74/24 Soi Banzaan, Nanai Rd., Kathu, Phuket, 83150 Patong Beach, Thailand
#55 of 405 hotels in Patong Beach
Guests' ChoiceBased on 362 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.8
Facilities
8.4
Staff
9.2
Value for money
8.8
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Warren
New ZealandSome of the facilities were not working properly
The staff were excellent
Stayed in May 2024
Reviewed: 27 May 2024
Kam
Hong KongThe location alongside the road is quite busy with a lot of motorbikes travelling pass making the area bit noisy during night time. The facilities of the property were a bit old and the cable TV could hardly watch due to weak signal.
The rooms were clean and spacious. The latex pillows and mattress were also comfortable.
Stayed in May 2024
Reviewed: 26 May 2024
Khaled
FranceI had 2 rooms next to mine, occupied by Arabic people (Saudi I guess) playing music very loud, very rude people, always noisy, not respecting anything and the worst is the staff of the management are not doing anything so I could not rest properly and just because of that I left after a night only. They’re also asking for 1k bath deposit which is not mentionned Anywhere where you book but I understand to ask this when you have these people from Saudi, from one bas to stop them or at least talk to them !
Location is good, the wifi is also good the team is trained properly and know more or less what to do, my only comments would be to have nicer people at the reception sometimes the girl at the reception is a bit rude/Cold, but I guess it’s almost everywhere in small hotel.
Stayed in April 2024
Reviewed: 21 May 2024
Kelsey
GermanyShower over the toilet but you get used to this in SEA.
Nice hotel with friendly staff. Comfortable and quiet for a good night sleep.
Stayed in May 2024
Reviewed: 20 May 2024
Mark
AustraliaOnly one useable powerpoint situated about 2m from bed. Fortunately I had extension with me. Air conditioning could be better. Seems inadequate at first, and takes a night to cool room. Stayed for four nights, so overall not too bad. Cannot separate jet from room card and therefore required to turn off electricity supply when leaving room - saves owners expense but not ideal for hotel guests.
Room size OK. Relatively large bathroom with plenty of space on vanity, floor mat and towel sets of decent quality. Rooms equipped with table and two chairs, large wooden cupboard with mirror, another table and bedside cabinet. Restaurant offers breakfast and lunch. Coffees and pancakes good, as was burger.
Stayed in May 2024
Reviewed: 1 May 2024
Dowdy
United StatesThe room wasn’t it what I thought I booked but it was still pretty decent and clean.
It was in a great location.
Stayed in April 2024
Reviewed: 1 May 2024
Kevin
IsraelVery nice hotel in a great location about 10 min walk to Bangla road, everything is close to you from 7/11 to a night food market and even a mall. The staff is very friendly and helps you with anything you need. Good value for money, If you are looking for a room with a private shower and a huge bed and that's all you need I would book this place.
Stayed in April 2024
Reviewed: 24 April 2024
Ronald
ThailandRoom clean & including all the basics. Very comfy mattress. Good WiFi.
Stayed in April 2024
Reviewed: 9 April 2024
Angel
SpainWas so close to the city Center, and the staff were amazing. The even offer us a beach towel for free.
Stayed in April 2024
Reviewed: 8 April 2024
Teodor
United KingdomIt's not a big deal but the furniture is a bit outdated but still everything works fine and you get used to it.
Shout out to the girls at the reception, they helped me out when I lost my phone! Good location, quiet and only 15 min walk from the beach.
Stayed in April 2024
Reviewed: 21 March 2024
Fazil
Trinidad and TobagoLocation
Breakfast was OK the location was was good.
Stayed in March 2024
Reviewed: 12 March 2024
Matialagan
SingaporeNothing.
The place this hotel is located near to patong beach,, Banzaan market ,jungceylon mall and the staff.
Stayed in March 2024
Reviewed: 6 March 2024
Salim
OmanFriendly staff, clean room and very good place
Stayed in March 2024
Reviewed: 28 February 2024
Khalifa
OmanThe breakfast and they don't have black tea. WiFi was terrible
The location.
Stayed in February 2024
Reviewed: 17 February 2024
Sarah
IrelandBear in mind the hotel is on a busy road so is quite noisy in the evenings with motorbikes etc
Central location, spacious rooms & friendly staff
Stayed in January 2024
Reviewed: 15 February 2024
Mihaela
Croatia/
Location was really good and the staff was super friendly.
Stayed in February 2024
Reviewed: 12 February 2024
Maghsoudi
AustraliaHelpful and kind and useful staff working.
Stayed in January 2024
Reviewed: 10 February 2024
Andre
New ZealandNothing really..
A short walking distance to the centre of the action. Clean comfortable room. Quiet inspite of being right in the heart of things. 24 hour front desk was helpful especially when we were making up our itinerary as we went.
Stayed in January 2024
Reviewed: 7 February 2024
Supriya
Japan-
Close to bangla road!! Quite flexible location.
Stayed in January 2024
Reviewed: 28 January 2024
M
TurkeyNoisy.
In general it was ok but front rooms noisy
Stayed in January 2024
Reviewed: 19 January 2024
Candice
Malaysiagenerally good and convenient
Stayed in December 2023
Reviewed: 8 January 2024
Noorliza
MalaysiaToo close too nite life and bit noisy
The bed is very comfortable
Stayed in January 2024
Reviewed: 6 January 2024
Kim
MalaysiaBars downstairs could be noisy if stay lower floor.
Good breakfast, staffs very helpful and friendly. Location is walking distance to Junceylon shopping mall and Bazaan market. Very convenient for eating, massage, pharmacy and everything. Overall is good hotel and certainly value for money.
Stayed in January 2024
Reviewed: 5 January 2024
Andes
United StatesAlways takes 15 minutes to figure out the TV/Cable remotes. Only grounded western electrical outlet (laptop) is by the bathroom sink. Ordered scrambled eggs, came out very runny, had to send it back (I'm usually not the type of person to do this).
Room is always functional. Rooms are generally clean, with minor wear and tear. Bed is comfy. AC works great. Breakfast is ok,
Stayed in December 2023
Edinburgh, UK
Buenos Aires, Argentina
Naz-Sciaves, Italy
Lungötz, Austria
Jávea, Spain
Gressoney-la-Trinité, Italy
Viana do Castelo, Portugal
Auberives-en-Royans, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content