Chalok Baan Kao Koh Tao, Chalok Baan Kao, 84360 Koh Tao, Thailand
#11 of 151 hotels in Koh Tao
Guests' ChoiceBased on 374 hotel reviews
8.9Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.9
Staff
9.4
Value for money
8.6
Free WiFi
9.2
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End of dialog contentReviewed: 20 September 2024
Ana
SpainThe arrival by motorbike is quite an experience because of the mountain you have to drive through, but the views are worthy even that.
The location is amazing and the hotel itself is perfect. The views, the rooms, the restaurant at the hotel, the staff… everything is great.
Stayed in August 2024
Reviewed: 15 September 2024
Maxine
AustraliaAll good
Breakfast was good Freshly cooked eggs great Staff attentive
Stayed in September 2024
Reviewed: 4 September 2024
Anne
AustraliaNothing
Everything
Stayed in September 2024
Reviewed: 30 August 2024
Vardi
IsraelFor us the breakfast is a deal-breaker and if it’s not good then it has a pretty big effect on our experience. Here the breakfast was just not good, unmatched to the resort standards. All in all a mediocre ala European 2-3 stars hotel with airline coffee, pale cheese and pastries. That was disappointing. The resort itself is pretty far from any outside restaurants and the small town so you’ll need to get a taxi each time you want to go out of the resort.
Beautiful location and the resort itself is well kept. The staff were mostly very kind and lovely, very helpful and it was very nice to be picked up from the pier to the resort.
Stayed in August 2024
Reviewed: 27 August 2024
Eimear
IrelandEverything was amazing and as advertised. The staff were so lovely and always helpful. The breakfast was 10/10. Would highly recommend.
Stayed in June 2024
Reviewed: 23 August 2024
Darren
United KingdomA little bit away from other bars/restaurants.
The view, the staff, the food, the position of the restaurant, cool rooms.
Stayed in August 2024
Reviewed: 18 August 2024
Michelle
United StatesThe steps from the restaurant!! Hahaha
The view!! The pool, the comfy bed, awesome outdoor/indoor bathroom, the food was phenomenal, the staff were super helpful and the free ride coming/going.. just icing on the cake!! I tried to book another night but was sold out :(
Stayed in August 2024
Reviewed: 14 August 2024
Frederik
NetherlandsParadise does exist.
Stayed in August 2024
Reviewed: 12 August 2024
Giulia
ItalyThey allow people smoke at the restaurant when everybody is eating
Everything
Stayed in August 2024
Reviewed: 10 August 2024
Julia
Switzerland- Chillax hut is now moved away into the hill, not cosy, too dark and the AC running too cold (before it had sea-view, was painted and lighted bright and included a refreshing drink after the massage, which you could endulge on the balcony with seaview) - checkin-procedures were in our pov too hostel-like and too cool, which we found not suitable for this level of hotel
- beautiful naturally embedded hotel - loved to return here for the third time - staff around restaurant, kitchen and room-cleaning
Stayed in August 2024
Reviewed: 8 August 2024
Lucy
ThailandI didn’t like coffee at breakfast, or the massage I had there
Garden room is really good value with large bathroom. Great swimming pool and reasonable taxi rates (compared to rest of island). Most importantly for me lovely staff. Short walk to lovely beach for a snorkel too. I would definitely recommend.
Stayed in July 2024
Reviewed: 7 August 2024
Caroline
United KingdomNothing - it was fabulous
Beautiful location, unique rooms, wonderful staff and delicious breakfast, this hotel has it all! The staff could not help enough. The food was fab in the evening too. We had a meal in 2 other locations and didn’t like them as much as here. We had the garden rooms and bugs were not an issue that some reviews had suggested. We did the long tail boat trip as a family and it was a highlight- saw turtles in 2 locations, beautiful coral and the biggest shoals of fish imaginable. We used the free shuttle for a trip to Sariee beach too and it was seamless. We stayed 5 nights but I could have easily stayed a lot longer. You can get into the nearby cove easily too.
Stayed in August 2024
Reviewed: 6 August 2024
Julia
AustraliaThe original room was very small and the bathroom was poor- chipped tiles, poor shower, dingy. Lots of steps to everywhere!
The last night we were given a beautiful room. Great breakfast, beautiful staff in dining area.
Stayed in July 2024
Reviewed: 22 July 2024
Eoin
IrelandVery friendly and helpful reception, great rooms and comfortable beds
Stayed in June 2024
Reviewed: 14 July 2024
Carl
SwedenThe staff is amazing, always friendly and super helpful. Excellent service. The food is also very good, both the Thai food and the European food are of the best quality. Don't forget to order freshly made juice as well, they're awesome!
Stayed in July 2024
Reviewed: 11 July 2024
Imran
IndiaThe only thing that bothered me was the mandate room service charge, even to get water delivered to the room.
Loved the resort overall. The view from my room overlooking the sea was breath taking. The staff was very courteous, knowledgeable, helpful and friendly especially Pierra and Htet Htet (Hope I have spelled their names correctly). Had an amazing experience.
Stayed in July 2024
Reviewed: 7 July 2024
Sharon
IsraelThe bed smells from bathroom at the night
Staff, view, away from the crowd
Stayed in July 2024
Reviewed: 2 July 2024
Chanel
United KingdomI loved the place but the steps are a killer hahah, one way to get your cardio in!😀
The property was stunning! Our room had a lovely balcony and it was private. Super comfortable beds. The place is quite bougie so expect to pay more if eating/drinking in the resort. I loved my stay here, very peaceful.
Stayed in June 2024
Reviewed: 1 July 2024
Megan
United KingdomLots and lots of stairs and steep paths to get around the resort, which can be hard in the heat. As it in up a hill it’s quite hard to get to other bays walking, but hotel did offer cheaper taxis. Taxi service stopped at 9.30pm and taxis to the areas of lots of bars and restaurants very expensive! Not a huge amount of night life around the area and have to go across the beach, over a bridge and through a restaurant in the dark at night time. No free drinking water at the pool even if hotel guests and 100 baht for a large water- which was ridiculous!!
Really helpful staff who booked all trips & ferry for us with no extra cost. Beautiful resort with nice pool and loungers. Breakfast really good too with lots of choice. Very nice place to relax in Koh Tao. Restaurant lovely too but very expensive in comparison to other local ones.
Stayed in June 2024
Reviewed: 28 June 2024
Christopher
United KingdomNo toilet at the bar meaning you have to walk over 100 steps to pay a visit, really not good and also the bar shut at 10pm, a bit early!!
The location was stunning, the staff were excellent, breakfast very good, bungalow very clean
Stayed in June 2024
Reviewed: 24 June 2024
Isabelle
United StatesIt was much farther than expected and the transfer services the hotel offered were only every other day. There was a strong smell of sewer in our bathroom.
The views were amazing from our room
Stayed in June 2024
Reviewed: 23 June 2024
Nicole
AustraliaEverything. The location oceanfront was stunning. The food was amazing consistently breakfast, lunch and dinner. What really made it exceptional though was the staff. All extremely patient, friendly and kind. Unfortunately there was a group staying at the same time as us who were consistently demanding, rude and void of any common decency. They spoke terrible to the staff and not once said please or thank you. The staff smiled and continued on serving them with grace and immense patience whilst being so professional. I applaud them. We have just rebooked to return next year.
Stayed in June 2024
Reviewed: 20 June 2024
Samantha
South AfricaBathroom smelt a bit damp from being closed up. Could benefit from an extractor fan. Only one hanging rail for clothing, some shelves would be great. Sun loungers at the pool area were a bit shabby. Gardens could do with a bit more upkeep.
Views for days. Our sea view room was very comfortable and had a fantastic view. Very comfortable room, very clean. Lovely pool area with a great view. Staff were very friendly and helpful. Great breakfast with a view you can’t beat.
Stayed in June 2024
Reviewed: 19 June 2024
Stephanie
AustraliaA bit tricky to get into main area of Ko Tao but not really an issue as hotel taxi service was great.
Beautiful resort, great private area with amazing restaurant and pool. Staff were very friendly and helpful
Stayed in June 2024
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