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Reviews of The Naka Phuket, a member of Design Hotels 5 stars

1/18, 1/20 Moo 6, Tambon Kamala, Amphoe Kathu, Phuket, 83150 Kamala Beach, Thailand

#14 of 53 hotels in Kamala Beach

Guests' Choice

Review score

Based on 631 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.4

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    7.9

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 23 September 2024

    10
    The staff are great especially Ying, she was very very helpful, polite and always smiling.
    • Leisure trip
    • Family with young children
    • One Bedroom Pool Villa -Partial Sea View
    • Stayed 3 nights
    • Submitted via mobile

    No thing

    The staff are great especially Ying, she was very very helpful, polite and always smiling.

    Stayed in August 2024

  • Reviewed: 18 September 2024

    9.0
    Beautiful escape!
    • Leisure trip
    • Couple
    • One Bedroom Pool Villa - High Bay Signature
    • Stayed 3 nights
    • Submitted via mobile

    while the service was top-notch, I would have loved to see a better selection of pillows to choose from, as comfort is key for a great night's sleep. Additionally, while breakfast offered a wide variety of options, the food wasn’t quite to my personal taste, so I would rate it as average.

    The highlight was definitely the incredible service. The staff were attentive and always willing to go the extra mile to make our stay comfortable. The view from the property was breathtaking, making it a serene and beautiful escape. One feature I really appreciated was the hotel's app, which made it easy to communicate directly with reception, order in-room services, schedule spa appointments, and request a buggy. The buggy service was impressively fast and efficient, adding convenience to our stay. The spa experience was another standout, with professional staff and a relaxing atmosphere.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    8.0
    It was amazing
    • Leisure trip
    • Family with young children
    • One Bedroom Pool Villa - High Bay Signature
    • Stayed 2 nights
    • Submitted via mobile

    The price

    I like the location and the view .

    Stayed in September 2024

  • Reviewed: 13 September 2024

    10
    An amazing experience with 24 hr service by the staff whom were extremely friendly.
    • Leisure trip
    • Couple
    • Napa Premier Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Serenity; helpful staff; responsive to the guests requirements; felt at home

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One Bedroom Pool Villa - High Bay Signature
    • Stayed 4 nights
    • Submitted via mobile

    The beach is good , but stones at the bottom are very unpleasant.

    Comfortable and cosy. Good attitude of the staff, taking care of guests.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    10
    One of the best resorts i have stayed in .
    • Leisure trip
    • Couple
    • One Bedroom Pool Villa -Partial Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The pool of the property was not 100% private because people crossing the road could see swimming

    The view

    Stayed in September 2024

  • Reviewed: 1 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One Bedroom Pool Villa -Partial Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The view and the staff

    Stayed in September 2024

  • Reviewed: 29 August 2024

    10
    Overall very good and safe location
    • Leisure trip
    • Couple
    • One Bedroom Pool Villa - Deluxe Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    The property is build on the rocks so you need someone driving you everywhere, it’s good but it’s also not so good sometimes.

    Property is beautiful! It was in renovation ( not everywhere but one of the restaurants and a few vilas) a little loud during the day but nothing major.

    Stayed in August 2024

  • Reviewed: 10 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One Bedroom Pool Villa -Partial Sea View
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Nice view, clean room, friendly staff.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    10
    Perfect hotel
    • Leisure trip
    • Couple
    • One Bedroom Pool Villa High Bay
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect, special thanks to mr. Mehdi, he made our stay exceptional.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    9.0
    Hugh complex. Was very impressed to be taken to room in a brand new BYD SUV.....
    • Leisure trip
    • Solo traveller
    • One Bedroom Pool Villa -Partial Sea View
    • Stayed 5 nights

    It costs 450 Baht to get to Patong, each way. It's not bad but wish the hotel as somewhat closer to Patong, not in Patong, but closer. I got a Partial Sea view room that had no sea view really. I could not get my previous room unless I accepted an upcharge of $138/ni so I passed. Overall, a well managed hotel complex.

    Great breakfast which is something I rate a hotel on. This place always delivers. The Fitness center opens at 0800 but you can get in early. That floor actually has a regular sauna and a steam sauna. I didn't know this until this visit. The Tuk Tuk's are always quick to pick you up. The hotel uses an App that you can use to get picked up and taken to the lobby, room cleaning, etc. BTW, I was not told I had to use the app to get my room cleaned, no big deal. Once I figured that out, it worked well.

    Stayed in July 2024

  • Reviewed: 6 August 2024

    10
    Great vacation
    • Leisure trip
    • Family with young children
    • One Bedroom Pool Villa -Partial Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Room design

    Beach & SPA

    Stayed in August 2024

  • Reviewed: 18 July 2024

    10
    Perfect
    • Leisure trip
    • Family with young children
    • One Bedroom Pool Villa High Bay
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Perfect

    Stayed in July 2024

  • Reviewed: 12 July 2024

    9.0
    Excellent hotel, I recommend it for honeymooners and small families
    • Leisure trip
    • Couple
    • One Bedroom Pool Villa - High Bay Signature
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to be honest was bad during our stay. I recommend everyone to stay in the hotel

    The location is breathtaking especially in the signature villa where we stayed. Was excellent and it is very relaxing to hear the sound of waves from ur room.

    Stayed in July 2024

  • Reviewed: 11 July 2024

    9.0
    Best vacation for our family
    • Leisure trip
    • Family with young children
    • One Bedroom Pool Villa -Partial Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The staff were really friendly. We had to check out at 6 AM to catch our flight and the staff provided a takeaway breakfast. That was a nice gesture of the hotel.

    Stayed in July 2024

  • Reviewed: 6 July 2024

    9.0
    Thanks all friendly stuff
    • Leisure trip
    • Family with young children
    • Three Bedroom Villa with Private Pool
    • Stayed 7 nights
    • Submitted via mobile

    Need to do some renovation

    Very nice design villa

    Stayed in July 2024

  • Reviewed: 5 July 2024

    10
    It was amazing
    • Leisure trip
    • Family with young children
    • One Bedroom Pool Villa - Deluxe Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    The property is 10 years so the furniture is very old

    The place is excellent and the whole resort

    Stayed in July 2024

  • Reviewed: 28 June 2024

    9.0
    Highly recommend l, peaceful stay
    • Leisure trip
    • People with friends
    • One Bedroom Pool Villa Twin Bed - Partial Seaview
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely nothing to mention.

    Perfect location on Kimala beach. The villa is huge and the pool is wide. The service is very fast I loved it. Reception people are so kind. Breathtaking view straight on the beach. Verity choices for the breakfast.

    Stayed in June 2024

  • Reviewed: 27 June 2024

    10
    Thank you so much for being kind and taking care of us while staying at this property.
    • Leisure trip
    • Couple
    • One Bedroom Pool Villa -Partial Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The property was brand new, clean and luxury. The villa was so private and the pool is quite big. The staff were so helpful and kind to me. They did upgrade my stay because i was discomforted with the first villa as i found some ants in the bed. They directly upgraded my vstay to a new villa without any extra charge.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    10
    Good location with two nearby beaches
    • Leisure trip
    • Couple
    • One Bedroom Pool Villa - High Bay Signature
    • Stayed 2 nights
    • Submitted via mobile

    No issues

    Beautiful hotel, nice team and we enjoyed our room with private pool.

    Stayed in April 2024

  • Reviewed: 18 June 2024

    10
    Amazing hotel
    • Leisure trip
    • Family with young children
    • Napa Premier Double Room
    • Stayed 1 night
    • Submitted via mobile

    Privacy and quiet and high quality

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three Bedroom Villa with Private Pool
    • Stayed 3 nights
    • Submitted via mobile

    The 3-bedroom villa concept with the master room on a different level and lots of stairs to cross - it can be better to have better breakfast options, additional restaurant choices, and more activities - 2 places to have the breakfast as the main always was full !

    Calm atmosphere without noise

    Stayed in June 2024

  • Reviewed: 15 June 2024

    9.0
    good services & good view but a lot of insects
    • Leisure trip
    • People with friends
    • One Bedroom Pool Villa Twin Bed - Partial Seaview
    • Stayed 3 nights
    • Submitted via mobile

    the insects were everywhere

    view and the pool

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    Indeed a place to relax for a week and enjoy perfect food and service. Pools are excellent.
    • Business trip
    • Couple
    • One Bedroom Pool Villa - High Bay Signature
    • Stayed 5 nights

    A lot of crabs on the stones near the beach. Nice swimming, but always better wear shoes.

    Excellent options for breakfast, very nice villa with enough space to relax, super ocean view, quiet, service personell really marvellous.

    Stayed in March 2024

Showing 1 – 25

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