absolutely amazing experience! we travel a lot and we are a little picky, we value quality and subtlety. The villa we lived in is amazing! Everything is perfect here: nature, place, interior, cleanliness, wonderful food, service. We felt like at home with a big caring family. Lots of warmth and smiling eyes. Everyone seems to know everything: what and how you like it, where and when you need it. Special thanks to Nic for her constant concern. We felt like we had a personal assistant. Thanks to Deen for the great service in the restaurant and the positive energy. Thanks to the entire resort team! You're the best! 🙏🏻🌸💛

Stayed in February 2022

Beautiful Resort, Staff were very friendly and accommodating. The views are amazing.

Stayed in January 2022

The rooms and facilities were amazing with friendly and most helpful staff. Definitely get over there if you’re looking for a relaxing and beautiful place to stay which fusions jungle and beach together while exploring Koh Samui!

Stayed in January 2022

I invited a business freind for a night which was on the island. i asked the reception if they could come for breakfest cause we wanted to meet early. sadly they said they were fully booked. which i understand but they could of closed a eye here. After we we dicided to eat the New year Buffet in the Hotel at lunch time. I asked the reception again to make a resevation. They said they were fully Booked. After complaining they said they would give us a table at the bar without decoration. we agreed to these solution. After spending 2x almost 500.- US for a room and 500.- US for the mandatory New Year Party and dinner which they aktually almost dident let us go to. I was got quiet disapointed. Also a table cloth would of been nice for a a new year buffet. We dressed really nicely and i understand we were late with our resevation but they could of just put on a table cloth atleast. last point these one was for me the worst. we had to go to a madatory Covid Test from the goverment Privat paid was not accepted. Which was 40 Minutes away. After driveing 40 Minutes standing 45 Minutes in line. we got rejekted. I dident understand why they said go in to Box Number 12 we went there the lady there said go to box number 10 we went there. Then the lady from box Number 10 said go outside. All the people there barely spoke english so it really was hard to know what we dident have. long Story short we left cause we were so fustrated running around for 2 hours. My business freind send me a paper from a other hotel telling me you need a kopie with a Email writen down on it and a Pink Goverment Slip we got when we were entering Thailand. we lost 4 Hours just because the Hotel dident inform us which papers to take with. On the paper of my freinds hotel everything was explained in english. With that paper we stood the next day in line and they let us in. We lost a full afternoon on a very expensive 10 day holiday. But if i would be comeing to Koh Samui again.

we were in 2 Room Kategories pool with Garden view and The Tropical Villas with Pool If you want to do you and your partner something good take the Tropical Villas with pool its a dream come True. its the nicest room i have ever been in my life. It is a Expensive Suite but i must say its worth every Doller.

Stayed in January 2022

No lobby bar of any sort, so if you are a group with multiple rooms it's hard to find a place to meet before leaving the hotel for some exploring. Only option is to order room service to the lobby and sit in a sort of check in waiting area. The reception couldn't charge the card I used in booking com and demanded direct payment, denying check in to the ladies while gents were still on the way. Eventually one of two rooms was granted. Contactless payment works only on one of all the terminals in the hotel. SPA decided that since they erroneously billed the treatment to the room, they have to come to my room and try to charge me on the middle of the hallway instead of waiting 30 min till we pay at check out. All in all, worst ever value for money. Avoid at all cost. Price is luxury, service is hell. Head of staff or director should step down.

Rooms are big and comfortable. Views are beautiful. Breakfast is very nice, huge a la carte.

Stayed in January 2024

We paid 4800 eur for five days which makes it one of the most expensive hotels on the island next to W hotel and Conrad and four seasons. First of all I have to say they people working at the hotel are some of the nicest people I've ever met so it's not their fault. It's the fault of the big hotel chain who is posting nice pictures of the rooms and place, charging Huge amount for something that is a max 3 star hotel worth maybe 200 eur a day. For this price one would expect luxury. What you get is a very run down hotel, the rooms and " villas" are very old. We took the premium sea view villa. The room was not a nice looking one, furniture cheap and plastic, the pool for room very small. The villas have no privacy. The restaurants are not on bar with the level you expect from a five star resort for this price. We felt ripped off. We decided to leave after one day and take a loss and go to another hotel. For where for a cheaper price you get a lot better, bigger, newer rooms and better hotel areas where to chill. There is no value for money and while we took a 5000 eur hit on this - you don't have to. There are a lot better hotels on the island. The only good thing was the nice people working at the hotel hoping to make people happy. But if you charge this amount of money - you are ripping people off. It's not a five star room, hotel, food or beach.

The people working there

Stayed in January 2023

food management

location

Stayed in January 2023

The sea had high waves and was sometimes very polluted. Would not return to Koh Samui, as most beaches are very polluted und the sea is not inviting.

Hotel room was fine, Air Condition perfect. Food ok.

Stayed in December 2022

Very old property and the maintenance is not good.

Stayed in December 2022

There is no value for the money. We came for honeymoon vacation and stayed in 2 Tropical pool villa concept resorts in Koh Samui having same luxury resort level nearby at the same price for 1 night in Vana Belle we got 4 nights at other resort....we felt that we had less privacy feeling as the beach front of the villa is not totally private, its a shared beach...the pool wasn't used due to stormy weather and was too cold for floating breakfast and overall feeling inside the villa was less comfortable. So the main issue is the price you pay and the value you get in comparison to other resorts...

The staff is superb and gave attention to the smallest details and beyond from the welcome to honeymoon details in the villa and the chef was amazing and took care of all my food allergies, has prepared the best meals! The spa is awesome as well👌 all the tropic gardening is outstanding!

Stayed in March 2022

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Stayed in October 2024

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Stayed in September 2024

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Stayed in August 2024

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Stayed in August 2024

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Stayed in July 2024

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Stayed in July 2024

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Stayed in July 2024

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Stayed in June 2024

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Stayed in April 2024

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Stayed in April 2024

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Stayed in April 2024

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Stayed in March 2024

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Stayed in January 2024

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Stayed in December 2023