the front desk. Room was beautiful and comfortable.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing we didn't like

    Beautiful hotel with a great atmosphere Interior and decorations are so nice

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Hotel is fine but can be better
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 11 nights
    • Submitted via mobile

    The hotel is losing its prestige, the breakfast is not what it once was when the hotel was Eastin Yama, the variety of guest countries of origin is also very poor ( 90% Russia), this is our third time at the hotel and we have experienced the decline of a hotel that we appreciated very much. The workers, as always, are very helpful and respectful, thank you for your service and we wish you the best.

    The hotel team are very respectful and kind. Beds are comfortable and rooms clean.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    10
    Only suggestion would be to include more vegetarian meals for breakfast.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Loved every bit of the stay ! 1. Location: Perfectly situated to reach out everywhere in the south of Phuket. Quiet area, bike re tal is right at the gates of the Yama. Ask for Shu to rent bikes. 2. Stay: Felt happy throughout, not a single ounce of worry regarding the service, the timing or any rectification (in case) needed. (I thought the AC wasn't working but they helped me use it right, my bad here. Just stating to let you know they're up to even change the rooms in case of aby inconveniences) 3. Pool area: The pool, dinning area and breakfast by the pool is splendid. You can have your meals and the leave for wherever you want to head. 4. Pick & Drop: The airport transfers are excellent and on time. I dare say, competitively priced as well. All in all, we didn't have to worry about anything! Checked in - Had our time - Checked out ! Seamless and smooth.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    The door locks were faulty. We struggled to open our door every time. It was so annoying. Apparently it is a common issue with many rooms

    There were many good things about this hotel. The rooms are clean, the staff are so friendly.

    Stayed in February 2024

  • Reviewed: 4 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    Amazing service, we really liked our stay at the hotel, thank you for everything🙏

    Stayed in February 2024

  • Reviewed: 4 March 2024

    10
    If you're looking for a peaceful getaway surrounded by the sound of local fauna, the Yama Hotel is the perfect choic
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Adding more varieties of fruits to the breakfast menu would be an excellent idea. Additionally, the room walls had some stains, mostly left by the mosquitoes. Nevertheless, our overall experience was satisfactory.

    The hotel boasts modern amenities and facilities that cater to the needs of its guests. The pool is well-maintained, and the water is refreshingly clean. The breakfast is immensely satisfying, although some may find the local spices overwhelming. Nonetheless, we thoroughly enjoyed our dining experience. Some reviewers had raised concerns about the location of the Yama Hotel. The hotel is a considerable distance from Kata’s central areas but is in a peaceful and serene location. It was a plus point since we sought a reprieve from the city's noise. Additionally, the hotel provides a complimentary transfer service to Kata Beach.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    10
    total relaxation. the staff were friendly and looked after me the whole time, nothing was too much trouble. the whole ex
    • Leisure trip
    • People with friends
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    honestly can’t think of much, maybe a slightly better breakfast selection but it was still really good

    most beautiful hotel i stayed at in phuket

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    Great hotel amazing staff good facilities if you want to just stay and chill but getting out and about only advised by t
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Location not good if you want to venture out on your own as the main road and junction are crazy no traffic lights and you take your life in your hands during rush hour

    Beautiful hotel friendly staff spoke many launguages worth the money

    Stayed in February 2024

  • Reviewed: 18 February 2024

    10
    The staff goes beyond to meet clients expectations.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 7 nights
    • Submitted via mobile

    Booking

    Good location

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Nice hotel to choose will come back again
    • Leisure trip
    • Group
    • Family Room
    • Stayed 4 nights

    I think the breakfast can be better. I only used breakfast one day and did not use breakfast for later few days. For a breakfast of 300 baht, I think it can be better.

    I accidentally left my glasses in the room, contacted the staff and they mailed them to me quickly, thank you, great job, it was amicable. Thank them. The hotel location is a bit far away, but it doesn't matter. The hotel has a free car to go to the beach.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nice room, very comfortable bed, 10 mins away from Kata beach, but that's what I was looking for. Calm and peaceful environment. Perfect place to get everything what you need from Phuket

    Stayed in February 2024

Showing 1 – 25

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