19 Phang-Nga Road, Talad Yai, Muang, Phuket , 83000 Phuket Town, Thailand
#15 of 155 hotels in Phuket Town
Guests' ChoiceBased on 1023 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.7
Facilities
8.7
Staff
9.4
Value for money
9.1
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 June 2024
Ilan
IsraelThe rooms are quite small and also you can hear noise from outside.
Nice hotel with excellent service Also the decor is nice as you can see in the pictures Great location in Phuket Old Town
Stayed in June 2024
Reviewed: 21 June 2024
Georgina
IrelandThat i couldnt spend more time there
The setting was excellent staff very accomdating beautiful hotel
Stayed in June 2024
Reviewed: 20 June 2024
Denis
ThailandVery cute hotel with great location in Phuket Old Town. Rooms is small and (as for me) not enough sun light, but very huggable 🤗 All personal is polite, hospitality and smile. Especially administrators Yaya and Jani. Respect to hotel!
Stayed in June 2024
Reviewed: 18 June 2024
Emmanuela
United KingdomThe walls are quite thin and I could hear people walk in front of my door which woke me up a couple of times
Great location close to the main tourist attractions and streets. Bed was super comfortable!
Stayed in June 2024
Reviewed: 17 June 2024
Renato
Germanyit was really hot, we arrived just when Phuket hat a heat wave so for us was a little unconfortable not to have air conditioner in the common aeras, maybe the coffee shop can have some.
Traditional house in the center of the old town, great to walk around, the sunday night market is direct on the street of the hotel. The house is old but beautiful, friendly personal and good coffee!
Stayed in May 2024
Reviewed: 16 June 2024
Rosie
United KingdomOur room didn't have an outer window, only onto a communal area which we were not aware of before. So I would double check that beforehand. Apart from that nothing!
Fantastic history and decor in the room and the communal areas. The staff were incredibly accommodating with great restaurant reviews in the rooms information folder. The Old Town is fab to explore with so many great food and coffee places.
Stayed in June 2024
Reviewed: 15 June 2024
Prokopenko
VietnamFor the price of the hotel I think breakfast should be included and not sold separately.
We really liked the theme and style of the hotel and the location was super convenient for us, but also sometimes we needed to go far to reach the beach for example. Complimentary water everyday to the room was very nice too.
Stayed in June 2024
Reviewed: 11 June 2024
Conal
IrelandYou could hear people from the other room and walking from the hallways. It felt a bit creepy at night, too.
It’s in the middle of Old town and you could just walk anywhere in old town. The staff were very friendly and helpful in giving suggestions where to go for food and places to see. It felt like staying at a family home of someone from the 70s/80s.
Stayed in June 2024
Reviewed: 11 June 2024
Irina
ThailandThe room on the first floor has the only one window which comes out to the corridor and don’t open and it’s smells and feelings dampness.
Design,decoration,atmosphere. Feels like you are in asian movie. Stuff is very polite and nice.
Stayed in June 2024
Reviewed: 9 June 2024
Alexandru
RomaniaThe front desk staff:Philip, Tao, Yaya, Alan, Jenie, Pop, Aod. Professionals! Make the experience in Phuket more rich by their suggestion for visits!
Stayed in June 2024
Reviewed: 4 June 2024
Dr
United StatesSuper cute.boutique hotel in the middle of old town. We got lucky and stayed during the Sunday night market which is right outside the.front door of the.hotel. Would recommend 100%
Stayed in June 2024
Reviewed: 3 June 2024
Ana
Hong KongWas given the ground floor and hence no day light in the room which makes it quite dark inside
Hotel with style
Stayed in June 2024
Reviewed: 3 June 2024
Susan
United StatesIt would have been nice to have a pool, but we went to the ocean anyway so that didn’t matter to us.
The hotel has a very charming decor of years past and is absolutely beautiful. We got free drinking water every day and there were little snack treats available for free. The staff was very helpful with directions to sightseeing and food options. There’s a cafe with very good coffee and three breakfast/food options available any time.
Stayed in May 2024
Reviewed: 31 May 2024
George
United StatesNo elevator. But there was someone to help with baggage.
It retains some of the old town Phuket charm Nice for the price. Very friendly and accommodating staff. Pop at the front desk was wonderfully helpful. Tasty snacks for guests at the quaint bar. Be sure to check put the photos on the wall.
Stayed in May 2024
Reviewed: 31 May 2024
Alejandra
VenezuelaThe location was great, I love the hotel. Very good value for the price. And the staff was so great. They were very nice and helpful
Stayed in May 2024
Reviewed: 30 May 2024
Onrky
TurkeyThat's a historic hotel with a comfortable well decorated suit room. Suit room looking at the main street is definitely recommended. It's beautifully decorated with historical artifacts from the beginnings of 20th century. It's a big and comfortable room. The only downside is that the lavatory being in the room, not the bathroom.
Stayed in April 2024
Reviewed: 28 May 2024
Svaia
RomaniaWe liked that before going to the airport, after the check-out they gave us towels to take a shower. We liked it here!
Stayed in May 2024
Reviewed: 27 May 2024
Sabrina
QatarOur room was located on the ground level so i found it a bit inconveniencing that each time you leave the room you needed to carry the key card with you to swipe in.
The location is apt, just perfectly located and walking distance to restaurants and the shopping area. Room was comfortable although I found it a bit too tight for 2 people. There is no breakfast however they do have a coffee shop just outside.
Stayed in May 2024
Reviewed: 26 May 2024
Donna
United KingdomNothing
Loved the feel of stepping out of room to courtyard
Stayed in April 2024
Reviewed: 26 May 2024
Rod
AustraliaGreat hotel great location
Stayed in May 2024
Reviewed: 23 May 2024
Khawaja
United KingdomWifi could be better!
Stayed in May 2024
Reviewed: 22 May 2024
Bart
NetherlandsHallways were loud
Staff
Stayed in May 2024
Reviewed: 22 May 2024
Fabienne
Switzerland- Rooms are quite small but that is of course given by the structure of the old house
+ lovely old building, beautiful renovated. Cosy little rooms with an amazing decoration. + perfect location + amazingly beautiful lobby
Stayed in April 2024
Reviewed: 19 May 2024
Maria
United KingdomThe staff was very helpful and the facilities amazing! Very comfy
Stayed in May 2024
Arzon, France
Bernkastel-Kues, Germany
Sozopol, Bulgaria
Gold Coast, Australia
Seedorf, Germany
Colyton, Australia
Patong Beach, Thailand
Ragusa, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content