82/20 Khoktanod Rd, Kata Beach, Phuket, 83100 Kata Beach, Thailand
#38 of 105 hotels in Kata Beach
Guests' ChoiceBased on 442 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.0
Facilities
8.4
Staff
8.8
Value for money
8.7
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 September 2024
Sophia
Australiathe leaves of the trees mixed with the rain made the pathways a little slippery sometimes but we were there during a storm and staff attempted to keep ontop of it by cleaning paths daily
breakfast was good variety that changed parts ever day
Stayed in September 2024
Reviewed: 18 September 2024
Shu
MalaysiaOverall stay and foods are good
Need to improve on giving the toilet papers and tissue. No refill.
Stayed in September 2024
Reviewed: 17 September 2024
Heather
AustraliaThe bathroom in room , shower area had mold along bottom of shower screen and door covered in soap scrum. No foreign exchange at resort as advertised on there web page.
Pool was great, easy access from room. Had breakfast once not much variety
Stayed in September 2024
Reviewed: 15 September 2024
Kaie
United KingdomGreat location for walking/driving around Kata. Clean, comfortable and very spacious rooms. Pleasant staff.
Stayed in July 2024
Reviewed: 11 September 2024
Stuart
AustraliaEverything was very good
The room was very clean and spacious All rooms appear to have pool access . The pool was always clean and refreshing. We had breakfast included. The Egg Man would cook you up any variation you would like. Plus a very good buffet selection that would change daily. Their biggest asset was the friendly staff . Always smiling and always willing to assist.
Stayed in September 2024
Reviewed: 8 September 2024
Paolo
SwedenBig rooms. Good pool access
Stayed in August 2024
Reviewed: 6 September 2024
Faizur
AustraliaThe mattress could have been better
Location, Breakfast, Amazing value for $
Stayed in August 2024
Reviewed: 30 August 2024
Yanira
United StatesI booked a 1 bed and when I arrived I had 2 double beds in room
I loved the access to the pool from our suite
Stayed in August 2024
Reviewed: 21 August 2024
Amy
New ZealandThe AC in the room is very noisy but you have to keep it on overnight as it is too hot otherwise. There is no AC anywhere else so their restaurant area (where you also have breakfast) is quite stuffy despite being fully open. This is only minor!!
Staff were friendly, little English spoken but enough to communicate the basics. Room was huge. Breakfast had so many options and was fresh and delicious. We had a non pool access room which we thought was better as the pool we could use was so much bigger. A 15 minute walk to Kata Beach.
Stayed in August 2024
Reviewed: 18 August 2024
Stefan
GermanyBreakfast is kinda boring with limited variety, but this is not surprising in Thailand
Pretty big room with pool access, clean and modern with furniture that doesn't look used. Staff is friendly and attentive. Opposite the hotel several massage shops, laundry and restaurants. Always enough parking space
Stayed in July 2024
Reviewed: 24 July 2024
Roman
Russia- poor breakfast
Excellent cozy hotel in a quiet location. Great staff! Clean rooms. Thank you!
Stayed in July 2024
Reviewed: 13 July 2024
De
South AfricaThat most of the breakfast food was made with peanut oil or peanuts and im allergic and also we found several unclean dishes when we went for breakfast as if they where only rinsed off not washed
It was very well maintained and clean
Stayed in July 2024
Reviewed: 12 July 2024
Aoife
IrelandThe rooms were spacious and clean. The staff were so nice, kind and helpful always. It is fantastic value for money. I would highly recommend this hotel and would definitely return.
Stayed in July 2024
Reviewed: 7 July 2024
Kevin
Indiaoverall pretty decent experience, fitness center was in a sorry condition. great breakfast and clean rooms
Stayed in July 2024
Reviewed: 6 July 2024
Don
AustraliaThe pool was too warm. Location was way too far away and breakfast options were poor.
Pool access room was great.
Stayed in July 2024
Reviewed: 1 July 2024
Cmpho-g
South Africathey did not tell us anything about the drinks in the fridge that if we do drink them, we will have to pay for them. we only made use of the 2 beers, 2 water bottles, 2 juice and 2 coke, but they made us pay 460 BHT. The day before we checked out they did not put any refreshments in the refrigerator but they made us pay for it. and we only had to know about all this Sunday 24/06/2024 morning when we wanted to check out. a lady called Meen, who was so mean and rude to us insisted that we pay or she will call the Police on us. we asked her to call the POPOH but kept stalling and wasting our time as we were rushing to the airport. Will never book there again
the pool access room was perfect, the pool was great. breakfast was also okay. the staff were helpful and allowed us to check in an hour before check in time.
Stayed in June 2024
Reviewed: 24 June 2024
Noah
IrelandNot the shortest walk to Kata main area.
We really enjoyed our stay at the property, had a lovely pool access room very spacious. Staff went the extra mile always, very helpful
Stayed in June 2024
Reviewed: 22 June 2024
Clinton
AustraliaAir conditioning a little noisy
It was a very good stay all staff very happy breakfast was excellent
Stayed in June 2024
Reviewed: 21 June 2024
Ebin
IndiaI recently stayed at The Palmery Resort and had a wonderful experience. The overall stay was enjoyable, and the highlight was undoubtedly the pool. It was not only impressive in size but also impeccably clean, making it the perfect spot to relax and unwind. Our room had direct access to the pool, which was fantastic and added an extra level of convenience and luxury to our stay. I highly recommend this resort for a comfortable and refreshing getaway.
Stayed in June 2024
Reviewed: 9 June 2024
Sarah-jane
IrelandThe only thing we didn’t like was the room seemed to constantly get mosquitos in it. When we first arrived we had to get rid of 15 mosquitos which was insane. It seemed to be any time the door was opened because the room wasn’t enclosed inside they seem to fly in so that was the only annoying thing we found really.
The breakfast was decent with lots of options, the pool was nice and the rooms were spacious and clean. We also liked that there was a nice big balcony with a pool view.
Stayed in June 2024
Reviewed: 7 June 2024
Natalya
KazakhstanThe WiFi is terrible, we stayed 7 nights and if didn’t have a Thai SIM card that would be a big problem, seems their server is quiet weak, the connection is unstable. Air condition was doing its job but sooo loud, had to get used to it first couple of nights. Room cleaning service to be improved.. also wish that pool was cleaned up daily
The property is clean and in a remote area from all the Kata hustle, but still in a walking distance. They are providing shuttle service to Kata and Karon beaches, not to Kata noi tho. It’s in a certain hours and the latest is at 17:00. The staff is very friendly and trying to be helpful. Breakfast is ok. Rooms are big, big comfortable bed.
Stayed in June 2024
Reviewed: 29 May 2024
Whitcombe
United KingdomDoor was broken
Pool and location
Stayed in May 2024
Reviewed: 19 May 2024
Mariane
AustraliaThe cleaning details and the gym maintenance
The pool in our varanda 🫶🏻
Stayed in May 2024
Reviewed: 18 May 2024
Chris
United KingdomNothing
Nice hotel , swim up pool room , Quiet area but close enough
Stayed in May 2024
Lincoln, USA
La Spezia, Italy
Rio de Janeiro, Brazil
Seminyak, Indonesia
Barcelona, Spain
Taitung City, Taiwan
Siem Reap, Cambodia
Bruttig-Fankel, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content