The food was great but would have been better if they changed the menu as there was only one restaurant open when we stayed here as opposed to 3 on the website. Also, the package we took said there were stretching activities but there were none. Lastly, the body massage was not good at all. I asked to concentrate on my shoulder and neck as I have a lot of tension there but the lady concentrated on my leg (I supposed its easier) and she did not do any stretching.

This is a superb hotel to relax, unwind and is best for enjoying nature. My family and I enjoyed the facilities particularly the Onsen, its one of a kind experience in a hotel setting.

Stayed in June 2024

It was 20 minute trip to Krabi town, but that didn’t matter much!

The attention was impeccable!

Stayed in May 2024

not much cafes and restaurants near hotel

Very friendly staff, great facilities, the room was spick and span

Stayed in May 2024

Not being able to get adjoining rooms or even on the same floor unless we paid steep extra cost per night.

Extremely hospitable staff. High levels of cleanliness. Good quality products in the bathrooms. Very comfortable beds, pillows and soft towels. Amazing selections for breakfast buffet!

Stayed in May 2024

Check in fast, staff friendly, thanks to staff Tawan. Tuk tuk sent us to and fro efficient, thanks to staff Rigwan and all driver. Kin Restaurant staff helpful, food fresh and healthy. Security staff helpful.

Stayed in May 2024

Need to use tuktuks aroind theplace

Great rooms. Good food

Stayed in May 2024

Breakfast can be better. Should have more main course. Since some of the items are pork, less choices for those who do not eat pork/meat.

The resort surrounding is very well maintained. The Olympic size pool is wonderful. The ocean view room with balcony is the best. The hainanese chicken rice for breakfast was delicious.

Stayed in May 2024

i can hear the next room or anybody walking in the corridor

very quite resort

Stayed in May 2024

All the staff were really lovely And helpful and the hotel is nice so much to do without leaving the hotel which is great on rainy days

Stayed in May 2024

We were told about the onsen which js quite interesting , but did not know that there’s an additional charge and with limited 1 hrs to use. There’s no rain shower for the type of room we stayed. The main improvement is the selection of breakfast buffet, there is not much selection at all which is quite disappointing.

The hotel is freshly new , great option of activities (outdoor,pool etc) Olympic size pool is a highlight, room is nice and clean, very comfy bed and pillow, the aircon can cool down whole room within 5 mins which is great during April.

Stayed in May 2024

Areas for Improvement: * Soundproofing in the rooms is inadequate, allowing external noises, including roosters and sounds from nearby mosques, to disturb your sleep. * Insufficient sunbeds around the pool area, leading to inconvenience for guests. * Inconsistent service experiences, such as unattended spa reception and lack of attention in the café (we sat there for over an hour and never got a menu or asked if we wanted anything). * No room cleaning service one day, which only bothered us because we would’ve liked new water bottles. * All pools have high temperatures. A cooler option would be great to be able to refresh yourself. * Prices of the massages in the hotel are too high for Thailand (around 2’000-3’500 Baht). However, there is a great Massage Place in Ao Nang (Atta-Rak) where it costs around 400-600 Baht. * The air conditioning, while functional, struggles to maintain optimal humidity levels in the room, even in "dry" mode.

The rooms are clean and modern, equipped with excellent facilities and amenities. * The staff are super friendly, always greeting you. * The hotel offers a diverse range of activities; we enjoyed the rock climbing course. * Breakfast options are extensive, including made-to-order items like pancakes, avocado toast, and scrambled eggs. The entire breakfast is amazing! * The Beach Club offers great ocean views and nice cocktails. But even though it belongs to the hotel it’s also not free of charge (1’500 Baht minimum spending). * The entire complex is very clean and modern, with the 3 layer pool area being especially impressive. The availability of swimming goggles and fins for free rent at the Olympic pool is also cool. * The Onsen Spa provides a unique and relaxing experience, with a complimentary first visit.

Stayed in May 2024

Nothing

Amazing hotel. All the facilities spot on. Attention for finest details. Rooms are well modern designs. Bed shits, showers, pillows, amenities. All very good. Breakfast is good. Main restaurant has great food. Gym is one of the best I’ve seen.

Stayed in May 2024

N/A

Everything

Stayed in May 2024

Breakfast, location, and amenities were all fantastic. However, the staff were easily the best part of the experience - staying in a foreign country is always challenging, and they went above and beyond helping us navigate excursions and call taxis.

Stayed in April 2024

Sounds travel through the walls and depending on your neighbours, it can be a problem. I would have used the spa more if it had been more affordable. Some disrespectful guests were smoking cannabis on the side of the swimming pool and on their balcony and the smell was just repulsive. Please make it clear that such behaviours are not acceptable. Cannabis has no place in the public domain (or elsewhere for that matte). Otherwise, our stay was lovely and the staff was truly wonderful.

Lovely and attentive staff. Comfortable room and a green and luscious environment. Some good activities are available. Clean. A great breakfast. Truly enjoyed our stay. Thank you to Jo and his lovely team.

Stayed in March 2024

Liked everything

Really loved the place ... The facilities are top notch .. one of the best stay

Stayed in March 2024

The lunch and dinner at the hotel are not attractive for visitors. The beach on the opposite side of the hotel is not that impress. I guess it is not owned by the hotel. No attractive seafood restaurants nearby.

The breakfast is excellent. It's healthy and tasty. The Olympic pool and the fitness are nice and clean. I also love the Spa and Onsen. Staffs are friendly and helpful. All trees are well maintained and beautiful.

Stayed in April 2024

Perfect stay. Everything looks like new with a laid back vibe. We were very happy with our choice of staying there instead of Ao Nang area. We would go back.

Stayed in March 2024

No dislikes.

Great breakfast. Really excellent sports facilities - pool and gym. Enjoyed the hot hub etc. We liked the cafe too.

Stayed in April 2024

The taxi ride to the airport was 1200BHT. It was quite expensive. You can use the grab app instead, which is like Uber. Grab to the hotel was only 600BHT.

The best hotel that I've ever stayed in: Fantastic food. Staff were super friendly. Amazing rooms. Finer detail considered at all times - flowers, name on a leaf which is placed on your bed. Great gym with free classes. Reception will arrange transport for you. Huge selection at breakfast - oat milk, etc 5 minute walk from the beach. I had a pool view from my room. Spa deals -, massages, and treatments were brilliant. It is a perfect place for fitness, wellness, and relaxation. The hotel is pricey, but it was worth every penny - enjoy!

Stayed in April 2024

We thought the service charge was a bit to expensive and unnecessary.

Rooms were lovely and breakfast was very good.

Stayed in March 2024

Nothing

Modern well maintained well run resort

Stayed in March 2024

Amazing place.

Stayed in April 2024

Transfer from the airport was not there despite paying upfront. All the restaurants and room service share the same (large) menu. Food was always good but it would be nice to see some variety. Room cleaning stopped replacing coffee pods after the first 2 nights?

Gorgeous rooms, good views, nice chilled vibes throughout, food was good, activities available through the day, excursions were all easy to arrange and enjoyable. Good location for a break from the city. Staff were always lovely and helpful.

Stayed in April 2024