16/7, Haad Sairee, Ko Tao, Suratthani, Sairee Beach, 84360 Koh Tao, Thailand
#33 of 151 hotels in Koh Tao
Guests' ChoiceBased on 55 hotel reviews
8.6Cleanliness
8.7
Comfort
8.9
Location
8.3
Facilities
8.3
Staff
9.5
Value for money
8.2
Free WiFi
9.5
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Showing 1 – 25
Reviewed: 13 September 2024
Span
NetherlandsBeautiful views and an amazing staff!
Stayed in September 2024
Reviewed: 3 September 2024
Clara
IrelandThe toilet has a slight smell from it.
Beautiful rooms with stunning views and super clean. Staff couldn’t even have been any nicer.
Stayed in September 2024
Reviewed: 30 August 2024
Alberto
Italybit outside the core of the island
staff really kind and helpful. clean and attractive structure
Stayed in August 2024
Reviewed: 29 August 2024
Diego
SpainSpacious room and comfortable beds. Beautiful views.
Stayed in August 2024
Reviewed: 23 August 2024
Paul
BelgiumNothing
Wonderful view of the see from the windows of the apartment, nice pool and friendly staff. Free shuttle service
Stayed in July 2024
Reviewed: 19 August 2024
Ryan
United KingdomAnyone who is not confident riding a scooter or walking up and down lots of steps may struggle here but this was totally irrelevant to us.
Staff were immediately welcoming and really friendly, nice peaceful location, great views, good shower, free taxi to the pier at set times throughout the day, scooter hire available on site.
Stayed in August 2024
Reviewed: 15 August 2024
Johanna
EstoniaWe stayed there for 2 nights, but this place was so amazing. Staff were very friendly and accommodating and did everything to make us feel welcomed and happy. They should get a medal and a rise for carrying all this luggage back and forth from these stairs.
Stayed in August 2024
Reviewed: 10 August 2024
Katja
GermanyThe room is not functional. The bathroom too small, the mirror not good positioned, the light too dim to shave. The toilet seat was broken and also not fixed after we had asked to fix it. The beds were stone hard. The kitchen sink had no warm water and was not fixed properly. Far away from everything The way down to the sea is dirty and not taken care of. The sea is dirty down there as well. There is a pier but not easy to swim there eighter as the boats from the diving center of the hotel next door are docking the boats there. No real coffee at breakfast, just powder coffee. For this kind of place that is very poor. Breakfast was good but not amazing, the breakfast is delivered to the hotel and not prepared on the location. also for this location and price I would have expected fresh juice, coffee, etc Bear in mind that the location is a little bit away from the next town. You need a scooter or taxi to go everywhere. Not suitable for small children as the fences in the lobby and breakfast areas are very low and kids could fall over.
Amazing place with stunning views. Pool is lovely. We stayed in room 20, a Hugh suite with enough place for 5 persons. The room above can be connected, this makes it possible to stay there together as friends or family. House made Joghurt and banana cupcakes for breakfast was very good.
Stayed in August 2024
Reviewed: 4 August 2024
Eddy
IsraelStairs can be a problem - there are many stairs on the to the room
Exceptional team
Stayed in August 2024
Reviewed: 4 August 2024
Alicia
ThailandVery beautiful! Gorgeous views, clean rooms, so tranquil. A very wonderful place to stay. The staff were so kind and helpful - I accidentally left something behind and they found it and posted it to my house within a few days! ❤️🙏
Stayed in July 2024
Reviewed: 4 August 2024
Alex
United KingdomAs other people have said, there are a lot of stairs depending on which property you book. We were fairly far down the cliff but they weren’t a problem for us. You are also amongst the trees so lots of nature noise! We heard some scratching our first night which scared us in the night but you quickly get used to it! I wouldn’t recommend the hotel for families with young ones due to the stairs and the limited pool space.
The hotel is absolutely beautiful and is just like the pictures of not better! Everything is really clean and the staff cannot do enough for you. The views are absolutely stunning and town is just a few minutes drive or a 20 minute walk down hill. We got a scooter which was great for seeing the island. The hotel also does a shuttle down if you need it. We couldn’t recommend it enough!
Stayed in August 2024
Reviewed: 31 July 2024
Sarah
IrelandBar/restaurant facilities were not brilliant. The hotel offers a free taxi service into the town instead which was very helpful!
The most amazing setting for a hotel. Breathtaking views of Kohtao. A beautiful pool and the room was very unique. Great air conditioning and the shower/bathroom downstairs was a nice.
Stayed in July 2024
Reviewed: 30 July 2024
Rachel
United KingdomNo on site restaurant so in storms you had no choice but to still go out and eat
Clean, modern and amazing staff!
Stayed in July 2024
Reviewed: 23 July 2024
Manaschaya
ThailandSuprise with squirrel by night time
Natural surroundings by forest and sea
Stayed in June 2024
Reviewed: 21 July 2024
Crossley-smith
United KingdomNothing!
Everything! The view was definitely the best part but also the staff, they were so friendly.
Stayed in June 2024
Reviewed: 20 July 2024
Patricia
NetherlandsThe rooms can be a bit small.
The staff is super friendly. I loved the way t hotel is built.
Stayed in July 2024
Reviewed: 15 July 2024
Monika
United Arab EmiratesA little remote but if you have moped you’ll be alright
Staff were absolutely fantastic. Always available and ready to help with anything you need.
Stayed in July 2024
Reviewed: 13 July 2024
Reut
IsraelThe stairs... located on a mountain slope, you have many!! Stairs to get from one place to another... The resort is in a distance from any restaurants or center, except for breakfast. The resort does not provide any meals, which means you need to go out to eat. In some of the rooms, the bathroom is external to the room, which means that you need to get dressed any time you want to use it. The hotel has access to the sea with a tiny beach that many stairs lead to, but the beach is not maintained and is dirty and with no services. It would have been nice if the hotel would be able to provide kayaks or paddle board for the use of the guests.
The place, just like its name, is a real hideaway. The rooms are hidden beneath the mighty trees, and the resort is beautiful. The pool is in the best location, and the hotel serves a rich breakfast with a magnificent view of the sea. The staff is lovely and helpful The hotel rents scooters at a decent price for 24H.
Stayed in July 2024
Reviewed: 5 July 2024
Neri
IsraelThe rooms with the sea view are amazing. Breakfast is rich. The pool is very nice
Stayed in July 2024
Reviewed: 5 July 2024
Talia
AustraliaMy three friends and I had a great time at Heritage Hideaway! It is a 15/20 minute uphill walk back from the town or 15AUD taxi but we didn't mind this too much! The rooms were nice and the view is beautiful. The staff were all very lovely and accomodating. Thank you!
Stayed in July 2024
Reviewed: 1 July 2024
Hannah
New ZealandWe had termite eggs fall into our bed, and a mouse one day, and other small animals enter the room during storms. Sounds worse than it was, but they cleaned the room thoroughly and it stopped after a few days. Look you’re in a jungle what can you do!
I liked the setup it was beautiful, lots of stairs so you want to be a little fit, but the staff were so helpful taking our massive backpacks down when we arrived and back up when we left. They take you to Sairee for free anytime between 8am and 8pm which is fantastic. To get back it’s usually always 300 baht taxi unless you go further than sairee which adds up. I loved the room and view, pool was great also
Stayed in June 2024
Reviewed: 22 June 2024
Aoife
IrelandNo night porter or number to contact hotel staff. A squirrel got into our room one night and we couldn’t contact anyone but we managed to get him out ourselves. Would definitely need a moped to get around as hotel not very central.
I really enjoyed my stay. The rooms are so peaceful and pretty. The stand out for me was the staff, every single member of staff were so so friendly and polite and helpful.
Stayed in June 2024
Reviewed: 18 June 2024
Rachel
Australiathe staff were so lovely and very accommodating. This place has gorgeous views and is close to everything! I would highly recommend
Stayed in May 2024
Reviewed: 4 June 2024
Caitlin
AustraliaNothing - was a great stay.
The pool is wonderful! Such a fantastic view.
Stayed in May 2024
Showing 1 – 25
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